# RedotPay > How can we help? ## العربية ### تسجيل حساب - [خدمات وميزات RedotPay](https://helpcenter.redotpay.com/ar/articles/11070044-خدمات-وميزات-redotpay.md) - [دليل المبتدئين: كيف تحصل على بطاقة كريبتو \(Crypto Card\) من RedotPay؟](https://helpcenter.redotpay.com/ar/articles/11008771-دليل-المبتدئين-كيف-تحصل-على-بطاقة-كريبتو-crypto-card-من-redotpay.md) - [أين يمكنني استخدام بطاقة RedotPay الخاصة بي؟](https://helpcenter.redotpay.com/ar/articles/11027583-أين-يمكنني-استخدام-بطاقة-redotpay-الخاصة-بي.md) - [أين يمكنني تنزيل تطبيق RedotPay؟](https://helpcenter.redotpay.com/ar/articles/10339260-أين-يمكنني-تنزيل-تطبيق-redotpay.md) - [كيف يمكنني إنشاء حساب RedotPay؟](https://helpcenter.redotpay.com/ar/articles/10521757-كيف-يمكنني-إنشاء-حساب-redotpay.md) - [كيف أستخدم مكافأة التسجيل 5 USDs الخاصة بي؟](https://helpcenter.redotpay.com/ar/articles/10339297-كيف-أستخدم-مكافأة-التسجيل-5-usds-الخاصة-بي.md) - [متطلبات التحقق من الهوية](https://helpcenter.redotpay.com/ar/articles/10920717-متطلبات-التحقق-من-الهوية.md) - [كيف أقوم بإعداد Google Authenticator؟](https://helpcenter.redotpay.com/ar/articles/10339266-كيف-أقوم-بإعداد-google-authenticator.md) - [كيف يمكنني الحصول على رموز التحقق عبر WhatsApp؟](https://helpcenter.redotpay.com/ar/articles/10339257-كيف-يمكنني-الحصول-على-رموز-التحقق-عبر-whatsapp.md) - [كيفية دعوة الأصدقاء وكسب المكافآت](https://helpcenter.redotpay.com/ar/articles/10339296-كيفية-دعوة-الأصدقاء-وكسب-المكافآت.md) - [فهم التحقق من الهوية](https://helpcenter.redotpay.com/ar/articles/10339264-فهم-التحقق-من-الهوية.md) - [كيفية إكمال التحقق من الهوية لحسابك](https://helpcenter.redotpay.com/ar/articles/10339261-كيفية-إكمال-التحقق-من-الهوية-لحسابك.md) - [الدول/المناطق غير المدعومة في RedotPay:](https://helpcenter.redotpay.com/ar/articles/10339263-الدول-المناطق-غير-المدعومة-في-redotpay.md) - [لماذا لم تنجح عملية التحقق من KYC؟](https://helpcenter.redotpay.com/ar/articles/10339262-لماذا-لم-تنجح-عملية-التحقق-من-kyc.md) - [لماذا أرى خطأ "Email Already Exists"؟](https://helpcenter.redotpay.com/ar/articles/10521805-لماذا-أرى-خطأ-email-already-exists.md) - [كيف أستخدم رمز الإحالة؟](https://helpcenter.redotpay.com/ar/articles/10521800-كيف-أستخدم-رمز-الإحالة.md) - [كيف أعثر على معرّف مستخدم RedotPay الخاص بي \(UID\)؟](https://helpcenter.redotpay.com/ar/articles/10521793-كيف-أعثر-على-معرّف-مستخدم-redotpay-الخاص-بي-uid.md) - [كيفية التحقق من رقم الهاتف/البريد الإلكتروني المرتبط بحساب RedotPay الخاص بي؟](https://helpcenter.redotpay.com/ar/articles/10522007-كيفية-التحقق-من-رقم-الهاتف-البريد-الإلكتروني-المرتبط-بحساب-redotpay-الخاص-بي.md) - [لماذا يظهر بريدي الإلكتروني على أنه @privaterelay.appleid.com؟](https://helpcenter.redotpay.com/ar/articles/10522039-لماذا-يظهر-بريدي-الإلكتروني-على-أنه-privaterelay-appleid-com.md) - [كيف يمكنني استعادة بيانات تسجيل الدخول الخاصة بي؟](https://helpcenter.redotpay.com/ar/articles/10522040-كيف-يمكنني-استعادة-بيانات-تسجيل-الدخول-الخاصة-بي.md) - [كيف أغيّر رقم هاتفي أو بريدي الإلكتروني؟](https://helpcenter.redotpay.com/ar/articles/10339255-كيف-أغيّر-رقم-هاتفي-أو-بريدي-الإلكتروني.md) - [كيف يمكنني إعادة تعيين كلمة المرور أو تغييرها؟](https://helpcenter.redotpay.com/ar/articles/10339254-كيف-يمكنني-إعادة-تعيين-كلمة-المرور-أو-تغييرها.md) - [لا أتلقى رمز التحقق عبر الرسائل النصية SMS](https://helpcenter.redotpay.com/ar/articles/10339253-لا-أتلقى-رمز-التحقق-عبر-الرسائل-النصية-sms.md) - [لا أتلقى رمز التحقق عبر البريد الإلكتروني](https://helpcenter.redotpay.com/ar/articles/10526065-لا-أتلقى-رمز-التحقق-عبر-البريد-الإلكتروني.md) - [رمز Google Authenticator الخاص بي لا يعمل](https://helpcenter.redotpay.com/ar/articles/10339265-رمز-google-authenticator-الخاص-بي-لا-يعمل.md) - [ماذا أفعل إذا تم قفل حسابي؟](https://helpcenter.redotpay.com/ar/articles/10521677-ماذا-أفعل-إذا-تم-قفل-حسابي.md) - [كيف يمكنني تعطيل حساب RedotPay الخاص بي](https://helpcenter.redotpay.com/ar/articles/10521686-كيف-يمكنني-تعطيل-حساب-redotpay-الخاص-بي.md) - [كيف أعيد تفعيل حسابي المعطل؟](https://helpcenter.redotpay.com/ar/articles/10521703-كيف-أعيد-تفعيل-حسابي-المعطل.md) - [لماذا أرى خطأ "رقم الهاتف موجود بالفعل"؟](https://helpcenter.redotpay.com/ar/articles/10521712-لماذا-أرى-خطأ-رقم-الهاتف-موجود-بالفعل.md) - [كيفية معايرة وقت هاتفك](https://helpcenter.redotpay.com/ar/articles/10720319-كيفية-معايرة-وقت-هاتفك.md) - [كيف أحذف حسابي؟](https://helpcenter.redotpay.com/ar/articles/10522092-كيف-أحذف-حسابي.md) - [هل لا يزال بإمكاني استلام المبالغ المستردة بعد حذف حسابي؟](https://helpcenter.redotpay.com/ar/articles/10522119-هل-لا-يزال-بإمكاني-استلام-المبالغ-المستردة-بعد-حذف-حسابي.md) - [كم من الوقت يستغرق حذف حسابي؟](https://helpcenter.redotpay.com/ar/articles/10522121-كم-من-الوقت-يستغرق-حذف-حسابي.md) - [هل يمكنني إنشاء حساب جديد بعد حذف حسابي؟](https://helpcenter.redotpay.com/ar/articles/11307636-هل-يمكنني-إنشاء-حساب-جديد-بعد-حذف-حسابي.md) - [كيفية تفعيل مفتاح المرور](https://helpcenter.redotpay.com/ar/articles/11008926-كيفية-تفعيل-مفتاح-المرور.md) - [كيفية إعداد مفتاح المرور](https://helpcenter.redotpay.com/ar/articles/10425552-كيفية-إعداد-مفتاح-المرور.md) - [كيفية حذف مفتاح المرور](https://helpcenter.redotpay.com/ar/articles/11009159-كيفية-حذف-مفتاح-المرور.md) ### مشاكل متعلقة بالبطاقة - [هل يمكنني الحصول على بطاقة RedotPay المشفرة إذا كان عمري 16 سنة؟](https://helpcenter.redotpay.com/ar/articles/10566202-هل-يمكنني-الحصول-على-بطاقة-redotpay-المشفرة-إذا-كان-عمري-16-سنة.md) - [هل توجد أي رسوم للحصول على بطاقة؟](https://helpcenter.redotpay.com/ar/articles/10566200-هل-توجد-أي-رسوم-للحصول-على-بطاقة.md) - [هل تُحتسب رسوم إصدار البطاقة ضمن الرصيد المتاح للإنفاق؟](https://helpcenter.redotpay.com/ar/articles/10566201-هل-تُحتسب-رسوم-إصدار-البطاقة-ضمن-الرصيد-المتاح-للإنفاق.md) - [كيف أحصل على بطاقة افتراضية؟](https://helpcenter.redotpay.com/ar/articles/10721182-كيف-أحصل-على-بطاقة-افتراضية.md) - [كيف أحصل على بطاقة فعلية؟](https://helpcenter.redotpay.com/ar/articles/10721338-كيف-أحصل-على-بطاقة-فعلية.md) - [هل يمكنني الحصول على بطاقة RedotPay إذا كان رقم هاتفي ووثيقة هويتي من بلدين مختلفين؟](https://helpcenter.redotpay.com/ar/articles/10566196-هل-يمكنني-الحصول-على-بطاقة-redotpay-إذا-كان-رقم-هاتفي-ووثيقة-هويتي-من-بلدين-مختلفين.md) - [هل يمكنني ترقية بطاقتي الافتراضية إلى بطاقة فعلية بدفع الفرق؟](https://helpcenter.redotpay.com/ar/articles/10566221-هل-يمكنني-ترقية-بطاقتي-الافتراضية-إلى-بطاقة-فعلية-بدفع-الفرق.md) - [هل يمكنني تغيير الاسم على بطاقتي بعد إصدارها؟](https://helpcenter.redotpay.com/ar/articles/10566213-هل-يمكنني-تغيير-الاسم-على-بطاقتي-بعد-إصدارها.md) - [كم عدد البطاقات التي يمكنني امتلاكها في حسابي؟](https://helpcenter.redotpay.com/ar/articles/10566203-كم-عدد-البطاقات-التي-يمكنني-امتلاكها-في-حسابي.md) - [هل يمكنني تغيير عملة البطاقة بعد إصدارها؟](https://helpcenter.redotpay.com/ar/articles/10566218-هل-يمكنني-تغيير-عملة-البطاقة-بعد-إصدارها.md) - [كيف أقوم بتفعيل بطاقتي الفعلية؟](https://helpcenter.redotpay.com/ar/articles/10721424-كيف-أقوم-بتفعيل-بطاقتي-الفعلية.md) - [قيود ورسوم بطاقة RedotPay](https://helpcenter.redotpay.com/ar/articles/10339271-قيود-ورسوم-بطاقة-redotpay.md) - [ما عمليات الشراء التي تُفرض عليها رسوم معاملات؟](https://helpcenter.redotpay.com/ar/articles/10339275-ما-عمليات-الشراء-التي-تُفرض-عليها-رسوم-معاملات.md) - [ما نوع البطاقة التي تُعد بطاقة RedotPay؟](https://helpcenter.redotpay.com/ar/articles/10566205-ما-نوع-البطاقة-التي-تُعد-بطاقة-redotpay.md) - [ما الفرق بين بطاقات USD وHKD؟ وكيف يمكنني معرفة العملة الافتراضية لبطاقتي؟](https://helpcenter.redotpay.com/ar/articles/10566206-ما-الفرق-بين-بطاقات-usd-وhkd-وكيف-يمكنني-معرفة-العملة-الافتراضية-لبطاقتي.md) - [ما هو رمز CVV؟](https://helpcenter.redotpay.com/ar/articles/10566227-ما-هو-رمز-cvv.md) - [كيفية استخدام بطاقة الكريبتو RedotPay في المعاملات؟](https://helpcenter.redotpay.com/ar/articles/11027588-كيفية-استخدام-بطاقة-الكريبتو-redotpay-في-المعاملات.md) - [كيف يمكنني عرض رقم بطاقة RedotPay الخاصة بي وتفاصيلها؟](https://helpcenter.redotpay.com/ar/articles/10566225-كيف-يمكنني-عرض-رقم-بطاقة-redotpay-الخاصة-بي-وتفاصيلها.md) - [هل يمكنني تعيين PIN لبطاقة RedotPay الخاصة بي؟](https://helpcenter.redotpay.com/ar/articles/10566228-هل-يمكنني-تعيين-pin-لبطاقة-redotpay-الخاصة-بي.md) - [هل تحتوي بطاقة RedotPay الخاصة بي على رمز SWIFT؟](https://helpcenter.redotpay.com/ar/articles/10566229-هل-تحتوي-بطاقة-redotpay-الخاصة-بي-على-رمز-swift.md) - [كيف أحدد حدود المعاملات لبطاقة RedotPay الخاصة بي؟](https://helpcenter.redotpay.com/ar/articles/10566231-كيف-أحدد-حدود-المعاملات-لبطاقة-redotpay-الخاصة-بي.md) - [هل توجد أي رسوم إذا لم أستخدم بطاقة RedotPay الخاصة بي لمدة شهر؟](https://helpcenter.redotpay.com/ar/articles/10566233-هل-توجد-أي-رسوم-إذا-لم-أستخدم-بطاقة-redotpay-الخاصة-بي-لمدة-شهر.md) - [لماذا تم تجميد بطاقة RedotPay الخاصة بي مؤقتًا؟](https://helpcenter.redotpay.com/ar/articles/12409970-لماذا-تم-تجميد-بطاقة-redotpay-الخاصة-بي-مؤقتًا.md) - [لماذا تم تقليص حد بطاقتي مؤقتًا لأسباب أمنية؟](https://helpcenter.redotpay.com/ar/articles/12410097-لماذا-تم-تقليص-حد-بطاقتي-مؤقتًا-لأسباب-أمنية.md) - [لماذا لا يمكنني استخدام بطاقتي لدى تاجر محدد؟](https://helpcenter.redotpay.com/ar/articles/12410141-لماذا-لا-يمكنني-استخدام-بطاقتي-لدى-تاجر-محدد.md) - [لماذا لا تعمل بطاقة RedotPay الخاصة بي في بعض البلدان؟](https://helpcenter.redotpay.com/ar/articles/12410185-لماذا-لا-تعمل-بطاقة-redotpay-الخاصة-بي-في-بعض-البلدان.md) - [لماذا تم رفض بطاقتي في المتجر؟](https://helpcenter.redotpay.com/ar/articles/12410188-لماذا-تم-رفض-بطاقتي-في-المتجر.md) - [كيف أختار العملات التي يمكن لبطاقة RedotPay الخاصة بي استخدامها؟](https://helpcenter.redotpay.com/ar/articles/12410374-كيف-أختار-العملات-التي-يمكن-لبطاقة-redotpay-الخاصة-بي-استخدامها.md) - [كيف يمكنني إدارة عناصر التحكم في الدفع الخاصة ببطاقة RedotPay؟](https://helpcenter.redotpay.com/ar/articles/12410383-كيف-يمكنني-إدارة-عناصر-التحكم-في-الدفع-الخاصة-ببطاقة-redotpay.md) - [هل يمكن استخدام بطاقتي الفعلية أثناء مرحلة الإنتاج؟](https://helpcenter.redotpay.com/ar/articles/10566159-هل-يمكن-استخدام-بطاقتي-الفعلية-أثناء-مرحلة-الإنتاج.md) - [ماذا أفعل إذا نسيت الرقم السري لبطاقتي الفعلية؟](https://helpcenter.redotpay.com/ar/articles/10566170-ماذا-أفعل-إذا-نسيت-الرقم-السري-لبطاقتي-الفعلية.md) - [لماذا يظهر رصيد حسابي في RedotPay صفرًا في أجهزة الصراف الآلي رغم أن لدي أموالًا؟](https://helpcenter.redotpay.com/ar/articles/10566176-لماذا-يظهر-رصيد-حسابي-في-redotpay-صفرًا-في-أجهزة-الصراف-الآلي-رغم-أن-لدي-أموالًا.md) - [ما هي الألوان المتوفرة للبطاقات الفعلية، وهل يمكنني تخصيصها؟](https://helpcenter.redotpay.com/ar/articles/10566215-ما-هي-الألوان-المتوفرة-للبطاقات-الفعلية-وهل-يمكنني-تخصيصها.md) - [لماذا لم يتم شحن بطاقتي الفعلية بعد؟](https://helpcenter.redotpay.com/ar/articles/10566186-لماذا-لم-يتم-شحن-بطاقتي-الفعلية-بعد.md) - [هل يمكنني تعديل عنوان الشحن إذا لم يتم شحن بطاقتي الفعلية بعد؟](https://helpcenter.redotpay.com/ar/articles/10566187-هل-يمكنني-تعديل-عنوان-الشحن-إذا-لم-يتم-شحن-بطاقتي-الفعلية-بعد.md) - [تلقيت إشعارًا بوجود مشكلة في العنوان. ماذا يجب أن أفعل؟](https://helpcenter.redotpay.com/ar/articles/10566188-تلقيت-إشعارًا-بوجود-مشكلة-في-العنوان-ماذا-يجب-أن-أفعل.md) - [تمت إعادة طرد بطاقتي. ماذا يجب أن أفعل؟](https://helpcenter.redotpay.com/ar/articles/10566191-تمت-إعادة-طرد-بطاقتي-ماذا-يجب-أن-أفعل.md) - [كم تستغرق مدة توصيل البطاقة؟](https://helpcenter.redotpay.com/ar/articles/10566192-كم-تستغرق-مدة-توصيل-البطاقة.md) - [قيود إصدار البطاقة](https://helpcenter.redotpay.com/ar/articles/14254838-قيود-إصدار-البطاقة.md) - [قيود توصيل البطاقة](https://helpcenter.redotpay.com/ar/articles/14255319-قيود-توصيل-البطاقة.md) - [كيفية استبدال بطاقتك الافتراضية](https://helpcenter.redotpay.com/ar/articles/10339267-كيفية-استبدال-بطاقتك-الافتراضية.md) - [هل سأسترد رسوم إصدار البطاقة إذا حذفت بطاقتي؟](https://helpcenter.redotpay.com/ar/articles/10566232-هل-سأسترد-رسوم-إصدار-البطاقة-إذا-حذفت-بطاقتي.md) - [ما مدة صلاحية بطاقة RedotPay الخاصة بي؟](https://helpcenter.redotpay.com/ar/articles/10566219-ما-مدة-صلاحية-بطاقة-redotpay-الخاصة-بي.md) - [كيف أحذف بطاقة RedotPay؟](https://helpcenter.redotpay.com/ar/articles/11098451-كيف-أحذف-بطاقة-redotpay.md) - [كيفية ربط بطاقتي الافتراضية من RedotPay بـ Google Pay](https://helpcenter.redotpay.com/ar/articles/10339272-كيفية-ربط-بطاقتي-الافتراضية-من-redotpay-بـ-google-pay.md) - [لماذا لا يمكن ربط بطاقة RedotPay الخاصة بي بـ PayPal أو Google Pay أو تطبيقات أخرى؟](https://helpcenter.redotpay.com/ar/articles/10621389-لماذا-لا-يمكن-ربط-بطاقة-redotpay-الخاصة-بي-بـ-paypal-أو-google-pay-أو-تطبيقات-أخرى.md) - [كيفية إضافة بطاقة RedotPay الخاصة بك إلى Apple Wallet](https://helpcenter.redotpay.com/ar/articles/13303136-كيفية-إضافة-بطاقة-redotpay-الخاصة-بك-إلى-apple-wallet.md) - [كيفية ترقية بطاقتك وربطها بـ Apple Pay](https://helpcenter.redotpay.com/ar/articles/13303146-كيفية-ترقية-بطاقتك-وربطها-بـ-apple-pay.md) - [كيفية إضافة بطاقة RedotPay الخاصة بك إلى Facebook](https://helpcenter.redotpay.com/ar/articles/13405543-كيفية-إضافة-بطاقة-redotpay-الخاصة-بك-إلى-facebook.md) - [كيفية إضافة بطاقة RedotPay الخاصة بك إلى مدير إعلانات TikTok](https://helpcenter.redotpay.com/ar/articles/13405553-كيفية-إضافة-بطاقة-redotpay-الخاصة-بك-إلى-مدير-إعلانات-tiktok.md) - [كيفية إضافة بطاقة RedotPay الخاصة بك إلى TikTok Shop](https://helpcenter.redotpay.com/ar/articles/16033715-كيفية-إضافة-بطاقة-redotpay-الخاصة-بك-إلى-tiktok-shop.md) - [كيفية إضافة بطاقة RedotPay الخاصة بك إلى Amazon](https://helpcenter.redotpay.com/ar/articles/13405581-كيفية-إضافة-بطاقة-redotpay-الخاصة-بك-إلى-amazon.md) - [كيفية إضافة بطاقة RedotPay الخاصة بك إلى Uber](https://helpcenter.redotpay.com/ar/articles/13405584-كيفية-إضافة-بطاقة-redotpay-الخاصة-بك-إلى-uber.md) ### تجارة البطاقات - [ماذا تعني "مُصرَّح بها" في معاملتي؟](https://helpcenter.redotpay.com/ar/articles/11130212-ماذا-تعني-مُصرَّح-بها-في-معاملتي.md) - [ماذا تعني «تمت التسوية» في معاملتي؟](https://helpcenter.redotpay.com/ar/articles/11130247-ماذا-تعني-تمت-التسوية-في-معاملتي.md) - [ماذا تعني حالة «العكس» في معاملتي؟](https://helpcenter.redotpay.com/ar/articles/10757373-ماذا-تعني-حالة-العكس-في-معاملتي.md) - [كيف يمكنني تعيين حد بطاقة RedotPay الخاصة بي؟](https://helpcenter.redotpay.com/ar/articles/10339281-كيف-يمكنني-تعيين-حد-بطاقة-redotpay-الخاصة-بي.md) - [كيف أغيّر العملات التي يمكن لبطاقة RedotPay الخاصة بي استخدامها؟](https://helpcenter.redotpay.com/ar/articles/10587515-كيف-أغيّر-العملات-التي-يمكن-لبطاقة-redotpay-الخاصة-بي-استخدامها.md) - [كيف أُحدد ترتيب أولويات الدفع بالعملات؟](https://helpcenter.redotpay.com/ar/articles/10587831-كيف-أُحدد-ترتيب-أولويات-الدفع-بالعملات.md) - [هل يمكنني تفعيل 3DS لمدفوعاتي؟](https://helpcenter.redotpay.com/ar/articles/10589100-هل-يمكنني-تفعيل-3ds-لمدفوعاتي.md) - [هل يمكنني التسوق عبر الإنترنت باستخدام بطاقتي الافتراضية دون ربط محفظة؟](https://helpcenter.redotpay.com/ar/articles/10589133-هل-يمكنني-التسوق-عبر-الإنترنت-باستخدام-بطاقتي-الافتراضية-دون-ربط-محفظة.md) - [كيفية تفعيل تنبيه الرصيد المنخفض؟](https://helpcenter.redotpay.com/ar/articles/10835573-كيفية-تفعيل-تنبيه-الرصيد-المنخفض.md) - [لماذا أرى الخطأ Or‑hdt‑16 على Google Play؟](https://helpcenter.redotpay.com/ar/articles/10621397-لماذا-أرى-الخطأ-or-hdt-16-على-google-play.md) - [ماذا يجب أن أفعل إذا حدث خطأ في صفحة الدفع على RedotPay؟](https://helpcenter.redotpay.com/ar/articles/10621406-ماذا-يجب-أن-أفعل-إذا-حدث-خطأ-في-صفحة-الدفع-على-redotpay.md) - [لماذا أتلقى رسالة خطأ عند الدفع على AliExpress؟](https://helpcenter.redotpay.com/ar/articles/10621395-لماذا-أتلقى-رسالة-خطأ-عند-الدفع-على-aliexpress.md) - [لماذا تم رفض بطاقة RedotPay الخاصة بي عند شراء رصيد الألعاب؟](https://helpcenter.redotpay.com/ar/articles/10621773-لماذا-تم-رفض-بطاقة-redotpay-الخاصة-بي-عند-شراء-رصيد-الألعاب.md) - [لماذا تم تحصيل رسوم مني على معاملة مرفوضة؟](https://helpcenter.redotpay.com/ar/articles/10621399-لماذا-تم-تحصيل-رسوم-مني-على-معاملة-مرفوضة.md) - [لماذا يختلف مبلغ التسوية عن مبلغ الشراء؟](https://helpcenter.redotpay.com/ar/articles/10621379-لماذا-يختلف-مبلغ-التسوية-عن-مبلغ-الشراء.md) - [أين يمكن استخدام بطاقة RedotPay؟](https://helpcenter.redotpay.com/ar/articles/10621384-أين-يمكن-استخدام-بطاقة-redotpay.md) - [هل تدعم بطاقة RedotPay التحويلات النقدية؟](https://helpcenter.redotpay.com/ar/articles/10621387-هل-تدعم-بطاقة-redotpay-التحويلات-النقدية.md) - [كيف يتم تحديد سعر صرف العملات المشفرة؟](https://helpcenter.redotpay.com/ar/articles/10621392-كيف-يتم-تحديد-سعر-صرف-العملات-المشفرة.md) - [أرى عملية خصم لا أتعرف عليها. ماذا يجب أن أفعل؟](https://helpcenter.redotpay.com/ar/articles/10621393-أرى-عملية-خصم-لا-أتعرف-عليها-ماذا-يجب-أن-أفعل.md) - [لماذا المبلغ المخصوم من بطاقتي أعلى من مبلغ الشراء؟](https://helpcenter.redotpay.com/ar/articles/11307103-لماذا-المبلغ-المخصوم-من-بطاقتي-أعلى-من-مبلغ-الشراء.md) - [لقد طلبت استردادًا. لماذا لم يتم إضافة المبلغ بعد؟](https://helpcenter.redotpay.com/ar/articles/10621358-لقد-طلبت-استردادًا-لماذا-لم-يتم-إضافة-المبلغ-بعد.md) - [كيف تتم معالجة المبالغ المستردة؟](https://helpcenter.redotpay.com/ar/articles/10621360-كيف-تتم-معالجة-المبالغ-المستردة.md) - [لماذا مبلغ الاسترداد أقل مما دفعته؟](https://helpcenter.redotpay.com/ar/articles/10621366-لماذا-مبلغ-الاسترداد-أقل-مما-دفعته.md) - [ماذا يحدث لعمليات رد الأموال الخاصة بي إذا حذفت بطاقة RedotPay الخاصة بي؟](https://helpcenter.redotpay.com/ar/articles/10339279-ماذا-يحدث-لعمليات-رد-الأموال-الخاصة-بي-إذا-حذفت-بطاقة-redotpay-الخاصة-بي.md) - [هل يمكنني سحب النقود من جهاز الصراف الآلي، وهل هناك أي رسوم؟](https://helpcenter.redotpay.com/ar/articles/10622095-هل-يمكنني-سحب-النقود-من-جهاز-الصراف-الآلي-وهل-هناك-أي-رسوم.md) - [لماذا يعرض جهاز الصراف الآلي رصيدًا صفريًا رغم أن لدي أموالاً؟](https://helpcenter.redotpay.com/ar/articles/10622364-لماذا-يعرض-جهاز-الصراف-الآلي-رصيدًا-صفريًا-رغم-أن-لدي-أموالاً.md) - [فشلت عملية السحب من جهاز الصراف الآلي، لكن تم خصم المبلغ مني. ماذا يجب أن أفعل؟](https://helpcenter.redotpay.com/ar/articles/10622333-فشلت-عملية-السحب-من-جهاز-الصراف-الآلي-لكن-تم-خصم-المبلغ-مني-ماذا-يجب-أن-أفعل.md) - [ماذا أفعل إذا لم يصرف جهاز الصراف الآلي النقد؟](https://helpcenter.redotpay.com/ar/articles/10622292-ماذا-أفعل-إذا-لم-يصرف-جهاز-الصراف-الآلي-النقد.md) - [علقت بطاقة RedotPay الخاصة بي في جهاز الصراف الآلي. ماذا أفعل؟](https://helpcenter.redotpay.com/ar/articles/10339277-علقت-بطاقة-redotpay-الخاصة-بي-في-جهاز-الصراف-الآلي-ماذا-أفعل.md) - [هل أحتاج إلى تحويل العملات الرقمية إلى نقد قبل السحب من جهاز الصراف الآلي؟](https://helpcenter.redotpay.com/ar/articles/10758335-هل-أحتاج-إلى-تحويل-العملات-الرقمية-إلى-نقد-قبل-السحب-من-جهاز-الصراف-الآلي.md) - [كيف أغيّر عنوان إرسال الفواتير لبطاقة RedotPay الخاصة بي؟](https://helpcenter.redotpay.com/ar/articles/10339278-كيف-أغيّر-عنوان-إرسال-الفواتير-لبطاقة-redotpay-الخاصة-بي.md) - [كيف يمكنني عرض كشوفاتي؟](https://helpcenter.redotpay.com/ar/articles/10622385-كيف-يمكنني-عرض-كشوفاتي.md) - [كيف ألغي اشتراكًا لدى تاجر؟](https://helpcenter.redotpay.com/ar/articles/10622376-كيف-ألغي-اشتراكًا-لدى-تاجر.md) - [أرى رسوماً لم أقم بها. ماذا يجب أن أفعل؟](https://helpcenter.redotpay.com/ar/articles/10339273-أرى-رسوماً-لم-أقم-بها-ماذا-يجب-أن-أفعل.md) - [ماذا يجب أن أفعل إذا تم فرض رسوم احتيالية على بطاقة RedotPay الخاصة بي؟](https://helpcenter.redotpay.com/ar/articles/10339274-ماذا-يجب-أن-أفعل-إذا-تم-فرض-رسوم-احتيالية-على-بطاقة-redotpay-الخاصة-بي.md) - [كيفية الاعتراض على معاملة بطاقة لا تتعرف عليها](https://helpcenter.redotpay.com/ar/articles/10339276-كيفية-الاعتراض-على-معاملة-بطاقة-لا-تتعرف-عليها.md) - [ما الخطوات التي يمكنني اتخاذها لتجنب رفض الدفع؟](https://helpcenter.redotpay.com/ar/articles/10834021-ما-الخطوات-التي-يمكنني-اتخاذها-لتجنب-رفض-الدفع.md) - [ماذا تعني حالة “Declined” في معاملتي؟](https://helpcenter.redotpay.com/ar/articles/11130237-ماذا-تعني-حالة-declined-في-معاملتي.md) - [لماذا تم رفض دفعتي اللاتلامسية؟](https://helpcenter.redotpay.com/ar/articles/12410214-لماذا-تم-رفض-دفعتي-اللاتلامسية.md) - [لماذا تم رفض دفعتي دون وجود سجل في التطبيق؟](https://helpcenter.redotpay.com/ar/articles/10654983-لماذا-تم-رفض-دفعتي-دون-وجود-سجل-في-التطبيق.md) - [فشلت عملية الدفع على موقع إلكتروني آخر. ماذا يجب أن أفعل؟](https://helpcenter.redotpay.com/ar/articles/10621509-فشلت-عملية-الدفع-على-موقع-إلكتروني-آخر-ماذا-يجب-أن-أفعل.md) ### إعادة شحن - [ما هو اعرف معاملتك \(KYT\)؟](https://helpcenter.redotpay.com/ar/articles/10339287-ما-هو-اعرف-معاملتك-kyt.md) - [العملات المشفرة والشبكات والحد الأدنى من الودائع المدعومة](https://helpcenter.redotpay.com/ar/articles/10693364-العملات-المشفرة-والشبكات-والحد-الأدنى-من-الودائع-المدعومة.md) - [كم يستغرق وصول إيداعات العملات الرقمية؟](https://helpcenter.redotpay.com/ar/articles/10693373-كم-يستغرق-وصول-إيداعات-العملات-الرقمية.md) - [كيف أودع العملات المشفرة في حسابي على RedotPay؟](https://helpcenter.redotpay.com/ar/articles/10339284-كيف-أودع-العملات-المشفرة-في-حسابي-على-redotpay.md) - [كيف أتحقق من تقدم الإيداع الخاص بي؟](https://helpcenter.redotpay.com/ar/articles/10339283-كيف-أتحقق-من-تقدم-الإيداع-الخاص-بي.md) - [لماذا لم يصل إيداع العملات المشفرة الخاص بي بعد؟](https://helpcenter.redotpay.com/ar/articles/10339282-لماذا-لم-يصل-إيداع-العملات-المشفرة-الخاص-بي-بعد.md) - [ماذا يحدث إذا قمت بإيداع عملة مشفرة خاطئة أو استخدمت شبكة خاطئة؟](https://helpcenter.redotpay.com/ar/articles/10339288-ماذا-يحدث-إذا-قمت-بإيداع-عملة-مشفرة-خاطئة-أو-استخدمت-شبكة-خاطئة.md) - [كم تستغرق عملية السحب؟](https://helpcenter.redotpay.com/ar/articles/10693378-كم-تستغرق-عملية-السحب.md) - [هل يوجد حد أدنى لمبلغ السحب؟](https://helpcenter.redotpay.com/ar/articles/10693388-هل-يوجد-حد-أدنى-لمبلغ-السحب.md) - [هل يمكنني سحب USDs؟](https://helpcenter.redotpay.com/ar/articles/10693389-هل-يمكنني-سحب-usds.md) - [كيف أسحب العملات المشفرة من RedotPay إلى محفظة أو منصة أخرى؟](https://helpcenter.redotpay.com/ar/articles/10339292-كيف-أسحب-العملات-المشفرة-من-redotpay-إلى-محفظة-أو-منصة-أخرى.md) - [كيف أتتبع حالة السحب الخاصة بي؟](https://helpcenter.redotpay.com/ar/articles/10339291-كيف-أتتبع-حالة-السحب-الخاصة-بي.md) - [لماذا لم يصل السحب الخاص بي بعد؟](https://helpcenter.redotpay.com/ar/articles/10339290-لماذا-لم-يصل-السحب-الخاص-بي-بعد.md) ### إرسال إلى حساب RedotPay - [كيف يتم إجراء تحويل داخلي؟](https://helpcenter.redotpay.com/ar/articles/10339293-كيف-يتم-إجراء-تحويل-داخلي.md) - [](https://helpcenter.redotpay.com/ar/articles/10339294.md) ### محفظة متعددة العملات - [1. What is a Currency Account?](https://helpcenter.redotpay.com/ar/articles/11990936-1-what-is-a-currency-account.md) - [2. What is the difference between a currency account and a regular bank account?](https://helpcenter.redotpay.com/ar/articles/11990938-2-what-is-the-difference-between-a-currency-account-and-a-regular-bank-account.md) - [3. Are my funds safe in a Currency Account?](https://helpcenter.redotpay.com/ar/articles/11990941-3-are-my-funds-safe-in-a-currency-account.md) - [4. What do I need to apply for a Currency Account?](https://helpcenter.redotpay.com/ar/articles/11990943-4-what-do-i-need-to-apply-for-a-currency-account.md) - [5. What information is required to open a Currency Account?](https://helpcenter.redotpay.com/ar/articles/11990953-5-what-information-is-required-to-open-a-currency-account.md) - [6. Which countries/regions can open a Currency Account?](https://helpcenter.redotpay.com/ar/articles/11990956-6-which-countries-regions-can-open-a-currency-account.md) - [7. Which currencies are compatible with the Currency Account?](https://helpcenter.redotpay.com/ar/articles/11990957-7-which-currencies-are-compatible-with-the-currency-account.md) - [8. Why is a risk assessment questionnaire required?](https://helpcenter.redotpay.com/ar/articles/11990959-8-why-is-a-risk-assessment-questionnaire-required.md) - [9. Why might I need to submit additional documents to open an account?](https://helpcenter.redotpay.com/ar/articles/11990962-9-why-might-i-need-to-submit-additional-documents-to-open-an-account.md) - [10. How do I apply for a Currency Account supporting multiple currencies?](https://helpcenter.redotpay.com/ar/articles/11990964-10-how-do-i-apply-for-a-currency-account-supporting-multiple-currencies.md) - [11. What information will I receive after opening an account?](https://helpcenter.redotpay.com/ar/articles/11990965-11-what-information-will-i-receive-after-opening-an-account.md) - [12. What is the $100 account opening requirement?](https://helpcenter.redotpay.com/ar/articles/11990966-12-what-is-the-100-account-opening-requirement.md) - [13. How do I close my Currency Account?](https://helpcenter.redotpay.com/ar/articles/11990967-13-how-do-i-close-my-currency-account.md) - [1. How can I use my EUR and GBP balance after topping up?](https://helpcenter.redotpay.com/ar/articles/11990973-1-how-can-i-use-my-eur-and-gbp-balance-after-topping-up.md) - [2. What are the requirements for a successful deposit?](https://helpcenter.redotpay.com/ar/articles/11990976-2-what-are-the-requirements-for-a-successful-deposit.md) - [3. What deposit methods are supported?](https://helpcenter.redotpay.com/ar/articles/11990987-3-what-deposit-methods-are-supported.md) - [4. When will the deposit arrive?](https://helpcenter.redotpay.com/ar/articles/11990990-4-when-will-the-deposit-arrive.md) - [5. What is the deposit fee policy?](https://helpcenter.redotpay.com/ar/articles/11990992-5-what-is-the-deposit-fee-policy.md) - [2. Are there any fees for depositing EUR/GBP into my currency account?](https://helpcenter.redotpay.com/ar/articles/11991601-2-are-there-any-fees-for-depositing-eur-gbp-into-my-currency-account.md) - [1. What is the handling fee policy?](https://helpcenter.redotpay.com/ar/articles/11991607-1-what-is-the-handling-fee-policy.md) - [2. When will my deposit refund arrive?](https://helpcenter.redotpay.com/ar/articles/11991608-2-when-will-my-deposit-refund-arrive.md) - [1. Can I withdraw EUR/GBP from my currency account to a bank account?](https://helpcenter.redotpay.com/ar/articles/11991671-1-can-i-withdraw-eur-gbp-from-my-currency-account-to-a-bank-account.md) - [2. Will I receive a physical card after opening a currency account?](https://helpcenter.redotpay.com/ar/articles/11991675-2-will-i-receive-a-physical-card-after-opening-a-currency-account.md) - [1. What should I do if I forgot my login details?](https://helpcenter.redotpay.com/ar/articles/11991673-1-what-should-i-do-if-i-forgot-my-login-details.md) ### هدية - [كيفية إرسال واستلام هدية عملات رقمية مشفرة على RedotPay](https://helpcenter.redotpay.com/ar/articles/10376575-كيفية-إرسال-واستلام-هدية-عملات-رقمية-مشفرة-على-redotpay.md) ### دليل السلامة - [كيف يمكنني تأمين حساب RedotPay الخاص بي؟](https://helpcenter.redotpay.com/ar/articles/10339300-كيف-يمكنني-تأمين-حساب-redotpay-الخاص-بي.md) - [كيفية إعداد رمز مكافحة التصيد الاحتيالي](https://helpcenter.redotpay.com/ar/articles/10339298-كيفية-إعداد-رمز-مكافحة-التصيد-الاحتيالي.md) ### ائتمان - [حملة تسجيل الحضور اليومية لحساب الائتمان](https://helpcenter.redotpay.com/ar/articles/11568631-حملة-تسجيل-الحضور-اليومية-لحساب-الائتمان.md) - [دليل استخدام حساب الائتمان](https://helpcenter.redotpay.com/ar/articles/11093458-دليل-استخدام-حساب-الائتمان.md) - [مؤشر مخاطر الحساب الائتماني](https://helpcenter.redotpay.com/ar/articles/11093491-مؤشر-مخاطر-الحساب-الائتماني.md) - [فهم رصيدك الائتماني واهتماماتك](https://helpcenter.redotpay.com/ar/articles/11093493-فهم-رصيدك-الائتماني-واهتماماتك.md) - [كيف أسدد رصيد حسابي الائتماني؟](https://helpcenter.redotpay.com/ar/articles/12048691-كيف-أسدد-رصيد-حسابي-الائتماني.md) - [بدء استخدام رصيد RedotPay](https://helpcenter.redotpay.com/ar/articles/13224754-بدء-استخدام-رصيد-redotpay.md) - [فهم حد الائتمان الخاص بك](https://helpcenter.redotpay.com/ar/articles/13224793-فهم-حد-الائتمان-الخاص-بك.md) - [إدارة مخاطر الائتمان الخاصة بك](https://helpcenter.redotpay.com/ar/articles/13224824-إدارة-مخاطر-الائتمان-الخاصة-بك.md) - [كيفية استخدام الائتمان بمسؤولية](https://helpcenter.redotpay.com/ar/articles/13224844-كيفية-استخدام-الائتمان-بمسؤولية.md) - [لماذا يؤدي استخدام الحساب الائتماني إلى رصيد ائتماني](https://helpcenter.redotpay.com/ar/articles/14496602-لماذا-يؤدي-استخدام-الحساب-الائتماني-إلى-رصيد-ائتماني.md) ### اكسب - [بدء استخدام RedotPay Earn](https://helpcenter.redotpay.com/ar/articles/11828476-بدء-استخدام-redotpay-earn.md) ### سوق P2P - [ما هو RedotPay للتداول من نظير إلى نظير؟](https://helpcenter.redotpay.com/ar/articles/12041647-ما-هو-redotpay-للتداول-من-نظير-إلى-نظير.md) - [كيف يعمل تداول RedotPay من نظير إلى نظير؟](https://helpcenter.redotpay.com/ar/articles/12041650-كيف-يعمل-تداول-redotpay-من-نظير-إلى-نظير.md) - [ما وسائل الحماية التي يوفرها RedotPay P2P للمستخدمين؟](https://helpcenter.redotpay.com/ar/articles/12041678-ما-وسائل-الحماية-التي-يوفرها-redotpay-p2p-للمستخدمين.md) - [كيف أبدأ على RedotPay P2P؟](https://helpcenter.redotpay.com/ar/articles/12041688-كيف-أبدأ-على-redotpay-p2p.md) - [](https://helpcenter.redotpay.com/ar/articles/12041697.md) - [من يمكنه التداول على سوق RedotPay P2P؟](https://helpcenter.redotpay.com/ar/articles/12041698-من-يمكنه-التداول-على-سوق-redotpay-p2p.md) - [ما هو صانع السوق؟](https://helpcenter.redotpay.com/ar/articles/12041700-ما-هو-صانع-السوق.md) - [ما هو الآخذ؟](https://helpcenter.redotpay.com/ar/articles/12041702-ما-هو-الآخذ.md) - [ما هو الإعلان؟](https://helpcenter.redotpay.com/ar/articles/12041703-ما-هو-الإعلان.md) - [كيف أنشر إعلانًا؟](https://helpcenter.redotpay.com/ar/articles/12041704-كيف-أنشر-إعلانًا.md) - [ما هو الطلب؟](https://helpcenter.redotpay.com/ar/articles/12041745-ما-هو-الطلب.md) - [لماذا أحتاج إلى إضافة طريقة دفع؟](https://helpcenter.redotpay.com/ar/articles/12041752-لماذا-أحتاج-إلى-إضافة-طريقة-دفع.md) - [ما هو النزاع؟](https://helpcenter.redotpay.com/ar/articles/12041757-ما-هو-النزاع.md) - [كيف يمكنني إلغاء النزاع؟](https://helpcenter.redotpay.com/ar/articles/12041758-كيف-يمكنني-إلغاء-النزاع.md) - [كيفية شراء العملات المستقرة عبر RedotPay P2P](https://helpcenter.redotpay.com/ar/articles/12041775-كيفية-شراء-العملات-المستقرة-عبر-redotpay-p2p.md) - [كيفية بيع العملات المستقرة عبر RedotPay P2P](https://helpcenter.redotpay.com/ar/articles/12041815-كيفية-بيع-العملات-المستقرة-عبر-redotpay-p2p.md) - [كيفية أن تصبح معلنًا في سوق P2P](https://helpcenter.redotpay.com/ar/articles/12041974-كيفية-أن-تصبح-معلنًا-في-سوق-p2p.md) - [متطلبات نشر الإعلانات على RedotPay P2P](https://helpcenter.redotpay.com/ar/articles/12041986-متطلبات-نشر-الإعلانات-على-redotpay-p2p.md) - [كيف تعمل الإعلانات الموصى بها على RedotPay P2P](https://helpcenter.redotpay.com/ar/articles/15029113-كيف-تعمل-الإعلانات-الموصى-بها-على-redotpay-p2p.md) - [كيف أنشر إعلانًا على سوق RedotPay P2P؟](https://helpcenter.redotpay.com/ar/articles/12042015-كيف-أنشر-إعلانًا-على-سوق-redotpay-p2p.md) - [كيفية إعداد واستخدام الإعلانات الخاصة على RedotPay P2P](https://helpcenter.redotpay.com/ar/articles/13229866-كيفية-إعداد-واستخدام-الإعلانات-الخاصة-على-redotpay-p2p.md) - [كيفية تجنب عمليات الاحتيال على سوق RedotPay للتداول من شخص لشخص](https://helpcenter.redotpay.com/ar/articles/12042044-كيفية-تجنب-عمليات-الاحتيال-على-سوق-redotpay-للتداول-من-شخص-لشخص.md) - [كيفية إعداد طرق الدفع على سوق RedotPay P2P](https://helpcenter.redotpay.com/ar/articles/12042089-كيفية-إعداد-طرق-الدفع-على-سوق-redotpay-p2p.md) - [دليل غرفة دردشة RedotPay P2P](https://helpcenter.redotpay.com/ar/articles/12042103-دليل-غرفة-دردشة-redotpay-p2p.md) - [كيفية إلغاء طلب RedotPay في سوق P2P](https://helpcenter.redotpay.com/ar/articles/12350790-كيفية-إلغاء-طلب-redotpay-في-سوق-p2p.md) - [إرشادات معدل إتمام طلبات P2P](https://helpcenter.redotpay.com/ar/articles/12320794-إرشادات-معدل-إتمام-طلبات-p2p.md) - [مدونة قواعد السلوك لتداول P2P على RedotPay](https://helpcenter.redotpay.com/ar/articles/13250558-مدونة-قواعد-السلوك-لتداول-p2p-على-redotpay.md) - [ما البلدان التي يمكنها استخدام سوق RedotPay من نظير إلى نظير؟](https://helpcenter.redotpay.com/ar/articles/12042134-ما-البلدان-التي-يمكنها-استخدام-سوق-redotpay-من-نظير-إلى-نظير.md) - [دليل نزاعات RedotPay P2P](https://helpcenter.redotpay.com/ar/articles/12042111-دليل-نزاعات-redotpay-p2p.md) - [إرشادات RedotPay للتعامل مع نزاعات P2P](https://helpcenter.redotpay.com/ar/articles/12042120-إرشادات-redotpay-للتعامل-مع-نزاعات-p2p.md) - [ما الدول التي يمكنها استخدام سوق RedotPay من نظير إلى نظير؟](https://helpcenter.redotpay.com/ar/articles/12042138-ما-الدول-التي-يمكنها-استخدام-سوق-redotpay-من-نظير-إلى-نظير.md) ### قرض - [البدء مع قروض العملات الرقمية من RedotPay](https://helpcenter.redotpay.com/ar/articles/12731355-البدء-مع-قروض-العملات-الرقمية-من-redotpay.md) ### امسح للدفع - [ابدأ باستخدام مدفوعات رمز QR الفورية](https://helpcenter.redotpay.com/ar/articles/14133264-ابدأ-باستخدام-مدفوعات-رمز-qr-الفورية.md) ### RedotPay Pro - [بدء استخدام RedotPay Pro](https://helpcenter.redotpay.com/ar/articles/14686020-بدء-استخدام-redotpay-pro.md) ### نقاط - [كيف تعمل النقاط](https://helpcenter.redotpay.com/ar/articles/15478096-كيف-تعمل-النقاط.md) ### نمط الحياة - [ما الأجهزة المتوافقة مع eSIM؟](https://helpcenter.redotpay.com/ar/articles/16009316-ما-الأجهزة-المتوافقة-مع-esim.md) - [البدء باستخدام eSIM](https://helpcenter.redotpay.com/ar/articles/16106198-البدء-باستخدام-esim.md) - [شراء واستخدام بطاقات الهدايا](https://helpcenter.redotpay.com/ar/articles/15799536-شراء-واستخدام-بطاقات-الهدايا.md) - [البدء بتعبئة الهاتف المحمول](https://helpcenter.redotpay.com/ar/articles/14318665-البدء-بتعبئة-الهاتف-المحمول.md) ### تداول - [بدء الاستخدام مع RedotPay Trade \(الاختبار التجريبي\)](https://helpcenter.redotpay.com/ar/articles/16815786-بدء-الاستخدام-مع-redotpay-trade-الاختبار-التجريبي.md) - [كيف تعمل عمليات الإيداع والسحب والتسوية على RedotPay Trade \(الإصدار التجريبي\)؟](https://helpcenter.redotpay.com/ar/articles/16815818-كيف-تعمل-عمليات-الإيداع-والسحب-والتسوية-على-redotpay-trade-الإصدار-التجريبي.md) - [كيف يتم احتساب رسوم التداول على RedotPay Trade \(الإصدار التجريبي\)؟](https://helpcenter.redotpay.com/ar/articles/16816148-كيف-يتم-احتساب-رسوم-التداول-على-redotpay-trade-الإصدار-التجريبي.md) - [كيف أفتح صفقة على RedotPay Trade \(Beta Testing\)؟](https://helpcenter.redotpay.com/ar/articles/16816168-كيف-أفتح-صفقة-على-redotpay-trade-beta-testing.md) - [كيف يمكنني عرض المراكز وإغلاقها على RedotPay Trade \(Beta Testing\)؟](https://helpcenter.redotpay.com/ar/articles/16816189-كيف-يمكنني-عرض-المراكز-وإغلاقها-على-redotpay-trade-beta-testing.md) - [شرح مصطلحات التداول الأساسية](https://helpcenter.redotpay.com/ar/articles/16816206-شرح-مصطلحات-التداول-الأساسية.md) - [كيف تعمل أنواع الطلبات في RedotPay Trade \(الإصدار التجريبي\)؟](https://helpcenter.redotpay.com/ar/articles/16816225-كيف-تعمل-أنواع-الطلبات-في-redotpay-trade-الإصدار-التجريبي.md) - [أين يتوفر RedotPay Trade \(Beta Testing\)؟](https://helpcenter.redotpay.com/ar/articles/16816231-أين-يتوفر-redotpay-trade-beta-testing.md) ## বাংলা ### আপনার অ্যাকাউন্ট তৈরি করা - [RedotPay সেবা ও ফিচারসমূহ](https://helpcenter.redotpay.com/bn/articles/11070044-redotpay-সেবা-ও-ফিচারসমূহ.md) - [কীভাবে একটি RedotPay কার্ড পাবেন](https://helpcenter.redotpay.com/bn/articles/11008771-কীভাবে-একটি-redotpay-কার-ড-পাবেন.md) - [আমি কোথায় আমার RedotPay কার্ড ব্যবহার করতে পারি?](https://helpcenter.redotpay.com/bn/articles/11027583-আমি-কোথায-আমার-redotpay-কার-ড-ব-যবহার-করতে-পারি.md) - [আমি কোথা থেকে RedotPay app ডাউনলোড করতে পারি?](https://helpcenter.redotpay.com/bn/articles/10339260-আমি-কোথা-থেকে-redotpay-app-ডাউনলোড-করতে-পারি.md) - [আমি কীভাবে একটি RedotPay অ্যাকাউন্ট তৈরি করব?](https://helpcenter.redotpay.com/bn/articles/10521757-আমি-কীভাবে-একটি-redotpay-অ-যাকাউন-ট-তৈরি-করব.md) - [আমি কীভাবে আমার 5 USDs সাইন-আপ পুরস্কার ব্যবহার করব?](https://helpcenter.redotpay.com/bn/articles/10339297-আমি-কীভাবে-আমার-5-usds-সাইন-আপ-পুরস-কার-ব-যবহার-করব.md) - [পরিচয় যাচাইকরণের প্রয়োজনীয়তা](https://helpcenter.redotpay.com/bn/articles/10920717-পরিচয-যাচাইকরণের-প-রয-োজনীয-তা.md) - [আমি কীভাবে Google Authenticator সেট আপ করব?](https://helpcenter.redotpay.com/bn/articles/10339266-আমি-কীভাবে-google-authenticator-সেট-আপ-করব.md) - [আমি কীভাবে WhatsApp-এর মাধ্যমে ভেরিফিকেশন কোড পাব?](https://helpcenter.redotpay.com/bn/articles/10339257-আমি-কীভাবে-whatsapp-এর-মাধ-যমে-ভেরিফিকেশন-কোড-পাব.md) - [বন্ধুদের আমন্ত্রণ জানিয়ে কীভাবে Rewards অর্জন করবেন](https://helpcenter.redotpay.com/bn/articles/10339296-বন-ধুদের-আমন-ত-রণ-জানিয-ে-কীভাবে-rewards-অর-জন-করবেন.md) - [পরিচয় যাচাইকরণ বোঝা](https://helpcenter.redotpay.com/bn/articles/10339264-পরিচয-যাচাইকরণ-বোঝা.md) - [কীভাবে আপনার পরিচয় যাচাই করবেন](https://helpcenter.redotpay.com/bn/articles/10339261-কীভাবে-আপনার-পরিচয-যাচাই-করবেন.md) - [অসমর্থিত দেশ/অঞ্চল](https://helpcenter.redotpay.com/bn/articles/10339263-অসমর-থিত-দেশ-অঞ-চল.md) - [পরিচয় যাচাইকরণ সমস্যাগুলি কীভাবে ঠিক করবেন](https://helpcenter.redotpay.com/bn/articles/10339262-পরিচয-যাচাইকরণ-সমস-যাগুলি-কীভাবে-ঠিক-করবেন.md) - [অবস্থানভিত্তিক অ্যাক্সেস সীমাবদ্ধতা](https://helpcenter.redotpay.com/bn/articles/14252906-অবস-থানভিত-তিক-অ-যাক-সেস-সীমাবদ-ধতা.md) - [আমি কেন "Email Already Exists" ত্রুটি দেখছি?](https://helpcenter.redotpay.com/bn/articles/10521805-আমি-কেন-email-already-exists-ত-রুটি-দেখছি.md) - [আমি কীভাবে একটি রেফারেল কোড ব্যবহার করব?](https://helpcenter.redotpay.com/bn/articles/10521800-আমি-কীভাবে-একটি-রেফারেল-কোড-ব-যবহার-করব.md) - [আমি কীভাবে আমার RedotPay ব্যবহারকারী আইডি \(UID\) খুঁজে পাব?](https://helpcenter.redotpay.com/bn/articles/10521793-আমি-কীভাবে-আমার-redotpay-ব-যবহারকারী-আইডি-uid-খুঁজে-পাব.md) - [আমার অ্যাকাউন্টের সাথে লিঙ্ক করা ইমেল ঠিকানা বা ফোন নম্বর কীভাবে দেখব?](https://helpcenter.redotpay.com/bn/articles/10522007-আমার-অ-যাকাউন-টের-সাথে-লিঙ-ক-করা-ইমেল-ঠিকানা-বা-ফোন-নম-বর-কীভাবে-দেখব.md) - [আমার email কেন @privaterelay.appleid.com হিসেবে দেখায়?](https://helpcenter.redotpay.com/bn/articles/10522039-আমার-email-কেন-privaterelay-appleid-com-হিসেবে-দেখায.md) - [আমি কীভাবে আমার লগইন তথ্য পুনরুদ্ধার করব?](https://helpcenter.redotpay.com/bn/articles/10522040-আমি-কীভাবে-আমার-লগইন-তথ-য-পুনরুদ-ধার-করব.md) - [আমি কীভাবে আমার ফোন নম্বর বা email পরিবর্তন করব?](https://helpcenter.redotpay.com/bn/articles/10339255-আমি-কীভাবে-আমার-ফোন-নম-বর-বা-email-পরিবর-তন-করব.md) - [আমি কীভাবে আমার পাসওয়ার্ড রিসেট বা পরিবর্তন করব?](https://helpcenter.redotpay.com/bn/articles/10339254-আমি-কীভাবে-আমার-পাসওয-ার-ড-রিসেট-বা-পরিবর-তন-করব.md) - [আমি কীভাবে আমার ফোন ভেরিফিকেশন কোড পাব?](https://helpcenter.redotpay.com/bn/articles/10339253-আমি-কীভাবে-আমার-ফোন-ভেরিফিকেশন-কোড-পাব.md) - [আমি আমার ইমেইল যাচাইকরণ কোড পাচ্ছি না](https://helpcenter.redotpay.com/bn/articles/10526065-আমি-আমার-ইমেইল-যাচাইকরণ-কোড-পাচ-ছি-না.md) - [আমার Google Authenticator কোড কাজ করছে না](https://helpcenter.redotpay.com/bn/articles/10339265-আমার-google-authenticator-কোড-কাজ-করছে-না.md) - [আমার অ্যাকাউন্ট লক হলে আমি কী করব?](https://helpcenter.redotpay.com/bn/articles/10521677-আমার-অ-যাকাউন-ট-লক-হলে-আমি-কী-করব.md) - [আমি কীভাবে আমার RedotPay অ্যাকাউন্ট নিষ্ক্রিয় করব](https://helpcenter.redotpay.com/bn/articles/10521686-আমি-কীভাবে-আমার-redotpay-অ-যাকাউন-ট-নিষ-ক-রিয-করব.md) - [আমি কীভাবে আমার নিষ্ক্রিয় অ্যাকাউন্ট পুনরায় সক্রিয় করব?](https://helpcenter.redotpay.com/bn/articles/10521703-আমি-কীভাবে-আমার-নিষ-ক-রিয-অ-যাকাউন-ট-পুনরায-সক-রিয-করব.md) - [আমি কেন "ফোন নম্বর ইতোমধ্যেই আছে" ত্রুটি দেখছি?](https://helpcenter.redotpay.com/bn/articles/10521712-আমি-কেন-ফোন-নম-বর-ইতোমধ-যেই-আছে-ত-রুটি-দেখছি.md) - [কীভাবে আপনার ফোনের সময় ঠিক করবেন](https://helpcenter.redotpay.com/bn/articles/10720319-কীভাবে-আপনার-ফোনের-সময-ঠিক-করবেন.md) - [আমি কীভাবে আমার অ্যাকাউন্ট মুছব?](https://helpcenter.redotpay.com/bn/articles/10522092-আমি-কীভাবে-আমার-অ-যাকাউন-ট-মুছব.md) - [অ্যাকাউন্ট মুছে ফেলার পরও কি আমি রিফান্ড পেতে পারি?](https://helpcenter.redotpay.com/bn/articles/10522119-অ-যাকাউন-ট-মুছে-ফেলার-পরও-কি-আমি-রিফান-ড-পেতে-পারি.md) - [আমার অ্যাকাউন্ট মুছতে কত সময় লাগে?](https://helpcenter.redotpay.com/bn/articles/10522121-আমার-অ-যাকাউন-ট-মুছতে-কত-সময-লাগে.md) - [আমার অ্যাকাউন্ট মুছে ফেলার পর কি আমি নতুন অ্যাকাউন্ট তৈরি করতে পারি?](https://helpcenter.redotpay.com/bn/articles/11307636-আমার-অ-যাকাউন-ট-মুছে-ফেলার-পর-কি-আমি-নতুন-অ-যাকাউন-ট-তৈরি-করতে-পারি.md) - [কীভাবে একটি পাসকি সক্রিয় করবেন](https://helpcenter.redotpay.com/bn/articles/11008926-কীভাবে-একটি-পাসকি-সক-রিয-করবেন.md) - [পাসকি কীভাবে সেট আপ করবেন](https://helpcenter.redotpay.com/bn/articles/10425552-পাসকি-কীভাবে-সেট-আপ-করবেন.md) - [কীভাবে একটি পাসকি মুছবেন](https://helpcenter.redotpay.com/bn/articles/11009159-কীভাবে-একটি-পাসকি-মুছবেন.md) ### আপনার কার্ড পরিচালনা করা - [কার্ডের জন্য আবেদন করতে সর্বনিম্ন বয়স কত?](https://helpcenter.redotpay.com/bn/articles/10566202-কার-ডের-জন-য-আবেদন-করতে-সর-বনিম-ন-বয-স-কত.md) - [কার্ড পেতে কি কোনো ফি আছে?](https://helpcenter.redotpay.com/bn/articles/10566200-কার-ড-পেতে-কি-কোনো-ফি-আছে.md) - [কার্ড ইস্যু ফি কি আমার খরচযোগ্য ব্যালেন্স হিসেবে গণ্য হবে?](https://helpcenter.redotpay.com/bn/articles/10566201-কার-ড-ইস-যু-ফি-কি-আমার-খরচযোগ-য-ব-যালেন-স-হিসেবে-গণ-য-হবে.md) - [আমি কীভাবে একটি ভার্চুয়াল কার্ড পাব?](https://helpcenter.redotpay.com/bn/articles/10721182-আমি-কীভাবে-একটি-ভার-চুয-াল-কার-ড-পাব.md) - [আমি কীভাবে একটি ফিজিক্যাল কার্ড পেতে পারি?](https://helpcenter.redotpay.com/bn/articles/10721338-আমি-কীভাবে-একটি-ফিজিক-যাল-কার-ড-পেতে-পারি.md) - [আমার ফোন নম্বর ও ID ভিন্ন দেশের হলে কি আমি RedotPay Card পেতে পারি?](https://helpcenter.redotpay.com/bn/articles/10566196-আমার-ফোন-নম-বর-ও-id-ভিন-ন-দেশের-হলে-কি-আমি-redotpay-card-পেতে-পারি.md) - [আমি কি পার্থক্যের টাকা পরিশোধ করে আমার ভার্চুয়াল কার্ডকে ফিজিক্যাল কার্ডে আপগ্রেড করতে পারি?](https://helpcenter.redotpay.com/bn/articles/10566221-আমি-কি-পার-থক-যের-টাকা-পরিশোধ-করে-আমার-ভার-চুয-াল-কার-ডকে-ফিজিক-যাল-কার-ডে-আপগ-রেড-করতে-পারি.md) - [ইস্যু হওয়ার পর কি আমি আমার কার্ডের নাম পরিবর্তন করতে পারি?](https://helpcenter.redotpay.com/bn/articles/10566213-ইস-যু-হওয-ার-পর-কি-আমি-আমার-কার-ডের-নাম-পরিবর-তন-করতে-পারি.md) - [আমি কতগুলো RedotPay কার্ড রাখতে পারি?](https://helpcenter.redotpay.com/bn/articles/10566203-আমি-কতগুলো-redotpay-কার-ড-রাখতে-পারি.md) - [কার্ড ইস্যু হওয়ার পর কি আমি এর মুদ্রা পরিবর্তন করতে পারি?](https://helpcenter.redotpay.com/bn/articles/10566218-কার-ড-ইস-যু-হওয-ার-পর-কি-আমি-এর-মুদ-রা-পরিবর-তন-করতে-পারি.md) - [আমি কীভাবে আমার ফিজিক্যাল কার্ড সক্রিয় করব?](https://helpcenter.redotpay.com/bn/articles/10721424-আমি-কীভাবে-আমার-ফিজিক-যাল-কার-ড-সক-রিয-করব.md) - [কোন কোন কেনাকাটায় লেনদেন ফি প্রযোজ্য?](https://helpcenter.redotpay.com/bn/articles/10339275-কোন-কোন-কেনাকাটায়-লেনদেন-ফি-প-রযোজ-য.md) - [RedotPay কার্ডটি কী ধরনের কার্ড?](https://helpcenter.redotpay.com/bn/articles/10566205-redotpay-কার-ডটি-কী-ধরনের-কার-ড.md) - [আমার কাছে USD নাকি HKD কার্ড আছে, তা কীভাবে বুঝব?](https://helpcenter.redotpay.com/bn/articles/10566206-আমার-কাছে-usd-নাকি-hkd-কার-ড-আছে-তা-কীভাবে-বুঝব.md) - [CVV কী?](https://helpcenter.redotpay.com/bn/articles/10566227-cvv-কী.md) - [পেমেন্টের জন্য আমি কীভাবে আমার RedotPay কার্ড ব্যবহার করব?](https://helpcenter.redotpay.com/bn/articles/11027588-পেমেন-টের-জন-য-আমি-কীভাবে-আমার-redotpay-কার-ড-ব-যবহার-করব.md) - [আমি কীভাবে আমার RedotPay কার্ড নম্বর এবং বিস্তারিত দেখব?](https://helpcenter.redotpay.com/bn/articles/10566225-আমি-কীভাবে-আমার-redotpay-কার-ড-নম-বর-এবং-বিস-তারিত-দেখব.md) - [আমি কি আমার RedotPay কার্ডের জন্য একটি PIN সেট করতে পারি?](https://helpcenter.redotpay.com/bn/articles/10566228-আমি-কি-আমার-redotpay-কার-ডের-জন-য-একটি-pin-সেট-করতে-পারি.md) - [আমার RedotPay কার্ডে কি SWIFT কোড আছে?](https://helpcenter.redotpay.com/bn/articles/10566229-আমার-redotpay-কার-ডে-কি-swift-কোড-আছে.md) - [আমি কীভাবে আমার RedotPay কার্ডের লেনদেন সীমা সেট করব?](https://helpcenter.redotpay.com/bn/articles/10566231-আমি-কীভাবে-আমার-redotpay-কার-ডের-লেনদেন-সীমা-সেট-করব.md) - [আমি যদি এক মাস আমার RedotPay Card ব্যবহার না করি, তাহলে কি কোনো ফি আছে?](https://helpcenter.redotpay.com/bn/articles/10566233-আমি-যদি-এক-মাস-আমার-redotpay-card-ব-যবহার-না-করি-তাহলে-কি-কোনো-ফি-আছে.md) - [আমার RedotPay কার্ড সাময়িকভাবে ফ্রিজ কেন হয়েছে?](https://helpcenter.redotpay.com/bn/articles/12409970-আমার-redotpay-কার-ড-সাময-িকভাবে-ফ-রিজ-কেন-হয-েছে.md) - [আমার নিরাপত্তা সেটিংস আপডেট করার পর কেন আমার RedotPay কার্ডের সীমা কমে গেছে?](https://helpcenter.redotpay.com/bn/articles/12410097-আমার-নিরাপত-তা-সেটিংস-আপডেট-করার-পর-কেন-আমার-redotpay-কার-ডের-সীমা-কমে-গেছে.md) - [কেন কোনো মার্চেন্ট আমার RedotPay কার্ড গ্রহণ করছে না?](https://helpcenter.redotpay.com/bn/articles/12410141-কেন-কোনো-মার-চেন-ট-আমার-redotpay-কার-ড-গ-রহণ-করছে-না.md) - [কেন আমার RedotPay Card কিছু দেশে কাজ করে না?](https://helpcenter.redotpay.com/bn/articles/12410185-কেন-আমার-redotpay-card-কিছু-দেশে-কাজ-করে-না.md) - [দোকানে আমার কার্ড কেন প্রত্যাখ্যাত হলো?](https://helpcenter.redotpay.com/bn/articles/12410188-দোকানে-আমার-কার-ড-কেন-প-রত-যাখ-যাত-হলো.md) - [আমি কীভাবে বেছে নেব যে আমার RedotPay কার্ড কোন কোন মুদ্রা ব্যবহার করতে পারবে?](https://helpcenter.redotpay.com/bn/articles/12410374-আমি-কীভাবে-বেছে-নেব-যে-আমার-redotpay-কার-ড-কোন-কোন-মুদ-রা-ব-যবহার-করতে-পারবে.md) - [আমি কীভাবে আমার RedotPay কার্ডের পেমেন্ট কন্ট্রোলগুলো পরিচালনা করব?](https://helpcenter.redotpay.com/bn/articles/12410383-আমি-কীভাবে-আমার-redotpay-কার-ডের-পেমেন-ট-কন-ট-রোলগুলো-পরিচালনা-করব.md) - [আমার RedotPay ফিজিক্যাল কার্ড পৌঁছানোর আগে কি আমি পেমেন্ট করতে পারি?](https://helpcenter.redotpay.com/bn/articles/10566159-আমার-redotpay-ফিজিক-যাল-কার-ড-পৌঁছানোর-আগে-কি-আমি-পেমেন-ট-করতে-পারি.md) - [আমি যদি আমার RedotPay Card PIN ভুলে যাই, তাহলে কী করব?](https://helpcenter.redotpay.com/bn/articles/10566170-আমি-যদি-আমার-redotpay-card-pin-ভুলে-যাই-তাহলে-কী-করব.md) - [ATM-এ আমার ব্যালেন্স দেখা যাচ্ছে না কেন?](https://helpcenter.redotpay.com/bn/articles/10566176-atm-এ-আমার-ব-যালেন-স-দেখা-যাচ-ছে-না-কেন.md) - [আমি কি আমার ফিজিক্যাল কার্ড কাস্টমাইজ করতে পারি?](https://helpcenter.redotpay.com/bn/articles/10566215-আমি-কি-আমার-ফিজিক-যাল-কার-ড-কাস-টমাইজ-করতে-পারি.md) - [কোন কোন দেশে ডাকযোগে RedotPay ফিজিক্যাল কার্ড গ্রহণ করা যায়?](https://helpcenter.redotpay.com/bn/articles/10869289-কোন-কোন-দেশে-ডাকযোগে-redotpay-ফিজিক-যাল-কার-ড-গ-রহণ-করা-যায.md) - [আমার ফিজিক্যাল কার্ড এখনো পাঠানো হয়নি কেন?](https://helpcenter.redotpay.com/bn/articles/10566186-আমার-ফিজিক-যাল-কার-ড-এখনো-পাঠানো-হয-নি-কেন.md) - [আমার ফিজিক্যাল কার্ড এখনও পাঠানো না হলে কি আমি শিপিং ঠিকানা আপডেট করতে পারি?](https://helpcenter.redotpay.com/bn/articles/10566187-আমার-ফিজিক-যাল-কার-ড-এখনও-পাঠানো-না-হলে-কি-আমি-শিপিং-ঠিকানা-আপডেট-করতে-পারি.md) - [আমি ঠিকানা সংক্রান্ত একটি নোটিফিকেশন পেয়েছি। আমার কী করা উচিত?](https://helpcenter.redotpay.com/bn/articles/10566188-আমি-ঠিকানা-সংক-রান-ত-একটি-নোটিফিকেশন-পেয-েছি-আমার-কী-করা-উচিত.md) - [আমার কার্ড প্যাকেজ ফেরত গেছে। আমি কী করব?](https://helpcenter.redotpay.com/bn/articles/10566191-আমার-কার-ড-প-যাকেজ-ফেরত-গেছে-আমি-কী-করব.md) - [কার্ড ডেলিভারিতে কত সময় লাগে?](https://helpcenter.redotpay.com/bn/articles/10566192-কার-ড-ডেলিভারিতে-কত-সময-লাগে.md) - [কার্ড ইস্যু করার সীমাবদ্ধতা](https://helpcenter.redotpay.com/bn/articles/14254838-কার-ড-ইস-যু-করার-সীমাবদ-ধতা.md) - [কার্ড ডেলিভারির সীমাবদ্ধতা](https://helpcenter.redotpay.com/bn/articles/14255319-কার-ড-ডেলিভারির-সীমাবদ-ধতা.md) - [আপনার ভার্চুয়াল কার্ড কীভাবে প্রতিস্থাপন করবেন](https://helpcenter.redotpay.com/bn/articles/10339267-আপনার-ভার-চুয-াল-কার-ড-কীভাবে-প-রতিস-থাপন-করবেন.md) - [আমি কি আমার কার্ড মুছে ফেললে Card Issuance ফি ফেরত পাব?](https://helpcenter.redotpay.com/bn/articles/10566232-আমি-কি-আমার-কার-ড-মুছে-ফেললে-card-issuance-ফি-ফেরত-পাব.md) - [আমার RedotPay কার্ড কতদিন পর্যন্ত বৈধ?](https://helpcenter.redotpay.com/bn/articles/10566219-আমার-redotpay-কার-ড-কতদিন-পর-যন-ত-বৈধ.md) - [আমি কীভাবে একটি RedotPay Card মুছব?](https://helpcenter.redotpay.com/bn/articles/11098451-আমি-কীভাবে-একটি-redotpay-card-মুছব.md) - [কীভাবে আমার ভার্চুয়াল RedotPay কার্ড Google Pay-এর সাথে লিঙ্ক করব](https://helpcenter.redotpay.com/bn/articles/10339272-কীভাবে-আমার-ভার-চুয-াল-redotpay-কার-ড-google-pay-এর-সাথে-লিঙ-ক-করব.md) - [কেন আমার RedotPay কার্ড PayPal, Google Pay বা অন্যান্য অ্যাপের সাথে লিঙ্ক হচ্ছে না?](https://helpcenter.redotpay.com/bn/articles/10621389-কেন-আমার-redotpay-কার-ড-paypal-google-pay-বা-অন-যান-য-অ-যাপের-সাথে-লিঙ-ক-হচ-ছে-না.md) - [Apple Pay-এর সাথে আপনার RedotPay কার্ড কীভাবে ব্যবহার করবেন](https://helpcenter.redotpay.com/bn/articles/13303117-apple-pay-এর-সাথে-আপনার-redotpay-কার-ড-কীভাবে-ব-যবহার-করবেন.md) - [কীভাবে আপনার RedotPay কার্ড Apple Wallet-এ যোগ করবেন](https://helpcenter.redotpay.com/bn/articles/13303136-কীভাবে-আপনার-redotpay-কার-ড-apple-wallet-এ-যোগ-করবেন.md) - [কীভাবে আপনার কার্ড আপগ্রেড করবেন এবং Apple Pay-এর সাথে লিঙ্ক করবেন](https://helpcenter.redotpay.com/bn/articles/13303146-কীভাবে-আপনার-কার-ড-আপগ-রেড-করবেন-এবং-apple-pay-এর-সাথে-লিঙ-ক-করবেন.md) - [Facebook-এ আপনার RedotPay কার্ড কীভাবে যোগ করবেন](https://helpcenter.redotpay.com/bn/articles/13405543-facebook-এ-আপনার-redotpay-কার-ড-কীভাবে-যোগ-করবেন.md) - [TikTok Ads Manager-এ আপনার RedotPay কার্ড কীভাবে যোগ করবেন](https://helpcenter.redotpay.com/bn/articles/13405553-tiktok-ads-manager-এ-আপনার-redotpay-কার-ড-কীভাবে-যোগ-করবেন.md) - [TikTok Shop-এ কীভাবে আপনার RedotPay Card যোগ করবেন](https://helpcenter.redotpay.com/bn/articles/16033715-tiktok-shop-এ-কীভাবে-আপনার-redotpay-card-যোগ-করবেন.md) - [AliExpress-এ আপনার RedotPay Card কীভাবে যোগ করবেন](https://helpcenter.redotpay.com/bn/articles/13405572-aliexpress-এ-আপনার-redotpay-card-কীভাবে-যোগ-করবেন.md) - [Amazon-এ আপনার RedotPay কার্ড কীভাবে যোগ করবেন](https://helpcenter.redotpay.com/bn/articles/13405581-amazon-এ-আপনার-redotpay-কার-ড-কীভাবে-যোগ-করবেন.md) - [কীভাবে আপনার RedotPay কার্ড Uber-এ যোগ করবেন](https://helpcenter.redotpay.com/bn/articles/13405584-কীভাবে-আপনার-redotpay-কার-ড-uber-এ-যোগ-করবেন.md) ### আপনার লেনদেন পরিচালনা করা - [আমার ট্রানজ্যাকশনে “Authorized” বলতে কী বোঝায়?](https://helpcenter.redotpay.com/bn/articles/11130212-আমার-ট-রানজ-যাকশনে-authorized-বলতে-কী-বোঝায.md) - [আমার লেনদেনে “Cleared” বলতে কী বোঝায়?](https://helpcenter.redotpay.com/bn/articles/11130247-আমার-লেনদেনে-cleared-বলতে-কী-বোঝায.md) - [আমার লেনদেনে “Reversal” স্ট্যাটাসের অর্থ কী?](https://helpcenter.redotpay.com/bn/articles/10757373-আমার-লেনদেনে-reversal-স-ট-যাটাসের-অর-থ-কী.md) - [আমি কীভাবে আমার RedotPay কার্ডের সীমা সেট করব?](https://helpcenter.redotpay.com/bn/articles/10339281-আমি-কীভাবে-আমার-redotpay-কার-ডের-সীমা-সেট-করব.md) - [আমি কীভাবে আমার RedotPay কার্ড কোন কোন মুদ্রা ব্যবহার করতে পারবে তা পরিবর্তন করব?](https://helpcenter.redotpay.com/bn/articles/10587515-আমি-কীভাবে-আমার-redotpay-কার-ড-কোন-কোন-মুদ-রা-ব-যবহার-করতে-পারবে-তা-পরিবর-তন-করব.md) - [আমি কীভাবে আমার পেমেন্ট কারেন্সির ক্রম সেট করব?](https://helpcenter.redotpay.com/bn/articles/10587831-আমি-কীভাবে-আমার-পেমেন-ট-কারেন-সির-ক-রম-সেট-করব.md) - [আমি কি আমার পেমেন্টের জন্য 3DS চালু করতে পারি?](https://helpcenter.redotpay.com/bn/articles/10589100-আমি-কি-আমার-পেমেন-টের-জন-য-3ds-চালু-করতে-পারি.md) - [ওয়ালেট ছাড়াই কি আমি আমার ভার্চুয়াল RedotPay কার্ড অনলাইনে ব্যবহার করতে পারি?](https://helpcenter.redotpay.com/bn/articles/10589133-ওয-ালেট-ছাড-াই-কি-আমি-আমার-ভার-চুয-াল-redotpay-কার-ড-অনলাইনে-ব-যবহার-করতে-পারি.md) - [লো ব্যালেন্স অ্যালার্ট কীভাবে চালু করব?](https://helpcenter.redotpay.com/bn/articles/10835573-লো-ব-যালেন-স-অ-যালার-ট-কীভাবে-চালু-করব.md) - [আমি Google Play-এ Error Or‑hdt‑16 কেন দেখছি?](https://helpcenter.redotpay.com/bn/articles/10621397-আমি-google-play-এ-error-or-hdt-16-কেন-দেখছি.md) - [চেকআউট পেজে আমার পেমেন্ট ব্যর্থ হলে আমি কী করব?](https://helpcenter.redotpay.com/bn/articles/10621406-চেকআউট-পেজে-আমার-পেমেন-ট-ব-যর-থ-হলে-আমি-কী-করব.md) - [AliExpress-এ আমার পেমেন্ট কেন ব্যর্থ হচ্ছে?](https://helpcenter.redotpay.com/bn/articles/10621395-aliexpress-এ-আমার-পেমেন-ট-কেন-ব-যর-থ-হচ-ছে.md) - [গেম ক্রেডিট কিনতে গেলে আমার RedotPay কার্ড কেন প্রত্যাখ্যাত হলো?](https://helpcenter.redotpay.com/bn/articles/10621773-গেম-ক-রেডিট-কিনতে-গেলে-আমার-redotpay-কার-ড-কেন-প-রত-যাখ-যাত-হলো.md) - [প্রত্যাখ্যাত লেনদেনের জন্য আমাকে কেন চার্জ করা হয়েছে?](https://helpcenter.redotpay.com/bn/articles/10621399-প-রত-যাখ-যাত-লেনদেনের-জন-য-আমাকে-কেন-চার-জ-করা-হয-েছে.md) - [আমার সেটেলমেন্টের পরিমাণ কেন আমার ক্রয়ের পরিমাণের থেকে আলাদা?](https://helpcenter.redotpay.com/bn/articles/10621379-আমার-সেটেলমেন-টের-পরিমাণ-কেন-আমার-ক-রয-ের-পরিমাণের-থেকে-আলাদা.md) - [আমি কোথায় আমার RedotPay কার্ড ব্যবহার করতে পারি?](https://helpcenter.redotpay.com/bn/articles/10621384-আমি-কোথায-আমার-redotpay-কার-ড-ব-যবহার-করতে-পারি.md) - [RedotPay কার্ড কি নগদ ট্রান্সফার সমর্থন করে?](https://helpcenter.redotpay.com/bn/articles/10621387-redotpay-কার-ড-কি-নগদ-ট-রান-সফার-সমর-থন-করে.md) - [ক্রিপ্টোকারেন্সি এক্সচেঞ্জ রেট কীভাবে নির্ধারিত হয়?](https://helpcenter.redotpay.com/bn/articles/10621392-ক-রিপ-টোকারেন-সি-এক-সচেঞ-জ-রেট-কীভাবে-নির-ধারিত-হয.md) - [আমি একটি চার্জ দেখছি যা আমি চিনতে পারছি না। আমার কী করা উচিত?](https://helpcenter.redotpay.com/bn/articles/10621393-আমি-একটি-চার-জ-দেখছি-যা-আমি-চিনতে-পারছি-না-আমার-কী-করা-উচিত.md) - [আমার কেনাকাটার পরিমাণের চেয়ে কার্ডে চার্জ বেশি কেন?](https://helpcenter.redotpay.com/bn/articles/11307103-আমার-কেনাকাটার-পরিমাণের-চেয-ে-কার-ডে-চার-জ-বেশি-কেন.md) - [আমি রিফান্ডের অনুরোধ করেছি। এখনও কেন তা জমা হয়নি?](https://helpcenter.redotpay.com/bn/articles/10621358-আমি-রিফান-ডের-অনুরোধ-করেছি-এখনও-কেন-তা-জমা-হয-নি.md) - [রিফান্ড কীভাবে পরিচালিত হয়?](https://helpcenter.redotpay.com/bn/articles/10621360-রিফান-ড-কীভাবে-পরিচালিত-হয.md) - [আমি যে টাকা পরিশোধ করেছি তার চেয়ে আমার রিফান্ডের পরিমাণ কম কেন?](https://helpcenter.redotpay.com/bn/articles/10621366-আমি-যে-টাকা-পরিশোধ-করেছি-তার-চেয-ে-আমার-রিফান-ডের-পরিমাণ-কম-কেন.md) - [আমি আমার RedotPay কার্ড মুছে ফেললে আমার রিফান্ডগুলোর কী হবে?](https://helpcenter.redotpay.com/bn/articles/10339279-আমি-আমার-redotpay-কার-ড-মুছে-ফেললে-আমার-রিফান-ডগুলোর-কী-হবে.md) - [আমি কি ATM থেকে নগদ তুলতে পারি, এবং কোনো ফি আছে কি?](https://helpcenter.redotpay.com/bn/articles/10622095-আমি-কি-atm-থেকে-নগদ-তুলতে-পারি-এবং-কোনো-ফি-আছে-কি.md) - [আমার কাছে অর্থ থাকা সত্ত্বেও ATM-এ কেন শূন্য ব্যালেন্স দেখায়?](https://helpcenter.redotpay.com/bn/articles/10622364-আমার-কাছে-অর-থ-থাকা-সত-ত-বেও-atm-এ-কেন-শূন-য-ব-যালেন-স-দেখায.md) - [আমার ATM থেকে টাকা তোলা ব্যর্থ হয়েছে, কিন্তু তারপরও আমাকে চার্জ করা হয়েছে। আমি কী করব?](https://helpcenter.redotpay.com/bn/articles/10622333-আমার-atm-থেকে-টাকা-তোলা-ব-যর-থ-হয-েছে-কিন-তু-তারপরও-আমাকে-চার-জ-করা-হয-েছে-আমি-কী-করব.md) - [ATM থেকে নগদ টাকা না এলে আমি কী করব?](https://helpcenter.redotpay.com/bn/articles/10622292-atm-থেকে-নগদ-টাকা-না-এলে-আমি-কী-করব.md) - [আমার RedotPay কার্ড ATM-এ আটকে গেছে। আমি কী করব?](https://helpcenter.redotpay.com/bn/articles/10339277-আমার-redotpay-কার-ড-atm-এ-আটকে-গেছে-আমি-কী-করব.md) - [ATM থেকে টাকা তোলার আগে কি আমাকে ক্রিপ্টো নগদে রূপান্তর করতে হবে?](https://helpcenter.redotpay.com/bn/articles/10758335-atm-থেকে-টাকা-তোলার-আগে-কি-আমাকে-ক-রিপ-টো-নগদে-রূপান-তর-করতে-হবে.md) - [আমি কীভাবে আমার RedotPay কার্ডের বিলিং ঠিকানা পরিবর্তন করব?](https://helpcenter.redotpay.com/bn/articles/10339278-আমি-কীভাবে-আমার-redotpay-কার-ডের-বিলিং-ঠিকানা-পরিবর-তন-করব.md) - [আমি কীভাবে আমার স্টেটমেন্ট দেখব?](https://helpcenter.redotpay.com/bn/articles/10622385-আমি-কীভাবে-আমার-স-টেটমেন-ট-দেখব.md) - [কার্ড দিয়ে ফান্ড যোগ করতে কি কোনো ফি আছে?](https://helpcenter.redotpay.com/bn/articles/10621401-কার-ড-দিয-ে-ফান-ড-যোগ-করতে-কি-কোনো-ফি-আছে.md) - [কার্ড থেকে RedotPay-এ ট্রান্সফারের কোনো সীমা আছে কি?](https://helpcenter.redotpay.com/bn/articles/10621403-কার-ড-থেকে-redotpay-এ-ট-রান-সফারের-কোনো-সীমা-আছে-কি.md) - [PayPal ব্যালেন্স RedotPay-এ ট্রান্সফার \(পরীক্ষামূলক ধাপ\) FAQ](https://helpcenter.redotpay.com/bn/articles/10374009-paypal-ব-যালেন-স-redotpay-এ-ট-রান-সফার-পরীক-ষামূলক-ধাপ-faq.md) - [আমি কীভাবে কোনো মার্চেন্টের সঙ্গে সাবস্ক্রিপশন বাতিল করব?](https://helpcenter.redotpay.com/bn/articles/10622376-আমি-কীভাবে-কোনো-মার-চেন-টের-সঙ-গে-সাবস-ক-রিপশন-বাতিল-করব.md) - [আমি করিনি এমন চার্জ দেখছি। আমার কী করা উচিত?](https://helpcenter.redotpay.com/bn/articles/10339273-আমি-করিনি-এমন-চার-জ-দেখছি-আমার-কী-করা-উচিত.md) - [আমার RedotPay কার্ডে প্রতারণামূলকভাবে চার্জ হলে আমি কী করব?](https://helpcenter.redotpay.com/bn/articles/10339274-আমার-redotpay-কার-ডে-প-রতারণামূলকভাবে-চার-জ-হলে-আমি-কী-করব.md) - [আপনি চিনতে পারছেন না এমন একটি কার্ড লেনদেন কীভাবে বিরোধ করবেন](https://helpcenter.redotpay.com/bn/articles/10339276-আপনি-চিনতে-পারছেন-না-এমন-একটি-কার-ড-লেনদেন-কীভাবে-বিরোধ-করবেন.md) - [পেমেন্ট প্রত্যাখ্যান এড়াতে আমি কী কী পদক্ষেপ নিতে পারি?](https://helpcenter.redotpay.com/bn/articles/10834021-পেমেন-ট-প-রত-যাখ-যান-এড-াতে-আমি-কী-কী-পদক-ষেপ-নিতে-পারি.md) - [আমার লেনদেনে “Declined” বলতে কী বোঝায়?](https://helpcenter.redotpay.com/bn/articles/11130237-আমার-লেনদেনে-declined-বলতে-কী-বোঝায.md) - [আমার কনট্যাক্টলেস পেমেন্ট কেন প্রত্যাখ্যাত হয়েছে?](https://helpcenter.redotpay.com/bn/articles/12410214-আমার-কনট-যাক-টলেস-পেমেন-ট-কেন-প-রত-যাখ-যাত-হয-েছে.md) - [অ্যাপে কোনো রেকর্ড না থাকলে আমার পেমেন্ট কেন প্রত্যাখ্যাত হয়েছে?](https://helpcenter.redotpay.com/bn/articles/10654983-অ-যাপে-কোনো-রেকর-ড-না-থাকলে-আমার-পেমেন-ট-কেন-প-রত-যাখ-যাত-হয-েছে.md) - [অন্য একটি ওয়েবসাইটে আমার পেমেন্ট ব্যর্থ হয়েছে। আমি কী করব?](https://helpcenter.redotpay.com/bn/articles/10621509-অন-য-একটি-ওয-েবসাইটে-আমার-পেমেন-ট-ব-যর-থ-হয-েছে-আমি-কী-করব.md) ### জমা এবং উত্তোলন - [Know Your Transaction \(KYT\) কী?](https://helpcenter.redotpay.com/bn/articles/10339287-know-your-transaction-kyt-কী.md) - [সমর্থিত ক্রিপ্টোকারেন্সি, নেটওয়ার্ক ও সর্বনিম্ন জমা](https://helpcenter.redotpay.com/bn/articles/10693364-সমর-থিত-ক-রিপ-টোকারেন-সি-নেটওয-ার-ক-ও-সর-বনিম-ন-জমা.md) - [আমি কি আমার RedotPay অ্যাকাউন্টে স্থানীয় মুদ্রা যোগ করতে পারি?](https://helpcenter.redotpay.com/bn/articles/10693371-আমি-কি-আমার-redotpay-অ-যাকাউন-টে-স-থানীয-মুদ-রা-যোগ-করতে-পারি.md) - [ক্রিপ্টো ডিপোজিট পৌঁছাতে কত সময় লাগে?](https://helpcenter.redotpay.com/bn/articles/10693373-ক-রিপ-টো-ডিপোজিট-পৌঁছাতে-কত-সময-লাগে.md) - [আমি কীভাবে আমার RedotPay অ্যাকাউন্টে ক্রিপ্টো জমা দেব?](https://helpcenter.redotpay.com/bn/articles/10339284-আমি-কীভাবে-আমার-redotpay-অ-যাকাউন-টে-ক-রিপ-টো-জমা-দেব.md) - [আমি কীভাবে আমার জমার অগ্রগতি পরীক্ষা করব?](https://helpcenter.redotpay.com/bn/articles/10339283-আমি-কীভাবে-আমার-জমার-অগ-রগতি-পরীক-ষা-করব.md) - [আমার ক্রিপ্টো ডিপোজিট এখনো কেন পৌঁছায়নি?](https://helpcenter.redotpay.com/bn/articles/10339282-আমার-ক-রিপ-টো-ডিপোজিট-এখনো-কেন-পৌঁছায-নি.md) - [RedotPay-এ কার্ড দিয়ে আমি কীভাবে ক্রিপ্টো কিনব?](https://helpcenter.redotpay.com/bn/articles/10650778-redotpay-এ-কার-ড-দিয-ে-আমি-কীভাবে-ক-রিপ-টো-কিনব.md) - [আমি যদি ভুল ক্রিপ্টো জমা দিই বা ভুল নেটওয়ার্ক ব্যবহার করি, তাহলে কী হবে?](https://helpcenter.redotpay.com/bn/articles/10339288-আমি-যদি-ভুল-ক-রিপ-টো-জমা-দিই-বা-ভুল-নেটওয়ার-ক-ব-যবহার-করি-তাহলে-কী-হবে.md) - [উত্তোলনে কত সময় লাগে?](https://helpcenter.redotpay.com/bn/articles/10693378-উত-তোলনে-কত-সময-লাগে.md) - [ন্যূনতম উত্তোলনের পরিমাণ আছে কি?](https://helpcenter.redotpay.com/bn/articles/10693388-ন-যূনতম-উত-তোলনের-পরিমাণ-আছে-কি.md) - [আমি কি USDs উত্তোলন করতে পারি?](https://helpcenter.redotpay.com/bn/articles/10693389-আমি-কি-usds-উত-তোলন-করতে-পারি.md) - [আমি কীভাবে RedotPay থেকে অন্য একটি ওয়ালেট বা প্ল্যাটফর্মে ক্রিপ্টো উত্তোলন করব?](https://helpcenter.redotpay.com/bn/articles/10339292-আমি-কীভাবে-redotpay-থেকে-অন-য-একটি-ওয-ালেট-বা-প-ল-যাটফর-মে-ক-রিপ-টো-উত-তোলন-করব.md) - [আমি কীভাবে আমার উত্তোলনের স্ট্যাটাস ট্র্যাক করব?](https://helpcenter.redotpay.com/bn/articles/10339291-আমি-কীভাবে-আমার-উত-তোলনের-স-ট-যাটাস-ট-র-যাক-করব.md) - [আমার উইথড্রয়াল এখনো পৌঁছায়নি কেন?](https://helpcenter.redotpay.com/bn/articles/10339290-আমার-উইথড-রয-াল-এখনো-পৌঁছায-নি-কেন.md) ### রেডটপে অ্যাকাউন্টে পাঠান - [কীভাবে একটি অভ্যন্তরীণ ট্রান্সফার করবেন](https://helpcenter.redotpay.com/bn/articles/10339293-কীভাবে-একটি-অভ-যন-তরীণ-ট-রান-সফার-করবেন.md) - [RedotPay অভ্যন্তরীণ ট্রান্সফার নিয়মাবলি](https://helpcenter.redotpay.com/bn/articles/10339294-redotpay-অভ-যন-তরীণ-ট-রান-সফার-নিয-মাবলি.md) ### মাল্টি-কারেন্সি ওয়ালেট - [ব্যক্তিগত ফান্ডিং অ্যাকাউন্ট কী?](https://helpcenter.redotpay.com/bn/articles/11990936-ব-যক-তিগত-ফান-ডিং-অ-যাকাউন-ট-কী.md) - [পার্সোনাল ফান্ডিং অ্যাকাউন্ট কীভাবে একটি ব্যাংক অ্যাকাউন্ট থেকে আলাদা?](https://helpcenter.redotpay.com/bn/articles/11990938-পার-সোনাল-ফান-ডিং-অ-যাকাউন-ট-কীভাবে-একটি-ব-যাংক-অ-যাকাউন-ট-থেকে-আলাদা.md) - [ব্যক্তিগত ফান্ডিং অ্যাকাউন্টে আমার ফান্ড কি নিরাপদ?](https://helpcenter.redotpay.com/bn/articles/11990941-ব-যক-তিগত-ফান-ডিং-অ-যাকাউন-টে-আমার-ফান-ড-কি-নিরাপদ.md) - [একটি ব্যক্তিগত ফান্ডিং অ্যাকাউন্টের জন্য আবেদন করতে আমার কী কী লাগবে?](https://helpcenter.redotpay.com/bn/articles/11990943-একটি-ব-যক-তিগত-ফান-ডিং-অ-যাকাউন-টের-জন-য-আবেদন-করতে-আমার-কী-কী-লাগবে.md) - [একটি ব্যক্তিগত ফান্ডিং অ্যাকাউন্ট খুলতে আমার কী তথ্য প্রয়োজন?](https://helpcenter.redotpay.com/bn/articles/11990953-একটি-ব-যক-তিগত-ফান-ডিং-অ-যাকাউন-ট-খুলতে-আমার-কী-তথ-য-প-রয়োজন.md) - [কোন দেশ ও অঞ্চলে ব্যক্তিগত ফান্ডিং অ্যাকাউন্ট খোলা যায়](https://helpcenter.redotpay.com/bn/articles/11990956-কোন-দেশ-ও-অঞ-চলে-ব-যক-তিগত-ফান-ডিং-অ-যাকাউন-ট-খোলা-যায.md) - [আমি কোন কোন মুদ্রায় একটি অ্যাকাউন্ট খুলতে পারি?](https://helpcenter.redotpay.com/bn/articles/11990957-আমি-কোন-কোন-মুদ-রায-একটি-অ-যাকাউন-ট-খুলতে-পারি.md) - [আমাকে কেন একটি ঝুঁকি মূল্যায়ন প্রশ্নাবলী সম্পূর্ণ করতে হবে?](https://helpcenter.redotpay.com/bn/articles/11990959-আমাকে-কেন-একটি-ঝুঁকি-মূল-যায-ন-প-রশ-নাবলী-সম-পূর-ণ-করতে-হবে.md) - [কেন আমাকে অতিরিক্ত ডকুমেন্ট জমা দিতে হতে পারে?](https://helpcenter.redotpay.com/bn/articles/11990962-কেন-আমাকে-অতিরিক-ত-ডকুমেন-ট-জমা-দিতে-হতে-পারে.md) - [আমি কীভাবে একাধিক মুদ্রায় অ্যাকাউন্ট খুলব?](https://helpcenter.redotpay.com/bn/articles/11990964-আমি-কীভাবে-একাধিক-মুদ-রায-অ-যাকাউন-ট-খুলব.md) - [অ্যাকাউন্ট খোলার পর আমি কী কী বিবরণ পাব?](https://helpcenter.redotpay.com/bn/articles/11990965-অ-যাকাউন-ট-খোলার-পর-আমি-কী-কী-বিবরণ-পাব.md) - [অ্যাকাউন্ট খোলার জন্য কি কোনো ফি আছে?](https://helpcenter.redotpay.com/bn/articles/11990966-অ-যাকাউন-ট-খোলার-জন-য-কি-কোনো-ফি-আছে.md) - [আমি কীভাবে আমার ব্যক্তিগত ফান্ডিং অ্যাকাউন্ট বন্ধ করব?](https://helpcenter.redotpay.com/bn/articles/11990967-আমি-কীভাবে-আমার-ব-যক-তিগত-ফান-ডিং-অ-যাকাউন-ট-বন-ধ-করব.md) - [12. $500 অ্যাকাউন্ট খোলার শর্তটি কী?](https://helpcenter.redotpay.com/bn/articles/11960079-12-500-অ-যাকাউন-ট-খোলার-শর-তটি-কী.md) - [USDs কী?](https://helpcenter.redotpay.com/bn/articles/13868119-usds-কী.md) - [ডিপোজিট করার পর আমি কীভাবে আমার USD, GBP, বা EUR ব্যালেন্স ব্যবহার করতে পারি?](https://helpcenter.redotpay.com/bn/articles/11990973-ডিপোজিট-করার-পর-আমি-কীভাবে-আমার-usd-gbp-বা-eur-ব-যালেন-স-ব-যবহার-করতে-পারি.md) - [সফল জমার জন্য কী কী প্রয়োজন?](https://helpcenter.redotpay.com/bn/articles/11990976-সফল-জমার-জন-য-কী-কী-প-রয়োজন.md) - [কোন জমা পদ্ধতিগুলো সমর্থিত?](https://helpcenter.redotpay.com/bn/articles/11990987-কোন-জমা-পদ-ধতিগুলো-সমর-থিত.md) - [আমার জমা কখন পৌঁছাবে?](https://helpcenter.redotpay.com/bn/articles/11990990-আমার-জমা-কখন-পৌঁছাবে.md) - [ডিপোজিট ফি নীতিমালা কী?](https://helpcenter.redotpay.com/bn/articles/11990992-ডিপোজিট-ফি-নীতিমালা-কী.md) - [6. ডিপোজিট সীমা কী কী?](https://helpcenter.redotpay.com/bn/articles/11990994-6-ডিপোজিট-সীমা-কী-কী.md) - [ব্যক্তিগত ফান্ডিং অ্যাকাউন্ট খুলতে কি ফ্রি?](https://helpcenter.redotpay.com/bn/articles/11991596-ব-যক-তিগত-ফান-ডিং-অ-যাকাউন-ট-খুলতে-কি-ফ-রি.md) - [আমার ব্যক্তিগত ফান্ডিং অ্যাকাউন্টে জমা দিতে কি কোনো ফি আছে?](https://helpcenter.redotpay.com/bn/articles/11991601-আমার-ব-যক-তিগত-ফান-ডিং-অ-যাকাউন-টে-জমা-দিতে-কি-কোনো-ফি-আছে.md) - [রিফান্ড হ্যান্ডলিং ফি কী?](https://helpcenter.redotpay.com/bn/articles/11991607-রিফান-ড-হ-যান-ডলিং-ফি-কী.md) - [আমার রিফান্ড কখন পৌঁছাবে?](https://helpcenter.redotpay.com/bn/articles/11991608-আমার-রিফান-ড-কখন-পৌঁছাবে.md) - [আমি কি EUR বা GBP ব্যাংক অ্যাকাউন্টে উত্তোলন করতে পারি?](https://helpcenter.redotpay.com/bn/articles/11991671-আমি-কি-eur-বা-gbp-ব-যাংক-অ-যাকাউন-টে-উত-তোলন-করতে-পারি.md) - [আমার Personal Funding Account-এর সাথে কি স্বয়ংক্রিয়ভাবে একটি কার্ড পাব?](https://helpcenter.redotpay.com/bn/articles/11991675-আমার-personal-funding-account-এর-সাথে-কি-স-বয-ংক-রিয-ভাবে-একটি-কার-ড-পাব.md) - [১. আমি যদি আমার লগইন তথ্য ভুলে যাই, তাহলে কী করব?](https://helpcenter.redotpay.com/bn/articles/11991673-১-আমি-যদি-আমার-লগইন-তথ-য-ভুলে-যাই-তাহলে-কী-করব.md) ### উপহার - [RedotPay-এ কীভাবে একটি ক্রিপ্টো গিফট পাঠাবেন ও গ্রহণ করবেন](https://helpcenter.redotpay.com/bn/articles/10376575-redotpay-এ-কীভাবে-একটি-ক-রিপ-টো-গিফট-পাঠাবেন-ও-গ-রহণ-করবেন.md) ### নিরাপত্তা গাইড - [আমি কীভাবে আমার RedotPay অ্যাকাউন্ট সুরক্ষিত রাখব?](https://helpcenter.redotpay.com/bn/articles/10339300-আমি-কীভাবে-আমার-redotpay-অ-যাকাউন-ট-সুরক-ষিত-রাখব.md) - [আমি কীভাবে আমার RedotPay কার্ডের নিরাপত্তা সেটিংস পরিচালনা করব?](https://helpcenter.redotpay.com/bn/articles/10339299-আমি-কীভাবে-আমার-redotpay-কার-ডের-নিরাপত-তা-সেটিংস-পরিচালনা-করব.md) - [অ্যান্টি-ফিশিং কোড কীভাবে সেট আপ করবেন](https://helpcenter.redotpay.com/bn/articles/10339298-অ-যান-টি-ফিশিং-কোড-কীভাবে-সেট-আপ-করবেন.md) - [সাধারণ প্রতারণা এবং সেগুলো এড়ানোর উপায়](https://helpcenter.redotpay.com/bn/articles/10339302-সাধারণ-প-রতারণা-এবং-সেগুলো-এড-ানোর-উপায.md) - [ট্রান্সফার জালিয়াতি থেকে নিজেকে সুরক্ষিত রাখার টিপস](https://helpcenter.redotpay.com/bn/articles/11791057-ট-রান-সফার-জালিয-াতি-থেকে-নিজেকে-সুরক-ষিত-রাখার-টিপস.md) ### ক্রেডিট - [ক্রেডিট অ্যাকাউন্ট দৈনিক চেক-ইন ক্যাম্পেইন](https://helpcenter.redotpay.com/bn/articles/11568631-ক-রেডিট-অ-যাকাউন-ট-দৈনিক-চেক-ইন-ক-যাম-পেইন.md) - [ক্রেডিট অ্যাকাউন্ট ব্যবহারের নির্দেশিকা](https://helpcenter.redotpay.com/bn/articles/11093458-ক-রেডিট-অ-যাকাউন-ট-ব-যবহারের-নির-দেশিকা.md) - [ক্রেডিট অ্যাকাউন্ট ঝুঁকি সূচক](https://helpcenter.redotpay.com/bn/articles/11093491-ক-রেডিট-অ-যাকাউন-ট-ঝুঁকি-সূচক.md) - [আপনার ক্রেডিট ব্যালেন্স এবং সুদ বুঝে নিন](https://helpcenter.redotpay.com/bn/articles/11093493-আপনার-ক-রেডিট-ব-যালেন-স-এবং-সুদ-বুঝে-নিন.md) - [আমার ক্রেডিট অ্যাকাউন্টে কীভাবে Règlement করব?](https://helpcenter.redotpay.com/bn/articles/12048691-আমার-ক-রেডিট-অ-যাকাউন-টে-কীভাবে-reglement-করব.md) - [RedotPay Credit দিয়ে শুরু করা](https://helpcenter.redotpay.com/bn/articles/13224754-redotpay-credit-দিয-ে-শুরু-করা.md) - [আপনার ক্রেডিট সীমা বুঝুন](https://helpcenter.redotpay.com/bn/articles/13224793-আপনার-ক-রেডিট-সীমা-বুঝুন.md) - [আপনার ক্রেডিট ঝুঁকি পরিচালনা](https://helpcenter.redotpay.com/bn/articles/13224824-আপনার-ক-রেডিট-ঝুঁকি-পরিচালনা.md) - [কীভাবে দায়িত্বশীলভাবে ক্রেডিট ব্যবহার করবেন](https://helpcenter.redotpay.com/bn/articles/13224844-কীভাবে-দায-িত-বশীলভাবে-ক-রেডিট-ব-যবহার-করবেন.md) - [ক্রেডিট অ্যাকাউন্ট ব্যবহার করলে কেন ক্রেডিট ব্যালেন্স দেখা যায়](https://helpcenter.redotpay.com/bn/articles/14496602-ক-রেডিট-অ-যাকাউন-ট-ব-যবহার-করলে-কেন-ক-রেডিট-ব-যালেন-স-দেখা-যায.md) ### আন্তর্জাতিক স্থানান্তর - [কীভাবে ক্রিপ্টো পাঠিয়ে স্থানীয় মুদ্রা গ্রহণ করবেন](https://helpcenter.redotpay.com/bn/articles/11388117-কীভাবে-ক-রিপ-টো-পাঠিয়ে-স-থানীয়-মুদ-রা-গ-রহণ-করবেন.md) - [International Transfer সম্পর্কে সাধারণ প্রশ্ন](https://helpcenter.redotpay.com/bn/articles/11325255-international-transfer-সম-পর-কে-সাধারণ-প-রশ-ন.md) ### আয় - [RedotPay Earn দিয়ে শুরু করা](https://helpcenter.redotpay.com/bn/articles/11828476-redotpay-earn-দিয-ে-শুরু-করা.md) ### P2P মার্কেটপ্লেস - [RedotPay P2P কী?](https://helpcenter.redotpay.com/bn/articles/12041647-redotpay-p2p-কী.md) - [RedotPay P2P কীভাবে কাজ করে?](https://helpcenter.redotpay.com/bn/articles/12041650-redotpay-p2p-কীভাবে-কাজ-করে.md) - [RedotPay P2P ব্যবহারকারীদের কী সুরক্ষা প্রদান করে](https://helpcenter.redotpay.com/bn/articles/12041678-redotpay-p2p-ব-যবহারকারীদের-কী-সুরক-ষা-প-রদান-করে.md) - [RedotPay P2P-এ কীভাবে শুরু করব?](https://helpcenter.redotpay.com/bn/articles/12041688-redotpay-p2p-এ-কীভাবে-শুরু-করব.md) - [P2P কী?](https://helpcenter.redotpay.com/bn/articles/12041697-p2p-কী.md) - [RedotPay P2P-এ কারা ট্রেড করতে পারে?](https://helpcenter.redotpay.com/bn/articles/12041698-redotpay-p2p-এ-কারা-ট-রেড-করতে-পারে.md) - [মেকার কী?](https://helpcenter.redotpay.com/bn/articles/12041700-মেকার-কী.md) - [টেকার কী?](https://helpcenter.redotpay.com/bn/articles/12041702-টেকার-কী.md) - [একটি বিজ্ঞাপন কী?](https://helpcenter.redotpay.com/bn/articles/12041703-একটি-বিজ-ঞাপন-কী.md) - [আমি কীভাবে একটি বিজ্ঞাপন পোস্ট করব?](https://helpcenter.redotpay.com/bn/articles/12041704-আমি-কীভাবে-একটি-বিজ-ঞাপন-পোস-ট-করব.md) - [অর্ডার কী?](https://helpcenter.redotpay.com/bn/articles/12041745-অর-ডার-কী.md) - [আমাকে কেন একটি পেমেন্ট পদ্ধতি যোগ করতে হবে?](https://helpcenter.redotpay.com/bn/articles/12041752-আমাকে-কেন-একটি-পেমেন-ট-পদ-ধতি-যোগ-করতে-হবে.md) - [বিরোধ কী?](https://helpcenter.redotpay.com/bn/articles/12041757-বিরোধ-কী.md) - [আমি কীভাবে একটি বিরোধ বাতিল করব?](https://helpcenter.redotpay.com/bn/articles/12041758-আমি-কীভাবে-একটি-বিরোধ-বাতিল-করব.md) - [RedotPay P2P-এর মাধ্যমে কীভাবে স্টেবলকয়েন কিনবেন](https://helpcenter.redotpay.com/bn/articles/12041775-redotpay-p2p-এর-মাধ-যমে-কীভাবে-স-টেবলকয-েন-কিনবেন.md) - [RedotPay P2P-এর মাধ্যমে কীভাবে Stablecoin বিক্রি করবেন](https://helpcenter.redotpay.com/bn/articles/12041815-redotpay-p2p-এর-মাধ-যমে-কীভাবে-stablecoin-বিক-রি-করবেন.md) - [কীভাবে P2P বিজ্ঞাপনদাতা হবেন](https://helpcenter.redotpay.com/bn/articles/12041974-কীভাবে-p2p-বিজ-ঞাপনদাতা-হবেন.md) - [RedotPay P2P-এ বিজ্ঞাপন পোস্ট করার শর্তাবলি](https://helpcenter.redotpay.com/bn/articles/12041986-redotpay-p2p-এ-বিজ-ঞাপন-পোস-ট-করার-শর-তাবলি.md) - [RedotPay P2P-এ Recommended Ads কীভাবে কাজ করে](https://helpcenter.redotpay.com/bn/articles/15029113-redotpay-p2p-এ-recommended-ads-কীভাবে-কাজ-করে.md) - [RedotPay P2P-তে কীভাবে একটি বিজ্ঞাপন পোস্ট করব?](https://helpcenter.redotpay.com/bn/articles/12042015-redotpay-p2p-তে-কীভাবে-একটি-বিজ-ঞাপন-পোস-ট-করব.md) - [আমি কীভাবে একটি RedotPay P2P বিজ্ঞাপন শেয়ার করব?](https://helpcenter.redotpay.com/bn/articles/12042032-আমি-কীভাবে-একটি-redotpay-p2p-বিজ-ঞাপন-শেয-ার-করব.md) - [RedotPay P2P-এ প্রাইভেট বিজ্ঞাপন কীভাবে সেট আপ ও ব্যবহার করবেন](https://helpcenter.redotpay.com/bn/articles/13229866-redotpay-p2p-এ-প-রাইভেট-বিজ-ঞাপন-কীভাবে-সেট-আপ-ও-ব-যবহার-করবেন.md) - [RedotPay P2P-এ কীভাবে প্রতারণা এড়াবেন](https://helpcenter.redotpay.com/bn/articles/12042044-redotpay-p2p-এ-কীভাবে-প-রতারণা-এড-াবেন.md) - [RedotPay P2P-এ পেমেন্ট মেথড কীভাবে সেট আপ করবেন](https://helpcenter.redotpay.com/bn/articles/12042089-redotpay-p2p-এ-পেমেন-ট-মেথড-কীভাবে-সেট-আপ-করবেন.md) - [RedotPay P2P চ্যাট রুম গাইড](https://helpcenter.redotpay.com/bn/articles/12042103-redotpay-p2p-চ-যাট-রুম-গাইড.md) - [কীভাবে একটি RedotPay P2P অর্ডার বাতিল করবেন](https://helpcenter.redotpay.com/bn/articles/12350790-কীভাবে-একটি-redotpay-p2p-অর-ডার-বাতিল-করবেন.md) - [P2P অর্ডার সম্পন্নের হার নির্দেশিকা](https://helpcenter.redotpay.com/bn/articles/12320794-p2p-অর-ডার-সম-পন-নের-হার-নির-দেশিকা.md) - [RedotPay P2P ট্রেডিং আচরণবিধি](https://helpcenter.redotpay.com/bn/articles/13250558-redotpay-p2p-ট-রেডিং-আচরণবিধি.md) - [কোন কোন দেশ RedotPay P2P ব্যবহার করতে পারে?](https://helpcenter.redotpay.com/bn/articles/12042134-কোন-কোন-দেশ-redotpay-p2p-ব-যবহার-করতে-পারে.md) - [RedotPay P2P বিরোধ নির্দেশিকা](https://helpcenter.redotpay.com/bn/articles/12042111-redotpay-p2p-বিরোধ-নির-দেশিকা.md) - [RedotPay P2P বিরোধ নিষ্পত্তি নির্দেশিকা](https://helpcenter.redotpay.com/bn/articles/12042120-redotpay-p2p-বিরোধ-নিষ-পত-তি-নির-দেশিকা.md) - [কোন কোন দেশ RedotPay P2P ব্যবহার করতে পারে?](https://helpcenter.redotpay.com/bn/articles/12042138-কোন-কোন-দেশ-redotpay-p2p-ব-যবহার-করতে-পারে.md) ### ঘোষণাসমূহ - [$BNB এখন RedotPay-এ সমর্থিত!](https://helpcenter.redotpay.com/bn/articles/11926860-bnb-এখন-redotpay-এ-সমর-থিত.md) - [$XRP এখন RedotPay-এ লাইভ!](https://helpcenter.redotpay.com/bn/articles/11881432-xrp-এখন-redotpay-এ-লাইভ.md) - [$TON এখন RedotPay-এ লাইভ!](https://helpcenter.redotpay.com/bn/articles/11735951-ton-এখন-redotpay-এ-লাইভ.md) - [$TRX এখন RedotPay-এ লাইভ!](https://helpcenter.redotpay.com/bn/articles/11623363-trx-এখন-redotpay-এ-লাইভ.md) - [$S এখন RedotPay-এ লাইভ!](https://helpcenter.redotpay.com/bn/articles/11560185-s-এখন-redotpay-এ-লাইভ.md) - [$SOL এখন RedotPay-এ লাইভ!](https://helpcenter.redotpay.com/bn/articles/11532691-sol-এখন-redotpay-এ-লাইভ.md) - [Ethereum নেটওয়ার্ক \(ETH\) আপগ্রেড এবং হার্ড ফর্কের কারণে ডিপোজিট ও উইথড্রয়াল স্থগিতকরণ সংক্রান্ত ঘোষণা-2025-05-07](https://helpcenter.redotpay.com/bn/articles/11305579-ethereum-নেটওয-ার-ক-eth-আপগ-রেড-এবং-হার-ড-ফর-কের-কারণে-ডিপোজিট-ও-উইথড-রয-াল-স-থগিতকরণ-সংক-রান-ত-ঘোষণা-2025-05-07.md) - [মে মাসে তৃতীয়-পক্ষ ট্রান্সফার সাপোর্ট \(যেমন PayPal\) ও ফি ছাড়](https://helpcenter.redotpay.com/bn/articles/11331113-মে-মাসে-তৃতীয-পক-ষ-ট-রান-সফার-সাপোর-ট-যেমন-paypal-ও-ফি-ছাড.md) - [Solana Chain-এ RedotPay-এর অস্থায়ী রক্ষণাবেক্ষণ সংক্রান্ত ঘোষণা](https://helpcenter.redotpay.com/bn/articles/11065811-solana-chain-এ-redotpay-এর-অস-থায-ী-রক-ষণাবেক-ষণ-সংক-রান-ত-ঘোষণা.md) - [RedotPay মিনি অ্যাপ](https://helpcenter.redotpay.com/bn/articles/11723083-redotpay-মিনি-অ-যাপ.md) - [গুরুত্বপূর্ণ নোটিশ: সাময়িক পেমেন্ট সীমাবদ্ধতা](https://helpcenter.redotpay.com/bn/articles/14320393-গুরুত-বপূর-ণ-নোটিশ-সাময-িক-পেমেন-ট-সীমাবদ-ধতা.md) - [$RLUSD এখন RedotPay-এ লাইভ!](https://helpcenter.redotpay.com/bn/articles/15302279-rlusd-এখন-redotpay-এ-লাইভ.md) - [$BCH এখন RedotPay-এ লাইভ!](https://helpcenter.redotpay.com/bn/articles/15646549-bch-এখন-redotpay-এ-লাইভ.md) - [$LTC এখন RedotPay-এ লাইভ!](https://helpcenter.redotpay.com/bn/articles/15646560-ltc-এখন-redotpay-এ-লাইভ.md) - [ভিয়েতনামের মার্চেন্টদের জন্য QR পেমেন্ট সাময়িকভাবে বন্ধ রয়েছে](https://helpcenter.redotpay.com/bn/articles/16231397-ভিয-েতনামের-মার-চেন-টদের-জন-য-qr-পেমেন-ট-সাময-িকভাবে-বন-ধ-রয-েছে.md) ### ঋণ - [RedotPay ক্রিপ্টো ঋণ দিয়ে শুরু করুন](https://helpcenter.redotpay.com/bn/articles/12731355-redotpay-ক-রিপ-টো-ঋণ-দিয-ে-শুরু-করুন.md) ### স্ক্যান করে পেমেন্ট করুন - [তাৎক্ষণিক QR কোড পেমেন্ট শুরু করুন](https://helpcenter.redotpay.com/bn/articles/14133264-তাৎক-ষণিক-qr-কোড-পেমেন-ট-শুরু-করুন.md) ### RedotPay Pro - [RedotPay Pro দিয়ে শুরু করা](https://helpcenter.redotpay.com/bn/articles/14686020-redotpay-pro-দিয-ে-শুরু-করা.md) ### পয়েন্ট - [পয়েন্ট কীভাবে কাজ করে](https://helpcenter.redotpay.com/bn/articles/15478096-পয-েন-ট-কীভাবে-কাজ-করে.md) ### লাইফস্টাইল - [কোন ডিভাইসগুলো eSIM-এর সঙ্গে সামঞ্জস্যপূর্ণ?](https://helpcenter.redotpay.com/bn/articles/16009316-কোন-ডিভাইসগুলো-esim-এর-সঙ-গে-সামঞ-জস-যপূর-ণ.md) - [eSIM দিয়ে শুরু করা](https://helpcenter.redotpay.com/bn/articles/16106198-esim-দিয়ে-শুরু-করা.md) - [গিফট কার্ড কেনা ও ব্যবহার](https://helpcenter.redotpay.com/bn/articles/15799536-গিফট-কার-ড-কেনা-ও-ব-যবহার.md) ### ট্রেড - [RedotPay Trade-এর সাথে শুরু করুন \(বেটা টেস্টিং\)](https://helpcenter.redotpay.com/bn/articles/16815786-redotpay-trade-এর-সাথে-শুরু-করুন-বেটা-টেস-টিং.md) - [RedotPay Trade \(বেটা টেস্টিং\)-এ জমা, উত্তোলন এবং নিষ্পত্তি কীভাবে কাজ করে?](https://helpcenter.redotpay.com/bn/articles/16815818-redotpay-trade-বেটা-টেস-টিং-এ-জমা-উত-তোলন-এবং-নিষ-পত-তি-কীভাবে-কাজ-করে.md) - [RedotPay Trade \(বেটা টেস্টিং\)-এ ট্রেডিং ফি কীভাবে গণনা করা হয়?](https://helpcenter.redotpay.com/bn/articles/16816148-redotpay-trade-বেটা-টেস-টিং-এ-ট-রেডিং-ফি-কীভাবে-গণনা-করা-হয.md) - [RedotPay Trade \(Beta Testing\)-এ আমি কীভাবে একটি পজিশন খুলব?](https://helpcenter.redotpay.com/bn/articles/16816168-redotpay-trade-beta-testing-এ-আমি-কীভাবে-একটি-পজিশন-খুলব.md) - [RedotPay Trade \(Beta Testing\)-এ আমি কীভাবে পজিশন দেখব এবং বন্ধ করব?](https://helpcenter.redotpay.com/bn/articles/16816189-redotpay-trade-beta-testing-এ-আমি-কীভাবে-পজিশন-দেখব-এবং-বন-ধ-করব.md) - [মূল ট্রেডিং পরিভাষার ব্যাখ্যা](https://helpcenter.redotpay.com/bn/articles/16816206-মূল-ট-রেডিং-পরিভাষার-ব-যাখ-যা.md) - [RedotPay Trade \(বেটা টেস্টিং\)-এ অর্ডারের ধরনগুলো কীভাবে কাজ করে?](https://helpcenter.redotpay.com/bn/articles/16816225-redotpay-trade-বেটা-টেস-টিং-এ-অর-ডারের-ধরনগুলো-কীভাবে-কাজ-করে.md) - [RedotPay Trade \(Beta Testing\) কোথায় উপলব্ধ?](https://helpcenter.redotpay.com/bn/articles/16816231-redotpay-trade-beta-testing-কোথায-উপলব-ধ.md) ## English ### Creating Your Account - [RedotPay Services and Features](https://helpcenter.redotpay.com/en/articles/11070044-redotpay-services-and-features.md) - [How to Get a RedotPay Card](https://helpcenter.redotpay.com/en/articles/11008771-how-to-get-a-redotpay-card.md) - [Where Can I Use My RedotPay Card?](https://helpcenter.redotpay.com/en/articles/11027583-where-can-i-use-my-redotpay-card.md) - [Where Can I Download the RedotPay App?](https://helpcenter.redotpay.com/en/articles/10339260-where-can-i-download-the-redotpay-app.md) - [How Do I Create a RedotPay Account?](https://helpcenter.redotpay.com/en/articles/10521757-how-do-i-create-a-redotpay-account.md) - [How Do I Use My 5 USDs Sign-Up Reward?](https://helpcenter.redotpay.com/en/articles/10339297-how-do-i-use-my-5-usds-sign-up-reward.md) - [Identity Verification Requirements](https://helpcenter.redotpay.com/en/articles/10920717-identity-verification-requirements.md) - [How Do I Set Up Google Authenticator?](https://helpcenter.redotpay.com/en/articles/10339266-how-do-i-set-up-google-authenticator.md) - [How Do I Get Verification Codes Via WhatsApp?](https://helpcenter.redotpay.com/en/articles/10339257-how-do-i-get-verification-codes-via-whatsapp.md) - [How to Invite Friends and Earn Rewards](https://helpcenter.redotpay.com/en/articles/10339296-how-to-invite-friends-and-earn-rewards.md) - [Understanding Identity Verification](https://helpcenter.redotpay.com/en/articles/10339264-understanding-identity-verification.md) - [How to Verify Your Identity](https://helpcenter.redotpay.com/en/articles/10339261-how-to-verify-your-identity.md) - [Unsupported Countries/Regions](https://helpcenter.redotpay.com/en/articles/10339263-unsupported-countries-regions.md) - [How to Fix Identity Verification Issues](https://helpcenter.redotpay.com/en/articles/10339262-how-to-fix-identity-verification-issues.md) - [Location-Based Access Restrictions](https://helpcenter.redotpay.com/en/articles/14252906-location-based-access-restrictions.md) - [Why Do I See an "Email Already Exists" Error?](https://helpcenter.redotpay.com/en/articles/10521805-why-do-i-see-an-email-already-exists-error.md) - [How Do I Use a Referral Code?](https://helpcenter.redotpay.com/en/articles/10521800-how-do-i-use-a-referral-code.md) - [How Do I Find My RedotPay User ID \(UID\)?](https://helpcenter.redotpay.com/en/articles/10521793-how-do-i-find-my-redotpay-user-id-uid.md) - [How Do I Check the Email Address or Phone Number Linked to My Account?](https://helpcenter.redotpay.com/en/articles/10522007-how-do-i-check-the-email-address-or-phone-number-linked-to-my-account.md) - [Why Does My Email Show as @privaterelay.appleid.com?](https://helpcenter.redotpay.com/en/articles/10522039-why-does-my-email-show-as-privaterelay-appleid-com.md) - [How Do I Recover My Login Details?](https://helpcenter.redotpay.com/en/articles/10522040-how-do-i-recover-my-login-details.md) - [How Do I Change My Phone Number or Email?](https://helpcenter.redotpay.com/en/articles/10339255-how-do-i-change-my-phone-number-or-email.md) - [How Do I Reset or Change My Password?](https://helpcenter.redotpay.com/en/articles/10339254-how-do-i-reset-or-change-my-password.md) - [How Do I Receive My Phone Verification Code?](https://helpcenter.redotpay.com/en/articles/10339253-how-do-i-receive-my-phone-verification-code.md) - [I'm Not Receiving My Email Verification Code](https://helpcenter.redotpay.com/en/articles/10526065-i-m-not-receiving-my-email-verification-code.md) - [My Google Authenticator Code Isn't Working](https://helpcenter.redotpay.com/en/articles/10339265-my-google-authenticator-code-isn-t-working.md) - [What Should I Do If My Account Is Locked?](https://helpcenter.redotpay.com/en/articles/10521677-what-should-i-do-if-my-account-is-locked.md) - [How Do I Disable My RedotPay Account](https://helpcenter.redotpay.com/en/articles/10521686-how-do-i-disable-my-redotpay-account.md) - [How Do I Reactivate My Disabled Account?](https://helpcenter.redotpay.com/en/articles/10521703-how-do-i-reactivate-my-disabled-account.md) - [Why Do I See a "Phone Number Already Exists" Error?](https://helpcenter.redotpay.com/en/articles/10521712-why-do-i-see-a-phone-number-already-exists-error.md) - [How to Calibrate Your Phone's Time](https://helpcenter.redotpay.com/en/articles/10720319-how-to-calibrate-your-phone-s-time.md) - [How Do I Delete My Account?](https://helpcenter.redotpay.com/en/articles/10522092-how-do-i-delete-my-account.md) - [Can I Still Receive Refunds After Deleting My Account?](https://helpcenter.redotpay.com/en/articles/10522119-can-i-still-receive-refunds-after-deleting-my-account.md) - [How Long Does It Take to Delete My Account?](https://helpcenter.redotpay.com/en/articles/10522121-how-long-does-it-take-to-delete-my-account.md) - [Can I Create a New Account After Deleting Mine?](https://helpcenter.redotpay.com/en/articles/11307636-can-i-create-a-new-account-after-deleting-mine.md) - [How to Enable a Passkey](https://helpcenter.redotpay.com/en/articles/11008926-how-to-enable-a-passkey.md) - [How to Set Up a Passkey](https://helpcenter.redotpay.com/en/articles/10425552-how-to-set-up-a-passkey.md) - [How to Delete a Passkey](https://helpcenter.redotpay.com/en/articles/11009159-how-to-delete-a-passkey.md) ### Managing Your Card - [What's the Minimum Age to Apply for a Card?](https://helpcenter.redotpay.com/en/articles/10566202-what-s-the-minimum-age-to-apply-for-a-card.md) - [Are There Any Fees for Getting a Card?](https://helpcenter.redotpay.com/en/articles/10566200-are-there-any-fees-for-getting-a-card.md) - [Does the Card Issuance Fee Count as Balance I Can Spend?](https://helpcenter.redotpay.com/en/articles/10566201-does-the-card-issuance-fee-count-as-balance-i-can-spend.md) - [How Do I Get a Virtual Card?](https://helpcenter.redotpay.com/en/articles/10721182-how-do-i-get-a-virtual-card.md) - [How Do I Get a Physical Card?](https://helpcenter.redotpay.com/en/articles/10721338-how-do-i-get-a-physical-card.md) - [Can I Get a RedotPay Card if My Phone Number and ID Are From Different Countries?](https://helpcenter.redotpay.com/en/articles/10566196-can-i-get-a-redotpay-card-if-my-phone-number-and-id-are-from-different-countries.md) - [Can I Upgrade My Virtual Card to a Physical Card by Paying the Difference?](https://helpcenter.redotpay.com/en/articles/10566221-can-i-upgrade-my-virtual-card-to-a-physical-card-by-paying-the-difference.md) - [Can I Change the Name on My Card After It’s Issued?](https://helpcenter.redotpay.com/en/articles/10566213-can-i-change-the-name-on-my-card-after-it-s-issued.md) - [How Many RedotPay Cards Can I Have?](https://helpcenter.redotpay.com/en/articles/10566203-how-many-redotpay-cards-can-i-have.md) - [Can I Change My Card Currency After It’s Issued?](https://helpcenter.redotpay.com/en/articles/10566218-can-i-change-my-card-currency-after-it-s-issued.md) - [How Do I Activate My Physical Card?](https://helpcenter.redotpay.com/en/articles/10721424-how-do-i-activate-my-physical-card.md) - [RedotPay Card Limitations & Fees](https://helpcenter.redotpay.com/en/articles/10339271-redotpay-card-limitations-fees.md) - [Which Purchases Have a Transaction Fee?](https://helpcenter.redotpay.com/en/articles/10339275-which-purchases-have-a-transaction-fee.md) - [What Type of Card Is the RedotPay Card?](https://helpcenter.redotpay.com/en/articles/10566205-what-type-of-card-is-the-redotpay-card.md) - [How Do I Know if I Have a USD or HKD Card?](https://helpcenter.redotpay.com/en/articles/10566206-how-do-i-know-if-i-have-a-usd-or-hkd-card.md) - [What Is a CVV?](https://helpcenter.redotpay.com/en/articles/10566227-what-is-a-cvv.md) - [How Do I Use My RedotPay Card for Payments?](https://helpcenter.redotpay.com/en/articles/11027588-how-do-i-use-my-redotpay-card-for-payments.md) - [How Do I View My RedotPay Card Number and Details?](https://helpcenter.redotpay.com/en/articles/10566225-how-do-i-view-my-redotpay-card-number-and-details.md) - [Can I Set a PIN for My RedotPay Card?](https://helpcenter.redotpay.com/en/articles/10566228-can-i-set-a-pin-for-my-redotpay-card.md) - [Does My RedotPay Card Have a SWIFT Code?](https://helpcenter.redotpay.com/en/articles/10566229-does-my-redotpay-card-have-a-swift-code.md) - [How Do I Set Transaction Limits for My RedotPay Card?](https://helpcenter.redotpay.com/en/articles/10566231-how-do-i-set-transaction-limits-for-my-redotpay-card.md) - [Are There Any Fees if I Don't Use My RedotPay Card for a Month?](https://helpcenter.redotpay.com/en/articles/10566233-are-there-any-fees-if-i-don-t-use-my-redotpay-card-for-a-month.md) - [Why Is My RedotPay Card Temporarily Frozen?](https://helpcenter.redotpay.com/en/articles/12409970-why-is-my-redotpay-card-temporarily-frozen.md) - [Why Is My RedotPay Card Limit Lower After Updating My Security Settings?](https://helpcenter.redotpay.com/en/articles/12410097-why-is-my-redotpay-card-limit-lower-after-updating-my-security-settings.md) - [Why Won't a Merchant Accept My RedotPay Card?](https://helpcenter.redotpay.com/en/articles/12410141-why-won-t-a-merchant-accept-my-redotpay-card.md) - [Why Won't My RedotPay Card Work in Some Countries?](https://helpcenter.redotpay.com/en/articles/12410185-why-won-t-my-redotpay-card-work-in-some-countries.md) - [Why Was My Card Declined at a Store?](https://helpcenter.redotpay.com/en/articles/12410188-why-was-my-card-declined-at-a-store.md) - [How Do I Choose Which Currencies My RedotPay Card Can Use?](https://helpcenter.redotpay.com/en/articles/12410374-how-do-i-choose-which-currencies-my-redotpay-card-can-use.md) - [How Do I Manage My RedotPay Card's Payment Controls?](https://helpcenter.redotpay.com/en/articles/12410383-how-do-i-manage-my-redotpay-card-s-payment-controls.md) - [Can I Make Payments Before My RedotPay Physical Card Arrives?](https://helpcenter.redotpay.com/en/articles/10566159-can-i-make-payments-before-my-redotpay-physical-card-arrives.md) - [What Should I Do If I Forget My RedotPay Card PIN?](https://helpcenter.redotpay.com/en/articles/10566170-what-should-i-do-if-i-forget-my-redotpay-card-pin.md) - [Why Doesn’t My Balance Show at the ATM?](https://helpcenter.redotpay.com/en/articles/10566176-why-doesn-t-my-balance-show-at-the-atm.md) - [Can I Customize My Physical Card?](https://helpcenter.redotpay.com/en/articles/10566215-can-i-customize-my-physical-card.md) - [Why Hasn't My Physical Card Been Shipped Yet?](https://helpcenter.redotpay.com/en/articles/10566186-why-hasn-t-my-physical-card-been-shipped-yet.md) - [Can I Update the Shipping Address If My Physical Card Hasn’t Been Sent Yet?](https://helpcenter.redotpay.com/en/articles/10566187-can-i-update-the-shipping-address-if-my-physical-card-hasn-t-been-sent-yet.md) - [I Received a Notification About an Address Issue. What Should I Do?](https://helpcenter.redotpay.com/en/articles/10566188-i-received-a-notification-about-an-address-issue-what-should-i-do.md) - [My Card Package Was Returned. What Should I Do?](https://helpcenter.redotpay.com/en/articles/10566191-my-card-package-was-returned-what-should-i-do.md) - [How Long Does Card Delivery Take?](https://helpcenter.redotpay.com/en/articles/10566192-how-long-does-card-delivery-take.md) - [Card Issuance Restrictions](https://helpcenter.redotpay.com/en/articles/14254838-card-issuance-restrictions.md) - [Card Delivery Restrictions](https://helpcenter.redotpay.com/en/articles/14255319-card-delivery-restrictions.md) - [How to Replace Your Virtual Card](https://helpcenter.redotpay.com/en/articles/10339267-how-to-replace-your-virtual-card.md) - [Will I Get My Card Issuance Fee Back if I Delete My Card?](https://helpcenter.redotpay.com/en/articles/10566232-will-i-get-my-card-issuance-fee-back-if-i-delete-my-card.md) - [How Long Is My RedotPay Card Valid For?](https://helpcenter.redotpay.com/en/articles/10566219-how-long-is-my-redotpay-card-valid-for.md) - [How Do I Delete a RedotPay Card?](https://helpcenter.redotpay.com/en/articles/11098451-how-do-i-delete-a-redotpay-card.md) - [How to Link My Virtual RedotPay Card to Google Pay​](https://helpcenter.redotpay.com/en/articles/10339272-how-to-link-my-virtual-redotpay-card-to-google-pay.md) - [Why Won't My RedotPay Card Link to PayPal, Google Pay, or Other Apps?](https://helpcenter.redotpay.com/en/articles/10621389-why-won-t-my-redotpay-card-link-to-paypal-google-pay-or-other-apps.md) - [How to Use Your RedotPay Card with Apple Pay](https://helpcenter.redotpay.com/en/articles/13303117-how-to-use-your-redotpay-card-with-apple-pay.md) - [How to Add Your RedotPay Card to Apple Wallet](https://helpcenter.redotpay.com/en/articles/13303136-how-to-add-your-redotpay-card-to-apple-wallet.md) - [How to Upgrade and Link Your Card to Apple Pay](https://helpcenter.redotpay.com/en/articles/13303146-how-to-upgrade-and-link-your-card-to-apple-pay.md) - [How to Add Your RedotPay Card to Facebook](https://helpcenter.redotpay.com/en/articles/13405543-how-to-add-your-redotpay-card-to-facebook.md) - [How to Add Your RedotPay Card to TikTok Ads Manager](https://helpcenter.redotpay.com/en/articles/13405553-how-to-add-your-redotpay-card-to-tiktok-ads-manager.md) - [How to Add Your RedotPay Card to TikTok Shop](https://helpcenter.redotpay.com/en/articles/16033715-how-to-add-your-redotpay-card-to-tiktok-shop.md) - [How to Add Your RedotPay Card to AliExpress](https://helpcenter.redotpay.com/en/articles/13405572-how-to-add-your-redotpay-card-to-aliexpress.md) - [How to Add Your RedotPay Card to Amazon](https://helpcenter.redotpay.com/en/articles/13405581-how-to-add-your-redotpay-card-to-amazon.md) - [How to Add Your RedotPay Card to Uber](https://helpcenter.redotpay.com/en/articles/13405584-how-to-add-your-redotpay-card-to-uber.md) ### Managing Your Transactions - [What Does “Authorized” Mean on My Transaction?](https://helpcenter.redotpay.com/en/articles/11130212-what-does-authorized-mean-on-my-transaction.md) - [What Does “Cleared” Mean on My Transaction?](https://helpcenter.redotpay.com/en/articles/11130247-what-does-cleared-mean-on-my-transaction.md) - [What Does the “Reversal” Status Mean on My Transaction?](https://helpcenter.redotpay.com/en/articles/10757373-what-does-the-reversal-status-mean-on-my-transaction.md) - [How Do I Set My RedotPay Card Limit?](https://helpcenter.redotpay.com/en/articles/10339281-how-do-i-set-my-redotpay-card-limit.md) - [How Do I Change Which Currencies My RedotPay Card Can Use?](https://helpcenter.redotpay.com/en/articles/10587515-how-do-i-change-which-currencies-my-redotpay-card-can-use.md) - [How Do I Set My Payment Currency Order?](https://helpcenter.redotpay.com/en/articles/10587831-how-do-i-set-my-payment-currency-order.md) - [Can I Turn On 3DS for My Payments?](https://helpcenter.redotpay.com/en/articles/10589100-can-i-turn-on-3ds-for-my-payments.md) - [Can I Use My Virtual RedotPay Card Online Without a Wallet?](https://helpcenter.redotpay.com/en/articles/10589133-can-i-use-my-virtual-redotpay-card-online-without-a-wallet.md) - [How Do I Turn On Low Balance Alerts?](https://helpcenter.redotpay.com/en/articles/10835573-how-do-i-turn-on-low-balance-alerts.md) - [Why Am I Seeing Error Or‑hdt‑16 on Google Play?](https://helpcenter.redotpay.com/en/articles/10621397-why-am-i-seeing-error-or-hdt-16-on-google-play.md) - [What Should I Do If My Payment Fails on the Checkout Page?](https://helpcenter.redotpay.com/en/articles/10621406-what-should-i-do-if-my-payment-fails-on-the-checkout-page.md) - [Why Is My Payment Failing on AliExpress?](https://helpcenter.redotpay.com/en/articles/10621395-why-is-my-payment-failing-on-aliexpress.md) - [Why Was My RedotPay Card Declined When Buying Game Credits?](https://helpcenter.redotpay.com/en/articles/10621773-why-was-my-redotpay-card-declined-when-buying-game-credits.md) - [Why Was I Charged for a Declined Transaction?](https://helpcenter.redotpay.com/en/articles/10621399-why-was-i-charged-for-a-declined-transaction.md) - [Why Is My Settlement Amount Different From My Purchase Amount?](https://helpcenter.redotpay.com/en/articles/10621379-why-is-my-settlement-amount-different-from-my-purchase-amount.md) - [Does the RedotPay Card Support Cash Transfers?](https://helpcenter.redotpay.com/en/articles/10621387-does-the-redotpay-card-support-cash-transfers.md) - [How Is the Cryptocurrency Exchange Rate Determined?](https://helpcenter.redotpay.com/en/articles/10621392-how-is-the-cryptocurrency-exchange-rate-determined.md) - [I See a Charge I Don't Recognize. What Should I Do?](https://helpcenter.redotpay.com/en/articles/10621393-i-see-a-charge-i-don-t-recognize-what-should-i-do.md) - [Why Is the Charge on My Card Higher Than My Purchase Amount?](https://helpcenter.redotpay.com/en/articles/11307103-why-is-the-charge-on-my-card-higher-than-my-purchase-amount.md) - [I Requested a Refund. Why Hasn't It Been Credited Yet?](https://helpcenter.redotpay.com/en/articles/10621358-i-requested-a-refund-why-hasn-t-it-been-credited-yet.md) - [How Are Refunds Handled?](https://helpcenter.redotpay.com/en/articles/10621360-how-are-refunds-handled.md) - [Why Is My Refund Amount Less Than What I Paid?](https://helpcenter.redotpay.com/en/articles/10621366-why-is-my-refund-amount-less-than-what-i-paid.md) - [What Happens to My Refunds If I Delete My RedotPay Card?](https://helpcenter.redotpay.com/en/articles/10339279-what-happens-to-my-refunds-if-i-delete-my-redotpay-card.md) - [Can I Withdraw Cash from an ATM, and Are There Any Fees?](https://helpcenter.redotpay.com/en/articles/10622095-can-i-withdraw-cash-from-an-atm-and-are-there-any-fees.md) - [Why Does the ATM Show a Zero Balance When I Have Funds?](https://helpcenter.redotpay.com/en/articles/10622364-why-does-the-atm-show-a-zero-balance-when-i-have-funds.md) - [My ATM Withdrawal Failed but I Was Still Charged. What Should I Do?](https://helpcenter.redotpay.com/en/articles/10622333-my-atm-withdrawal-failed-but-i-was-still-charged-what-should-i-do.md) - [What Should I Do If an ATM Doesn’t Dispense Cash?](https://helpcenter.redotpay.com/en/articles/10622292-what-should-i-do-if-an-atm-doesn-t-dispense-cash.md) - [My RedotPay Card Got Stuck in an ATM. What Should I Do?](https://helpcenter.redotpay.com/en/articles/10339277-my-redotpay-card-got-stuck-in-an-atm-what-should-i-do.md) - [Do I Need to Convert Crypto to Cash Before Withdrawing From an ATM?](https://helpcenter.redotpay.com/en/articles/10758335-do-i-need-to-convert-crypto-to-cash-before-withdrawing-from-an-atm.md) - [How Do I Change My RedotPay Card's Billing Address?](https://helpcenter.redotpay.com/en/articles/10339278-how-do-i-change-my-redotpay-card-s-billing-address.md) - [How Do I View My Statements?](https://helpcenter.redotpay.com/en/articles/10622385-how-do-i-view-my-statements.md) - [Is There a Limit on Card Transfers to RedotPay?](https://helpcenter.redotpay.com/en/articles/10621403-is-there-a-limit-on-card-transfers-to-redotpay.md) - [How Do I Cancel a Subscription With a Merchant?](https://helpcenter.redotpay.com/en/articles/10622376-how-do-i-cancel-a-subscription-with-a-merchant.md) - [I See Charges I Didn't Make. What Should I Do?](https://helpcenter.redotpay.com/en/articles/10339273-i-see-charges-i-didn-t-make-what-should-i-do.md) - [What Should I Do if My RedotPay Card Is Charged Fraudulently?](https://helpcenter.redotpay.com/en/articles/10339274-what-should-i-do-if-my-redotpay-card-is-charged-fraudulently.md) - [How To Dispute a Card Transaction You Don't Recognize](https://helpcenter.redotpay.com/en/articles/10339276-how-to-dispute-a-card-transaction-you-don-t-recognize.md) - [What Steps Can I Take to Avoid Payment Rejections?](https://helpcenter.redotpay.com/en/articles/10834021-what-steps-can-i-take-to-avoid-payment-rejections.md) - [What Does “Declined” Mean on My Transaction?](https://helpcenter.redotpay.com/en/articles/11130237-what-does-declined-mean-on-my-transaction.md) - [Why Was My Contactless Payment Declined?](https://helpcenter.redotpay.com/en/articles/12410214-why-was-my-contactless-payment-declined.md) - [Why Was My Payment Declined With No Record in the App?](https://helpcenter.redotpay.com/en/articles/10654983-why-was-my-payment-declined-with-no-record-in-the-app.md) - [My Payment Failed on Another Website. What Should I Do?](https://helpcenter.redotpay.com/en/articles/10621509-my-payment-failed-on-another-website-what-should-i-do.md) ### Deposit and Withdrawals - [What Is Know Your Transaction \(KYT\)?](https://helpcenter.redotpay.com/en/articles/10339287-what-is-know-your-transaction-kyt.md) - [Supported Cryptocurrencies, Networks & Minimum Deposits](https://helpcenter.redotpay.com/en/articles/10693364-supported-cryptocurrencies-networks-minimum-deposits.md) - [Can I Add Local Currency to My RedotPay Account?](https://helpcenter.redotpay.com/en/articles/10693371-can-i-add-local-currency-to-my-redotpay-account.md) - [How Long Do Crypto Deposits Take to Arrive?](https://helpcenter.redotpay.com/en/articles/10693373-how-long-do-crypto-deposits-take-to-arrive.md) - [How Do I Deposit Crypto to My RedotPay Account?](https://helpcenter.redotpay.com/en/articles/10339284-how-do-i-deposit-crypto-to-my-redotpay-account.md) - [How Do I Check My Deposit Progress?](https://helpcenter.redotpay.com/en/articles/10339283-how-do-i-check-my-deposit-progress.md) - [Why Has My Crypto Deposit Not Arrived Yet?](https://helpcenter.redotpay.com/en/articles/10339282-why-has-my-crypto-deposit-not-arrived-yet.md) - [How Do I Buy Crypto With a Card on RedotPay?](https://helpcenter.redotpay.com/en/articles/10650778-how-do-i-buy-crypto-with-a-card-on-redotpay.md) - [What Happens If I Deposit the Wrong Crypto or Use the Wrong Network?](https://helpcenter.redotpay.com/en/articles/10339288-what-happens-if-i-deposit-the-wrong-crypto-or-use-the-wrong-network.md) - [How Long Does a Withdrawal Take?](https://helpcenter.redotpay.com/en/articles/10693378-how-long-does-a-withdrawal-take.md) - [Is There a Minimum Withdrawal Amount?](https://helpcenter.redotpay.com/en/articles/10693388-is-there-a-minimum-withdrawal-amount.md) - [Can I Withdraw USDs?](https://helpcenter.redotpay.com/en/articles/10693389-can-i-withdraw-usds.md) - [How Do I Withdraw Crypto From RedotPay to Another Wallet or Platform?](https://helpcenter.redotpay.com/en/articles/10339292-how-do-i-withdraw-crypto-from-redotpay-to-another-wallet-or-platform.md) - [How Do I Track My Withdrawal Status?](https://helpcenter.redotpay.com/en/articles/10339291-how-do-i-track-my-withdrawal-status.md) - [Why Hasn't My Withdrawal Arrived Yet?](https://helpcenter.redotpay.com/en/articles/10339290-why-hasn-t-my-withdrawal-arrived-yet.md) ### Send To RedotPay Account - [How to Make an Internal Transfer](https://helpcenter.redotpay.com/en/articles/10339293-how-to-make-an-internal-transfer.md) - [RedotPay Internal Transfer Rules](https://helpcenter.redotpay.com/en/articles/10339294-redotpay-internal-transfer-rules.md) ### Multi-Currency Wallet - [What is a Personal Funding Account?](https://helpcenter.redotpay.com/en/articles/11990936-what-is-a-personal-funding-account.md) - [How is the Personal Funding Account Different From a Bank Account?](https://helpcenter.redotpay.com/en/articles/11990938-how-is-the-personal-funding-account-different-from-a-bank-account.md) - [Are My Funds Safe in a Personal Funding Account?](https://helpcenter.redotpay.com/en/articles/11990941-are-my-funds-safe-in-a-personal-funding-account.md) - [What do I need to apply for a Personal Funding Account?](https://helpcenter.redotpay.com/en/articles/11990943-what-do-i-need-to-apply-for-a-personal-funding-account.md) - [What Information Do I Need to Open a Personal Funding Account?](https://helpcenter.redotpay.com/en/articles/11990953-what-information-do-i-need-to-open-a-personal-funding-account.md) - [Which Countries and Regions Can Open a Personal Funding Account](https://helpcenter.redotpay.com/en/articles/11990956-which-countries-and-regions-can-open-a-personal-funding-account.md) - [Which Currencies Can I Open an Account In?](https://helpcenter.redotpay.com/en/articles/11990957-which-currencies-can-i-open-an-account-in.md) - [Why Do I Need to Complete a Risk Assessment Questionnaire?](https://helpcenter.redotpay.com/en/articles/11990959-why-do-i-need-to-complete-a-risk-assessment-questionnaire.md) - [Why Might I Need to Submit Additional Documents?](https://helpcenter.redotpay.com/en/articles/11990962-why-might-i-need-to-submit-additional-documents.md) - [How Do I Open Accounts in More Than One Currency?](https://helpcenter.redotpay.com/en/articles/11990964-how-do-i-open-accounts-in-more-than-one-currency.md) - [What Details Will I Receive After Opening an Account?](https://helpcenter.redotpay.com/en/articles/11990965-what-details-will-i-receive-after-opening-an-account.md) - [Is There an Account Opening Fee?](https://helpcenter.redotpay.com/en/articles/11990966-is-there-an-account-opening-fee.md) - [How Do I Close My Personal Funding Account?](https://helpcenter.redotpay.com/en/articles/11990967-how-do-i-close-my-personal-funding-account.md) - [What is USDs?](https://helpcenter.redotpay.com/en/articles/13868119-what-is-usds.md) - [How Can I Use My USD, GBP, or EUR Balance After Depositing?](https://helpcenter.redotpay.com/en/articles/11990973-how-can-i-use-my-usd-gbp-or-eur-balance-after-depositing.md) - [What Are the Requirements for a Successful Deposit?](https://helpcenter.redotpay.com/en/articles/11990976-what-are-the-requirements-for-a-successful-deposit.md) - [What Deposit Methods Are Supported?](https://helpcenter.redotpay.com/en/articles/11990987-what-deposit-methods-are-supported.md) - [When Will My Deposit Arrive?](https://helpcenter.redotpay.com/en/articles/11990990-when-will-my-deposit-arrive.md) - [What's the Deposit Fee Policy?](https://helpcenter.redotpay.com/en/articles/11990992-what-s-the-deposit-fee-policy.md) - [Is It Free to Open a Personal Funding Account?](https://helpcenter.redotpay.com/en/articles/11991596-is-it-free-to-open-a-personal-funding-account.md) - [Are There Any Fees to Deposit into My Personal Funding Account?](https://helpcenter.redotpay.com/en/articles/11991601-are-there-any-fees-to-deposit-into-my-personal-funding-account.md) - [What Is the Refund Handling Fee?](https://helpcenter.redotpay.com/en/articles/11991607-what-is-the-refund-handling-fee.md) - [When Will My Refund Arrive?](https://helpcenter.redotpay.com/en/articles/11991608-when-will-my-refund-arrive.md) - [Can I Withdraw EUR or GBP to a Bank Account?](https://helpcenter.redotpay.com/en/articles/11991671-can-i-withdraw-eur-or-gbp-to-a-bank-account.md) - [Will I Automatically Get a Card with My Personal Funding Account?](https://helpcenter.redotpay.com/en/articles/11991675-will-i-automatically-get-a-card-with-my-personal-funding-account.md) - [1. What should I do if I forgot my login details?](https://helpcenter.redotpay.com/en/articles/11991673-1-what-should-i-do-if-i-forgot-my-login-details.md) ### Gift - [How to Send and Receive a Crypto Gift on RedotPay](https://helpcenter.redotpay.com/en/articles/10376575-how-to-send-and-receive-a-crypto-gift-on-redotpay.md) ### Safety Guide - [How Do I Secure My RedotPay Account?](https://helpcenter.redotpay.com/en/articles/10339300-how-do-i-secure-my-redotpay-account.md) - [How Do I Manage My RedotPay Card Security Settings?](https://helpcenter.redotpay.com/en/articles/10339299-how-do-i-manage-my-redotpay-card-security-settings.md) - [How to set up the Anti-Phishing Code](https://helpcenter.redotpay.com/en/articles/10339298-how-to-set-up-the-anti-phishing-code.md) - [How to Spot and Prevent Phishing Attacks](https://helpcenter.redotpay.com/en/articles/10339301-how-to-spot-and-prevent-phishing-attacks.md) - [Common Scams and How to Avoid Them](https://helpcenter.redotpay.com/en/articles/10339302-common-scams-and-how-to-avoid-them.md) - [How to Stay Safe From Phishing Emails and Scams](https://helpcenter.redotpay.com/en/articles/11791016-how-to-stay-safe-from-phishing-emails-and-scams.md) - [Common Crypto & Payment Scams](https://helpcenter.redotpay.com/en/articles/11791036-common-crypto-payment-scams.md) - [Tips to Protect Yourself from Transfer Scams](https://helpcenter.redotpay.com/en/articles/11791057-tips-to-protect-yourself-from-transfer-scams.md) - [How to Report a Scam or Phishing Attempt](https://helpcenter.redotpay.com/en/articles/11791074-how-to-report-a-scam-or-phishing-attempt.md) ### Credit - [Credit Account Daily Check-In Campaign](https://helpcenter.redotpay.com/en/articles/11568631-credit-account-daily-check-in-campaign.md) - [Guide to using the Credit Account](https://helpcenter.redotpay.com/en/articles/11093458-guide-to-using-the-credit-account.md) - [Credit Account Risk Index](https://helpcenter.redotpay.com/en/articles/11093491-credit-account-risk-index.md) - [Understanding Your Credit Balance and Interest](https://helpcenter.redotpay.com/en/articles/11093493-understanding-your-credit-balance-and-interest.md) - [How Do I Make a Repayment on My Credit Account?](https://helpcenter.redotpay.com/en/articles/12048691-how-do-i-make-a-repayment-on-my-credit-account.md) - [Getting Started with RedotPay Credit](https://helpcenter.redotpay.com/en/articles/13224754-getting-started-with-redotpay-credit.md) - [Understanding Your Credit Limit](https://helpcenter.redotpay.com/en/articles/13224793-understanding-your-credit-limit.md) - [Managing Your Credit Risk](https://helpcenter.redotpay.com/en/articles/13224824-managing-your-credit-risk.md) - [How to Use Credit Responsibly](https://helpcenter.redotpay.com/en/articles/13224844-how-to-use-credit-responsibly.md) - [Why Does Using the Credit Account Result in a Credit Balance](https://helpcenter.redotpay.com/en/articles/14496602-why-does-using-the-credit-account-result-in-a-credit-balance.md) ### International Transfer - [How to Send Crypto and Receive Local Currency](https://helpcenter.redotpay.com/en/articles/11388117-how-to-send-crypto-and-receive-local-currency.md) - [Common Questions About International Transfer](https://helpcenter.redotpay.com/en/articles/11325255-common-questions-about-international-transfer.md) ### Earn - [Getting Started with RedotPay Earn](https://helpcenter.redotpay.com/en/articles/11828476-getting-started-with-redotpay-earn.md) ### P2P Marketplace - [What is RedotPay P2P?](https://helpcenter.redotpay.com/en/articles/12041647-what-is-redotpay-p2p.md) - [How Does RedotPay P2P Work?](https://helpcenter.redotpay.com/en/articles/12041650-how-does-redotpay-p2p-work.md) - [What Protections Does RedotPay P2P Offer Users](https://helpcenter.redotpay.com/en/articles/12041678-what-protections-does-redotpay-p2p-offer-users.md) - [How Do I Get Started on RedotPay P2P?](https://helpcenter.redotpay.com/en/articles/12041688-how-do-i-get-started-on-redotpay-p2p.md) - [What is P2P?](https://helpcenter.redotpay.com/en/articles/12041697-what-is-p2p.md) - [Who Can Trade on RedotPay P2P?](https://helpcenter.redotpay.com/en/articles/12041698-who-can-trade-on-redotpay-p2p.md) - [What is a Maker?](https://helpcenter.redotpay.com/en/articles/12041700-what-is-a-maker.md) - [What is a Taker?](https://helpcenter.redotpay.com/en/articles/12041702-what-is-a-taker.md) - [What is an Ad?](https://helpcenter.redotpay.com/en/articles/12041703-what-is-an-ad.md) - [How Do I Post an Ad?](https://helpcenter.redotpay.com/en/articles/12041704-how-do-i-post-an-ad.md) - [What is an Order?](https://helpcenter.redotpay.com/en/articles/12041745-what-is-an-order.md) - [Why Do I Need to Add a Payment Method?](https://helpcenter.redotpay.com/en/articles/12041752-why-do-i-need-to-add-a-payment-method.md) - [What is a Dispute?](https://helpcenter.redotpay.com/en/articles/12041757-what-is-a-dispute.md) - [How Do I Cancel a Dispute?](https://helpcenter.redotpay.com/en/articles/12041758-how-do-i-cancel-a-dispute.md) - [How to Buy Stablecoins Via RedotPay P2P](https://helpcenter.redotpay.com/en/articles/12041775-how-to-buy-stablecoins-via-redotpay-p2p.md) - [How to Sell Stablecoins Via RedotPay P2P](https://helpcenter.redotpay.com/en/articles/12041815-how-to-sell-stablecoins-via-redotpay-p2p.md) - [How To Become a P2P Advertiser](https://helpcenter.redotpay.com/en/articles/12041974-how-to-become-a-p2p-advertiser.md) - [Requirements for Posting Ads on RedotPay P2P](https://helpcenter.redotpay.com/en/articles/12041986-requirements-for-posting-ads-on-redotpay-p2p.md) - [How Recommended Ads Work on RedotPay P2P](https://helpcenter.redotpay.com/en/articles/15029113-how-recommended-ads-work-on-redotpay-p2p.md) - [How Do I Post an Ad on RedotPay P2P?](https://helpcenter.redotpay.com/en/articles/12042015-how-do-i-post-an-ad-on-redotpay-p2p.md) - [How Do I Share a RedotPay P2P Ad?](https://helpcenter.redotpay.com/en/articles/12042032-how-do-i-share-a-redotpay-p2p-ad.md) - [How to Set Up and Use Private Ads on RedotPay P2P](https://helpcenter.redotpay.com/en/articles/13229866-how-to-set-up-and-use-private-ads-on-redotpay-p2p.md) - [How to Avoid Scams on RedotPay P2P](https://helpcenter.redotpay.com/en/articles/12042044-how-to-avoid-scams-on-redotpay-p2p.md) - [How to Set Up Payment Methods on RedotPay P2P](https://helpcenter.redotpay.com/en/articles/12042089-how-to-set-up-payment-methods-on-redotpay-p2p.md) - [RedotPay P2P Chat Room Guide](https://helpcenter.redotpay.com/en/articles/12042103-redotpay-p2p-chat-room-guide.md) - [How to Cancel a RedotPay P2P Order](https://helpcenter.redotpay.com/en/articles/12350790-how-to-cancel-a-redotpay-p2p-order.md) - [P2P Order Completion Rate Guidelines](https://helpcenter.redotpay.com/en/articles/12320794-p2p-order-completion-rate-guidelines.md) - [RedotPay P2P Trading Code of Conduct](https://helpcenter.redotpay.com/en/articles/13250558-redotpay-p2p-trading-code-of-conduct.md) - [Which Countries Can Use RedotPay P2P?](https://helpcenter.redotpay.com/en/articles/12042134-which-countries-can-use-redotpay-p2p.md) - [RedotPay P2P Dispute Guide](https://helpcenter.redotpay.com/en/articles/12042111-redotpay-p2p-dispute-guide.md) - [RedotPay P2P Dispute Handling Guidelines](https://helpcenter.redotpay.com/en/articles/12042120-redotpay-p2p-dispute-handling-guidelines.md) - [Which Countries Can Use RedotPay P2P?](https://helpcenter.redotpay.com/en/articles/12042138-which-countries-can-use-redotpay-p2p.md) ### Announcements - [$BNB is Now Supported on RedotPay!](https://helpcenter.redotpay.com/en/articles/11926860-bnb-is-now-supported-on-redotpay.md) - [$XRP is Now Live on RedotPay!](https://helpcenter.redotpay.com/en/articles/11881432-xrp-is-now-live-on-redotpay.md) - [$TRX is Now Live on RedotPay!](https://helpcenter.redotpay.com/en/articles/11623363-trx-is-now-live-on-redotpay.md) - [$S is Now Live on RedotPay!](https://helpcenter.redotpay.com/en/articles/11560185-s-is-now-live-on-redotpay.md) - [$SOL is Now Live on RedotPay!](https://helpcenter.redotpay.com/en/articles/11532691-sol-is-now-live-on-redotpay.md) - [Announcement Regarding the Suspension of Deposits and Withdrawals Due to Ethereum Network \(ETH\) Upgrade and Hard Fork-2025-05-07](https://helpcenter.redotpay.com/en/articles/11305579-announcement-regarding-the-suspension-of-deposits-and-withdrawals-due-to-ethereum-network-eth-upgrade-and-hard-fork-2025-05-07.md) - [Third-Party Transfer Support \(e.g. PayPal\) & Fee Discount in May](https://helpcenter.redotpay.com/en/articles/11331113-third-party-transfer-support-e-g-paypal-fee-discount-in-may.md) - [Announcement of Temporary Maintenance for RedotPay on the Solana Chain](https://helpcenter.redotpay.com/en/articles/11065811-announcement-of-temporary-maintenance-for-redotpay-on-the-solana-chain.md) - [RedotPay Mini App](https://helpcenter.redotpay.com/en/articles/11723083-redotpay-mini-app.md) - [$RLUSD is Now Live on RedotPay!](https://helpcenter.redotpay.com/en/articles/15302279-rlusd-is-now-live-on-redotpay.md) - [$BCH is Now Live on RedotPay!](https://helpcenter.redotpay.com/en/articles/15646549-bch-is-now-live-on-redotpay.md) - [$LTC is Now Live on RedotPay!](https://helpcenter.redotpay.com/en/articles/15646560-ltc-is-now-live-on-redotpay.md) ### Loan - [Getting Started with RedotPay Crypto Loans](https://helpcenter.redotpay.com/en/articles/12731355-getting-started-with-redotpay-crypto-loans.md) ### Scan to Pay - [Getting Started with Instant QR Payments](https://helpcenter.redotpay.com/en/articles/14133264-getting-started-with-instant-qr-payments.md) ### RedotPay Pro - [Getting Started with RedotPay Pro](https://helpcenter.redotpay.com/en/articles/14686020-getting-started-with-redotpay-pro.md) ### Points - [How Points Work](https://helpcenter.redotpay.com/en/articles/15478096-how-points-work.md) ### Lifestyle - [Which Devices Are Compatible with eSIM?](https://helpcenter.redotpay.com/en/articles/16009316-which-devices-are-compatible-with-esim.md) - [Getting Started with eSIM](https://helpcenter.redotpay.com/en/articles/16106198-getting-started-with-esim.md) - [Buying and Using Gift Cards](https://helpcenter.redotpay.com/en/articles/15799536-buying-and-using-gift-cards.md) - [Getting Started with Mobile Top-Up](https://helpcenter.redotpay.com/en/articles/14318665-getting-started-with-mobile-top-up.md) ### Trade - [Getting Started with RedotPay Trade \(Beta Testing\)](https://helpcenter.redotpay.com/en/articles/16815786-getting-started-with-redotpay-trade-beta-testing.md) - [How Do Deposits, Withdrawals, and Settlement Work on RedotPay Trade \(Beta Testing\)?](https://helpcenter.redotpay.com/en/articles/16815818-how-do-deposits-withdrawals-and-settlement-work-on-redotpay-trade-beta-testing.md) - [How Are Trading Fees Calculated on RedotPay Trade \(Beta Testing\)?](https://helpcenter.redotpay.com/en/articles/16816148-how-are-trading-fees-calculated-on-redotpay-trade-beta-testing.md) - [How Do I Open a Position on RedotPay Trade \(Beta Testing\)?](https://helpcenter.redotpay.com/en/articles/16816168-how-do-i-open-a-position-on-redotpay-trade-beta-testing.md) - [How Do I View and Close Positions on RedotPay Trade \(Beta Testing\)?](https://helpcenter.redotpay.com/en/articles/16816189-how-do-i-view-and-close-positions-on-redotpay-trade-beta-testing.md) - [Key Trading Terms Explained](https://helpcenter.redotpay.com/en/articles/16816206-key-trading-terms-explained.md) - [How Do Order Types Work on RedotPay Trade \(Beta Testing\)?](https://helpcenter.redotpay.com/en/articles/16816225-how-do-order-types-work-on-redotpay-trade-beta-testing.md) - [Where is RedotPay Trade \(Beta Testing\) Available?](https://helpcenter.redotpay.com/en/articles/16816231-where-is-redotpay-trade-beta-testing-available.md) ## Français ### Créer votre compte - [Services et fonctionnalités de RedotPay](https://helpcenter.redotpay.com/fr/articles/11070044-services-et-fonctionnalites-de-redotpay.md) - [Comment demander une carte crypto RedotPay ?](https://helpcenter.redotpay.com/fr/articles/11008771-comment-demander-une-carte-crypto-redotpay.md) - [Où puis-je utiliser ma carte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/11027583-ou-puis-je-utiliser-ma-carte-redotpay.md) - [Où puis-je télécharger l’app RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10339260-ou-puis-je-telecharger-l-app-redotpay.md) - [Comment créer un compte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10521757-comment-creer-un-compte-redotpay.md) - [Comment utiliser ma récompense d'inscription de 5 USDs ?](https://helpcenter.redotpay.com/fr/articles/10339297-comment-utiliser-ma-recompense-d-inscription-de-5-usds.md) - [Exigences de vérification d’identité](https://helpcenter.redotpay.com/fr/articles/10920717-exigences-de-verification-d-identite.md) - [Comment configurer Google Authenticator ?](https://helpcenter.redotpay.com/fr/articles/10339266-comment-configurer-google-authenticator.md) - [Comment recevoir des codes de vérification via WhatsApp ?](https://helpcenter.redotpay.com/fr/articles/10339257-comment-recevoir-des-codes-de-verification-via-whatsapp.md) - [Comment inviter des amis et gagner des récompenses](https://helpcenter.redotpay.com/fr/articles/10339296-comment-inviter-des-amis-et-gagner-des-recompenses.md) - [Comprendre la vérification d’identité](https://helpcenter.redotpay.com/fr/articles/10339264-comprendre-la-verification-d-identite.md) - [Comment compléter la vérification d’identité de mon compte](https://helpcenter.redotpay.com/fr/articles/10339261-comment-completer-la-verification-d-identite-de-mon-compte.md) - [Pays/Régions non pris en charge par RedotPay](https://helpcenter.redotpay.com/fr/articles/10339263-pays-regions-non-pris-en-charge-par-redotpay.md) - [Pourquoi ma vérification KYC a-t-elle échoué ?](https://helpcenter.redotpay.com/fr/articles/10339262-pourquoi-ma-verification-kyc-a-t-elle-echoue.md) - [Pourquoi est-ce que je vois l’erreur « Email Already Exists » ?](https://helpcenter.redotpay.com/fr/articles/10521805-pourquoi-est-ce-que-je-vois-l-erreur-email-already-exists.md) - [Comment utiliser un code de parrainage ?](https://helpcenter.redotpay.com/fr/articles/10521800-comment-utiliser-un-code-de-parrainage.md) - [Comment trouver mon identifiant utilisateur RedotPay \(UID\) ?](https://helpcenter.redotpay.com/fr/articles/10521793-comment-trouver-mon-identifiant-utilisateur-redotpay-uid.md) - [Comment vérifier le numéro de téléphone/adresse e-mail associé\(e\) à mon compte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10522007-comment-verifier-le-numero-de-telephone-adresse-e-mail-associe-e-a-mon-compte-redotpay.md) - [Pourquoi mon email s'affiche-t-il comme @privaterelay.appleid.com ?](https://helpcenter.redotpay.com/fr/articles/10522039-pourquoi-mon-email-s-affiche-t-il-comme-privaterelay-appleid-com.md) - [Comment récupérer mes identifiants de connexion ?](https://helpcenter.redotpay.com/fr/articles/10522040-comment-recuperer-mes-identifiants-de-connexion.md) - [Comment modifier mon numéro de téléphone ou mon e-mail ?](https://helpcenter.redotpay.com/fr/articles/10339255-comment-modifier-mon-numero-de-telephone-ou-mon-e-mail.md) - [Comment réinitialiser ou modifier mon mot de passe ?](https://helpcenter.redotpay.com/fr/articles/10339254-comment-reinitialiser-ou-modifier-mon-mot-de-passe.md) - [Je ne reçois pas mon code de vérification par SMS](https://helpcenter.redotpay.com/fr/articles/10339253-je-ne-recois-pas-mon-code-de-verification-par-sms.md) - [Je ne reçois pas mon code de vérification par email](https://helpcenter.redotpay.com/fr/articles/10526065-je-ne-recois-pas-mon-code-de-verification-par-email.md) - [Mon code Google Authenticator ne fonctionne pas](https://helpcenter.redotpay.com/fr/articles/10339265-mon-code-google-authenticator-ne-fonctionne-pas.md) - [Que dois-je faire si mon compte est verrouillé ?](https://helpcenter.redotpay.com/fr/articles/10521677-que-dois-je-faire-si-mon-compte-est-verrouille.md) - [Comment désactiver mon compte RedotPay](https://helpcenter.redotpay.com/fr/articles/10521686-comment-desactiver-mon-compte-redotpay.md) - [Comment réactiver mon compte désactivé ?](https://helpcenter.redotpay.com/fr/articles/10521703-comment-reactiver-mon-compte-desactive.md) - [Pourquoi est-ce que je vois l’erreur « Le numéro de téléphone existe déjà » ?](https://helpcenter.redotpay.com/fr/articles/10521712-pourquoi-est-ce-que-je-vois-l-erreur-le-numero-de-telephone-existe-deja.md) - [Comment calibrer l'heure de votre téléphone](https://helpcenter.redotpay.com/fr/articles/10720319-comment-calibrer-l-heure-de-votre-telephone.md) - [Comment supprimer mon compte ?](https://helpcenter.redotpay.com/fr/articles/10522092-comment-supprimer-mon-compte.md) - [Puis-je encore recevoir des remboursements après avoir supprimé mon compte ?](https://helpcenter.redotpay.com/fr/articles/10522119-puis-je-encore-recevoir-des-remboursements-apres-avoir-supprime-mon-compte.md) - [Combien de temps faut-il pour supprimer mon compte ?](https://helpcenter.redotpay.com/fr/articles/10522121-combien-de-temps-faut-il-pour-supprimer-mon-compte.md) - [Puis-je créer un nouveau compte après avoir supprimé le mien ?](https://helpcenter.redotpay.com/fr/articles/11307636-puis-je-creer-un-nouveau-compte-apres-avoir-supprime-le-mien.md) - [Comment activer une clé d’accès](https://helpcenter.redotpay.com/fr/articles/11008926-comment-activer-une-cle-d-acces.md) - [Comment configurer une clé d’accès](https://helpcenter.redotpay.com/fr/articles/10425552-comment-configurer-une-cle-d-acces.md) - [Comment supprimer une clé d’accès](https://helpcenter.redotpay.com/fr/articles/11009159-comment-supprimer-une-cle-d-acces.md) ### Gérer votre carte - [Puis-je obtenir une carte crypto RedotPay si j’ai 16 ans ?](https://helpcenter.redotpay.com/fr/articles/10566202-puis-je-obtenir-une-carte-crypto-redotpay-si-j-ai-16-ans.md) - [Y a-t-il des frais pour obtenir une carte ?](https://helpcenter.redotpay.com/fr/articles/10566200-y-a-t-il-des-frais-pour-obtenir-une-carte.md) - [Les frais d’émission de la carte comptent-ils dans le solde que je peux dépenser ?](https://helpcenter.redotpay.com/fr/articles/10566201-les-frais-d-emission-de-la-carte-comptent-ils-dans-le-solde-que-je-peux-depenser.md) - [Comment obtenir une carte virtuelle ?](https://helpcenter.redotpay.com/fr/articles/10721182-comment-obtenir-une-carte-virtuelle.md) - [Comment obtenir une carte physique ?](https://helpcenter.redotpay.com/fr/articles/10721338-comment-obtenir-une-carte-physique.md) - [Puis-je obtenir une carte RedotPay si mon numéro de téléphone et ma pièce d’identité proviennent de pays différents ?](https://helpcenter.redotpay.com/fr/articles/10566196-puis-je-obtenir-une-carte-redotpay-si-mon-numero-de-telephone-et-ma-piece-d-identite-proviennent-de-pays-differents.md) - [Puis-je passer de ma carte virtuelle à une carte physique en payant la différence ?](https://helpcenter.redotpay.com/fr/articles/10566221-puis-je-passer-de-ma-carte-virtuelle-a-une-carte-physique-en-payant-la-difference.md) - [Puis-je modifier le nom sur ma carte après son émission ?](https://helpcenter.redotpay.com/fr/articles/10566213-puis-je-modifier-le-nom-sur-ma-carte-apres-son-emission.md) - [Combien de cartes puis-je avoir sur mon compte ?](https://helpcenter.redotpay.com/fr/articles/10566203-combien-de-cartes-puis-je-avoir-sur-mon-compte.md) - [Puis-je changer la devise de ma carte après son émission ?](https://helpcenter.redotpay.com/fr/articles/10566218-puis-je-changer-la-devise-de-ma-carte-apres-son-emission.md) - [Comment activer ma carte physique ?](https://helpcenter.redotpay.com/fr/articles/10721424-comment-activer-ma-carte-physique.md) - [Limites et frais de la carte RedotPay](https://helpcenter.redotpay.com/fr/articles/10339271-limites-et-frais-de-la-carte-redotpay.md) - [Quels achats entraînent des frais de transaction ?](https://helpcenter.redotpay.com/fr/articles/10339275-quels-achats-entrainent-des-frais-de-transaction.md) - [Quel type de carte est la carte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10566205-quel-type-de-carte-est-la-carte-redotpay.md) - [Quelles sont les différences entre les cartes USD et HKD, et comment vérifier la devise par défaut de ma carte ?](https://helpcenter.redotpay.com/fr/articles/10566206-quelles-sont-les-differences-entre-les-cartes-usd-et-hkd-et-comment-verifier-la-devise-par-defaut-de-ma-carte.md) - [Qu’est-ce que le CVV ?](https://helpcenter.redotpay.com/fr/articles/10566227-qu-est-ce-que-le-cvv.md) - [Comment utiliser ma carte crypto RedotPay pour effectuer des transactions ?](https://helpcenter.redotpay.com/fr/articles/11027588-comment-utiliser-ma-carte-crypto-redotpay-pour-effectuer-des-transactions.md) - [Comment voir le numéro et les détails de ma carte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10566225-comment-voir-le-numero-et-les-details-de-ma-carte-redotpay.md) - [Puis-je définir un PIN pour ma carte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10566228-puis-je-definir-un-pin-pour-ma-carte-redotpay.md) - [Ma carte RedotPay a-t-elle un code SWIFT ?](https://helpcenter.redotpay.com/fr/articles/10566229-ma-carte-redotpay-a-t-elle-un-code-swift.md) - [Comment définir les limites de transaction de ma carte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10566231-comment-definir-les-limites-de-transaction-de-ma-carte-redotpay.md) - [Y a-t-il des frais si je n’utilise pas ma carte RedotPay pendant un mois ?](https://helpcenter.redotpay.com/fr/articles/10566233-y-a-t-il-des-frais-si-je-n-utilise-pas-ma-carte-redotpay-pendant-un-mois.md) - [Pourquoi ma carte RedotPay est-elle temporairement gelée ?](https://helpcenter.redotpay.com/fr/articles/12409970-pourquoi-ma-carte-redotpay-est-elle-temporairement-gelee.md) - [Pourquoi la limite de ma carte est-elle temporairement réduite pour des raisons de sécurité ?](https://helpcenter.redotpay.com/fr/articles/12410097-pourquoi-la-limite-de-ma-carte-est-elle-temporairement-reduite-pour-des-raisons-de-securite.md) - [Pourquoi ne puis-je pas utiliser ma carte chez un commerçant spécifique ?](https://helpcenter.redotpay.com/fr/articles/12410141-pourquoi-ne-puis-je-pas-utiliser-ma-carte-chez-un-commercant-specifique.md) - [Pourquoi ma carte RedotPay ne fonctionne-t-elle pas dans certains pays ?](https://helpcenter.redotpay.com/fr/articles/12410185-pourquoi-ma-carte-redotpay-ne-fonctionne-t-elle-pas-dans-certains-pays.md) - [Pourquoi ma carte a-t-elle été refusée en magasin ?](https://helpcenter.redotpay.com/fr/articles/12410188-pourquoi-ma-carte-a-t-elle-ete-refusee-en-magasin.md) - [Comment choisir les devises que ma carte RedotPay peut utiliser ?](https://helpcenter.redotpay.com/fr/articles/12410374-comment-choisir-les-devises-que-ma-carte-redotpay-peut-utiliser.md) - [Comment gérer les contrôles de paiement de ma carte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/12410383-comment-gerer-les-controles-de-paiement-de-ma-carte-redotpay.md) - [Ma carte physique est-elle utilisable pendant la production ?](https://helpcenter.redotpay.com/fr/articles/10566159-ma-carte-physique-est-elle-utilisable-pendant-la-production.md) - [Que faire si j’oublie le code PIN de ma carte physique ?](https://helpcenter.redotpay.com/fr/articles/10566170-que-faire-si-j-oublie-le-code-pin-de-ma-carte-physique.md) - [Pourquoi mon compte RedotPay affiche-t-il un solde nul au distributeur automatique alors que j’ai des fonds ?](https://helpcenter.redotpay.com/fr/articles/10566176-pourquoi-mon-compte-redotpay-affiche-t-il-un-solde-nul-au-distributeur-automatique-alors-que-j-ai-des-fonds.md) - [Quelles sont les couleurs disponibles pour les cartes physiques et puis-je les personnaliser ?](https://helpcenter.redotpay.com/fr/articles/10566215-quelles-sont-les-couleurs-disponibles-pour-les-cartes-physiques-et-puis-je-les-personnaliser.md) - [Pourquoi ma carte physique n’a-t-elle pas encore été expédiée ?](https://helpcenter.redotpay.com/fr/articles/10566186-pourquoi-ma-carte-physique-n-a-t-elle-pas-encore-ete-expediee.md) - [Puis-je modifier mon adresse de livraison si ma carte physique n’a pas encore été expédiée ?](https://helpcenter.redotpay.com/fr/articles/10566187-puis-je-modifier-mon-adresse-de-livraison-si-ma-carte-physique-n-a-pas-encore-ete-expediee.md) - [J’ai reçu une notification concernant un problème d’adresse. Que dois-je faire ?](https://helpcenter.redotpay.com/fr/articles/10566188-j-ai-recu-une-notification-concernant-un-probleme-d-adresse-que-dois-je-faire.md) - [Mon colis de carte a été retourné. Que dois-je faire ?](https://helpcenter.redotpay.com/fr/articles/10566191-mon-colis-de-carte-a-ete-retourne-que-dois-je-faire.md) - [Combien de temps prend la livraison de la carte ?](https://helpcenter.redotpay.com/fr/articles/10566192-combien-de-temps-prend-la-livraison-de-la-carte.md) - [Restrictions d'émission de carte](https://helpcenter.redotpay.com/fr/articles/14254838-restrictions-d-emission-de-carte.md) - [Restrictions de livraison de la carte](https://helpcenter.redotpay.com/fr/articles/14255319-restrictions-de-livraison-de-la-carte.md) - [Comment remplacer votre carte virtuelle](https://helpcenter.redotpay.com/fr/articles/10339267-comment-remplacer-votre-carte-virtuelle.md) - [Vais-je recevoir le remboursement des frais d’émission de la carte si je supprime ma carte ?](https://helpcenter.redotpay.com/fr/articles/10566232-vais-je-recevoir-le-remboursement-des-frais-d-emission-de-la-carte-si-je-supprime-ma-carte.md) - [Quelle est la durée de validité de ma carte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10566219-quelle-est-la-duree-de-validite-de-ma-carte-redotpay.md) - [Comment supprimer une carte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/11098451-comment-supprimer-une-carte-redotpay.md) - [Comment lier ma carte virtuelle RedotPay à Google Pay](https://helpcenter.redotpay.com/fr/articles/10339272-comment-lier-ma-carte-virtuelle-redotpay-a-google-pay.md) - [Pourquoi ma carte RedotPay ne peut-elle pas être liée à PayPal, Google Pay ou d’autres applications ?](https://helpcenter.redotpay.com/fr/articles/10621389-pourquoi-ma-carte-redotpay-ne-peut-elle-pas-etre-liee-a-paypal-google-pay-ou-d-autres-applications.md) - [Comment ajouter votre carte RedotPay à Apple Wallet](https://helpcenter.redotpay.com/fr/articles/13303136-comment-ajouter-votre-carte-redotpay-a-apple-wallet.md) - [Comment mettre à niveau et lier votre carte à Apple Pay](https://helpcenter.redotpay.com/fr/articles/13303146-comment-mettre-a-niveau-et-lier-votre-carte-a-apple-pay.md) - [Comment ajouter votre carte RedotPay à Facebook](https://helpcenter.redotpay.com/fr/articles/13405543-comment-ajouter-votre-carte-redotpay-a-facebook.md) - [Comment ajouter votre carte RedotPay au Gestionnaire de publicités TikTok](https://helpcenter.redotpay.com/fr/articles/13405553-comment-ajouter-votre-carte-redotpay-au-gestionnaire-de-publicites-tiktok.md) - [Comment ajouter votre carte RedotPay à TikTok Shop](https://helpcenter.redotpay.com/fr/articles/16033715-comment-ajouter-votre-carte-redotpay-a-tiktok-shop.md) - [Comment ajouter votre carte RedotPay à Amazon](https://helpcenter.redotpay.com/fr/articles/13405581-comment-ajouter-votre-carte-redotpay-a-amazon.md) - [Comment ajouter votre carte RedotPay à Uber](https://helpcenter.redotpay.com/fr/articles/13405584-comment-ajouter-votre-carte-redotpay-a-uber.md) ### Gérer vos transactions - [Que signifie « Autorisée » sur ma transaction ?](https://helpcenter.redotpay.com/fr/articles/11130212-que-signifie-autorisee-sur-ma-transaction.md) - [Que signifie « Validée » sur ma transaction ?](https://helpcenter.redotpay.com/fr/articles/11130247-que-signifie-validee-sur-ma-transaction.md) - [Que signifie le statut « Annulation » sur ma transaction ?](https://helpcenter.redotpay.com/fr/articles/10757373-que-signifie-le-statut-annulation-sur-ma-transaction.md) - [Comment définir la limite de ma carte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10339281-comment-definir-la-limite-de-ma-carte-redotpay.md) - [Comment modifier les devises que ma carte RedotPay peut utiliser ?](https://helpcenter.redotpay.com/fr/articles/10587515-comment-modifier-les-devises-que-ma-carte-redotpay-peut-utiliser.md) - [Comment définir l’ordre de priorité des devises de paiement ?](https://helpcenter.redotpay.com/fr/articles/10587831-comment-definir-l-ordre-de-priorite-des-devises-de-paiement.md) - [Puis-je activer 3DS pour mes paiements ?](https://helpcenter.redotpay.com/fr/articles/10589100-puis-je-activer-3ds-pour-mes-paiements.md) - [Puis-je faire des achats en ligne avec ma carte virtuelle sans lier de portefeuille ?](https://helpcenter.redotpay.com/fr/articles/10589133-puis-je-faire-des-achats-en-ligne-avec-ma-carte-virtuelle-sans-lier-de-portefeuille.md) - [Comment activer l’alerte de solde faible ?](https://helpcenter.redotpay.com/fr/articles/10835573-comment-activer-l-alerte-de-solde-faible.md) - [Pourquoi est-ce que je vois l’erreur Or‑hdt‑16 sur Google Play ?](https://helpcenter.redotpay.com/fr/articles/10621397-pourquoi-est-ce-que-je-vois-l-erreur-or-hdt-16-sur-google-play.md) - [Que faire si une erreur se produit sur la page de paiement RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10621406-que-faire-si-une-erreur-se-produit-sur-la-page-de-paiement-redotpay.md) - [Pourquoi est-ce que je reçois un message d’erreur lors d’un paiement sur AliExpress ?](https://helpcenter.redotpay.com/fr/articles/10621395-pourquoi-est-ce-que-je-recois-un-message-d-erreur-lors-d-un-paiement-sur-aliexpress.md) - [Pourquoi ma carte RedotPay a-t-elle été refusée lors de l’achat de crédits de jeu ?](https://helpcenter.redotpay.com/fr/articles/10621773-pourquoi-ma-carte-redotpay-a-t-elle-ete-refusee-lors-de-l-achat-de-credits-de-jeu.md) - [Pourquoi ai-je été facturé pour une transaction refusée ?](https://helpcenter.redotpay.com/fr/articles/10621399-pourquoi-ai-je-ete-facture-pour-une-transaction-refusee.md) - [Pourquoi mon montant de règlement est-il différent de mon montant d’achat ?](https://helpcenter.redotpay.com/fr/articles/10621379-pourquoi-mon-montant-de-reglement-est-il-different-de-mon-montant-d-achat.md) - [Où peut-on utiliser la carte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10621384-ou-peut-on-utiliser-la-carte-redotpay.md) - [La carte RedotPay prend-elle en charge les transferts d’argent ?](https://helpcenter.redotpay.com/fr/articles/10621387-la-carte-redotpay-prend-elle-en-charge-les-transferts-d-argent.md) - [Comment le taux de change des cryptomonnaies est-il déterminé ?](https://helpcenter.redotpay.com/fr/articles/10621392-comment-le-taux-de-change-des-cryptomonnaies-est-il-determine.md) - [Je vois un débit que je ne reconnais pas. Que dois-je faire ?](https://helpcenter.redotpay.com/fr/articles/10621393-je-vois-un-debit-que-je-ne-reconnais-pas-que-dois-je-faire.md) - [Pourquoi le montant débité sur ma carte est-il supérieur au montant de mon achat ?](https://helpcenter.redotpay.com/fr/articles/11307103-pourquoi-le-montant-debite-sur-ma-carte-est-il-superieur-au-montant-de-mon-achat.md) - [J’ai demandé un remboursement. Pourquoi n’a-t-il pas encore été crédité ?](https://helpcenter.redotpay.com/fr/articles/10621358-j-ai-demande-un-remboursement-pourquoi-n-a-t-il-pas-encore-ete-credite.md) - [Comment les remboursements sont-ils traités ?](https://helpcenter.redotpay.com/fr/articles/10621360-comment-les-remboursements-sont-ils-traites.md) - [Pourquoi le montant du remboursement est-il inférieur à ce que j’ai payé ?](https://helpcenter.redotpay.com/fr/articles/10621366-pourquoi-le-montant-du-remboursement-est-il-inferieur-a-ce-que-j-ai-paye.md) - [Que deviennent mes remboursements si je supprime ma carte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10339279-que-deviennent-mes-remboursements-si-je-supprime-ma-carte-redotpay.md) - [Puis-je retirer des espèces à un distributeur automatique, et y a-t-il des frais ?](https://helpcenter.redotpay.com/fr/articles/10622095-puis-je-retirer-des-especes-a-un-distributeur-automatique-et-y-a-t-il-des-frais.md) - [Pourquoi le distributeur affiche-t-il un solde nul alors que j’ai des fonds ?](https://helpcenter.redotpay.com/fr/articles/10622364-pourquoi-le-distributeur-affiche-t-il-un-solde-nul-alors-que-j-ai-des-fonds.md) - [Mon retrait au distributeur a échoué, mais j’ai quand même été débité. Que dois-je faire ?](https://helpcenter.redotpay.com/fr/articles/10622333-mon-retrait-au-distributeur-a-echoue-mais-j-ai-quand-meme-ete-debite-que-dois-je-faire.md) - [Que faire si un distributeur automatique ne délivre pas d’argent ?](https://helpcenter.redotpay.com/fr/articles/10622292-que-faire-si-un-distributeur-automatique-ne-delivre-pas-d-argent.md) - [Ma carte RedotPay est restée bloquée dans un distributeur automatique. Que dois-je faire ?](https://helpcenter.redotpay.com/fr/articles/10339277-ma-carte-redotpay-est-restee-bloquee-dans-un-distributeur-automatique-que-dois-je-faire.md) - [Dois-je convertir mes cryptos en espèces avant de retirer à un distributeur automatique ?](https://helpcenter.redotpay.com/fr/articles/10758335-dois-je-convertir-mes-cryptos-en-especes-avant-de-retirer-a-un-distributeur-automatique.md) - [Comment modifier l’adresse de facturation de ma carte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10339278-comment-modifier-l-adresse-de-facturation-de-ma-carte-redotpay.md) - [Comment consulter mes relevés ?](https://helpcenter.redotpay.com/fr/articles/10622385-comment-consulter-mes-releves.md) - [Comment annuler un abonnement auprès d’un marchand ?](https://helpcenter.redotpay.com/fr/articles/10622376-comment-annuler-un-abonnement-aupres-d-un-marchand.md) - [Je vois des frais que je n’ai pas effectués. Que dois-je faire ?](https://helpcenter.redotpay.com/fr/articles/10339273-je-vois-des-frais-que-je-n-ai-pas-effectues-que-dois-je-faire.md) - [Que dois-je faire si des frais frauduleux sont facturés sur ma carte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10339274-que-dois-je-faire-si-des-frais-frauduleux-sont-factures-sur-ma-carte-redotpay.md) - [Comment contester une transaction par carte que vous ne reconnaissez pas](https://helpcenter.redotpay.com/fr/articles/10339276-comment-contester-une-transaction-par-carte-que-vous-ne-reconnaissez-pas.md) - [Quelles mesures puis-je prendre pour éviter les refus de paiement ?](https://helpcenter.redotpay.com/fr/articles/10834021-quelles-mesures-puis-je-prendre-pour-eviter-les-refus-de-paiement.md) - [Que signifie « Declined » sur ma transaction ?](https://helpcenter.redotpay.com/fr/articles/11130237-que-signifie-declined-sur-ma-transaction.md) - [Pourquoi mon paiement sans contact a-t-il été refusé ?](https://helpcenter.redotpay.com/fr/articles/12410214-pourquoi-mon-paiement-sans-contact-a-t-il-ete-refuse.md) - [Pourquoi mon paiement a-t-il été refusé sans aucune trace dans l’app ?](https://helpcenter.redotpay.com/fr/articles/10654983-pourquoi-mon-paiement-a-t-il-ete-refuse-sans-aucune-trace-dans-l-app.md) - [Mon paiement a échoué sur un autre site web. Que dois-je faire ?](https://helpcenter.redotpay.com/fr/articles/10621509-mon-paiement-a-echoue-sur-un-autre-site-web-que-dois-je-faire.md) ### Dépôts et retraits - [Qu’est-ce que la connaissance des transactions \(KYT\) ?](https://helpcenter.redotpay.com/fr/articles/10339287-qu-est-ce-que-la-connaissance-des-transactions-kyt.md) - [Cryptomonnaies, réseaux et dépôts minimums pris en charge](https://helpcenter.redotpay.com/fr/articles/10693364-cryptomonnaies-reseaux-et-depots-minimums-pris-en-charge.md) - [Combien de temps faut-il pour qu’un dépôt crypto arrive ?](https://helpcenter.redotpay.com/fr/articles/10693373-combien-de-temps-faut-il-pour-qu-un-depot-crypto-arrive.md) - [Comment déposer des cryptos sur mon compte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10339284-comment-deposer-des-cryptos-sur-mon-compte-redotpay.md) - [Comment vérifier la progression de mon dépôt ?](https://helpcenter.redotpay.com/fr/articles/10339283-comment-verifier-la-progression-de-mon-depot.md) - [Pourquoi mon dépôt de crypto n’est-il pas encore arrivé ?](https://helpcenter.redotpay.com/fr/articles/10339282-pourquoi-mon-depot-de-crypto-n-est-il-pas-encore-arrive.md) - [Que se passe-t-il si je dépose la mauvaise crypto ou utilise le mauvais réseau ?](https://helpcenter.redotpay.com/fr/articles/10339288-que-se-passe-t-il-si-je-depose-la-mauvaise-crypto-ou-utilise-le-mauvais-reseau.md) - [Combien de temps prend un retrait ?](https://helpcenter.redotpay.com/fr/articles/10693378-combien-de-temps-prend-un-retrait.md) - [Y a-t-il un montant minimum de retrait ?](https://helpcenter.redotpay.com/fr/articles/10693388-y-a-t-il-un-montant-minimum-de-retrait.md) - [Puis-je retirer des USDs ?](https://helpcenter.redotpay.com/fr/articles/10693389-puis-je-retirer-des-usds.md) - [Comment retirer des cryptos de RedotPay vers un autre portefeuille ou une autre plateforme ?](https://helpcenter.redotpay.com/fr/articles/10339292-comment-retirer-des-cryptos-de-redotpay-vers-un-autre-portefeuille-ou-une-autre-plateforme.md) - [Comment suivre le statut de mon retrait ?](https://helpcenter.redotpay.com/fr/articles/10339291-comment-suivre-le-statut-de-mon-retrait.md) - [Pourquoi mon retrait n’est-il pas encore arrivé ?](https://helpcenter.redotpay.com/fr/articles/10339290-pourquoi-mon-retrait-n-est-il-pas-encore-arrive.md) ### Envoyer à un compte RedotPay - [Comment effectuer un transfert interne ?](https://helpcenter.redotpay.com/fr/articles/10339293-comment-effectuer-un-transfert-interne.md) - [](https://helpcenter.redotpay.com/fr/articles/10339294.md) ### Portefeuille multi-devises - [1. What is a Currency Account?](https://helpcenter.redotpay.com/fr/articles/11990936-1-what-is-a-currency-account.md) - [2. What is the difference between a currency account and a regular bank account?](https://helpcenter.redotpay.com/fr/articles/11990938-2-what-is-the-difference-between-a-currency-account-and-a-regular-bank-account.md) - [3. Are my funds safe in a Currency Account?](https://helpcenter.redotpay.com/fr/articles/11990941-3-are-my-funds-safe-in-a-currency-account.md) - [4. What do I need to apply for a Currency Account?](https://helpcenter.redotpay.com/fr/articles/11990943-4-what-do-i-need-to-apply-for-a-currency-account.md) - [5. What information is required to open a Currency Account?](https://helpcenter.redotpay.com/fr/articles/11990953-5-what-information-is-required-to-open-a-currency-account.md) - [6. Which countries/regions can open a Currency Account?](https://helpcenter.redotpay.com/fr/articles/11990956-6-which-countries-regions-can-open-a-currency-account.md) - [7. Which currencies are compatible with the Currency Account?](https://helpcenter.redotpay.com/fr/articles/11990957-7-which-currencies-are-compatible-with-the-currency-account.md) - [8. Why is a risk assessment questionnaire required?](https://helpcenter.redotpay.com/fr/articles/11990959-8-why-is-a-risk-assessment-questionnaire-required.md) - [9. Why might I need to submit additional documents to open an account?](https://helpcenter.redotpay.com/fr/articles/11990962-9-why-might-i-need-to-submit-additional-documents-to-open-an-account.md) - [10. How do I apply for a Currency Account supporting multiple currencies?](https://helpcenter.redotpay.com/fr/articles/11990964-10-how-do-i-apply-for-a-currency-account-supporting-multiple-currencies.md) - [11. What information will I receive after opening an account?](https://helpcenter.redotpay.com/fr/articles/11990965-11-what-information-will-i-receive-after-opening-an-account.md) - [12. What is the $100 account opening requirement?](https://helpcenter.redotpay.com/fr/articles/11990966-12-what-is-the-100-account-opening-requirement.md) - [13. How do I close my Currency Account?](https://helpcenter.redotpay.com/fr/articles/11990967-13-how-do-i-close-my-currency-account.md) - [1. How can I use my EUR and GBP balance after topping up?](https://helpcenter.redotpay.com/fr/articles/11990973-1-how-can-i-use-my-eur-and-gbp-balance-after-topping-up.md) - [2. What are the requirements for a successful deposit?](https://helpcenter.redotpay.com/fr/articles/11990976-2-what-are-the-requirements-for-a-successful-deposit.md) - [3. What deposit methods are supported?](https://helpcenter.redotpay.com/fr/articles/11990987-3-what-deposit-methods-are-supported.md) - [4. When will the deposit arrive?](https://helpcenter.redotpay.com/fr/articles/11990990-4-when-will-the-deposit-arrive.md) - [5. What is the deposit fee policy?](https://helpcenter.redotpay.com/fr/articles/11990992-5-what-is-the-deposit-fee-policy.md) - [2. Are there any fees for depositing EUR/GBP into my currency account?](https://helpcenter.redotpay.com/fr/articles/11991601-2-are-there-any-fees-for-depositing-eur-gbp-into-my-currency-account.md) - [1. What is the handling fee policy?](https://helpcenter.redotpay.com/fr/articles/11991607-1-what-is-the-handling-fee-policy.md) - [2. When will my deposit refund arrive?](https://helpcenter.redotpay.com/fr/articles/11991608-2-when-will-my-deposit-refund-arrive.md) - [1. Can I withdraw EUR/GBP from my currency account to a bank account?](https://helpcenter.redotpay.com/fr/articles/11991671-1-can-i-withdraw-eur-gbp-from-my-currency-account-to-a-bank-account.md) - [2. Will I receive a physical card after opening a currency account?](https://helpcenter.redotpay.com/fr/articles/11991675-2-will-i-receive-a-physical-card-after-opening-a-currency-account.md) - [1. What should I do if I forgot my login details?](https://helpcenter.redotpay.com/fr/articles/11991673-1-what-should-i-do-if-i-forgot-my-login-details.md) ### Cadeau - [Comment envoyer et recevoir un cadeau en crypto sur RedotPay](https://helpcenter.redotpay.com/fr/articles/10376575-comment-envoyer-et-recevoir-un-cadeau-en-crypto-sur-redotpay.md) ### Guide de sécurité - [Comment sécuriser mon compte RedotPay ?](https://helpcenter.redotpay.com/fr/articles/10339300-comment-securiser-mon-compte-redotpay.md) - [Comment configurer le code anti-hameçonnage](https://helpcenter.redotpay.com/fr/articles/10339298-comment-configurer-le-code-anti-hameconnage.md) ### Crédit - [Campagne d’enregistrement quotidien du compte de crédit](https://helpcenter.redotpay.com/fr/articles/11568631-campagne-d-enregistrement-quotidien-du-compte-de-credit.md) - [Guide d’utilisation du compte de crédit](https://helpcenter.redotpay.com/fr/articles/11093458-guide-d-utilisation-du-compte-de-credit.md) - [Indice de risque du compte de crédit](https://helpcenter.redotpay.com/fr/articles/11093491-indice-de-risque-du-compte-de-credit.md) - [Comprendre votre solde de crédit et vos intérêts](https://helpcenter.redotpay.com/fr/articles/11093493-comprendre-votre-solde-de-credit-et-vos-interets.md) - [Comment effectuer un règlement sur mon compte de crédit ?](https://helpcenter.redotpay.com/fr/articles/12048691-comment-effectuer-un-reglement-sur-mon-compte-de-credit.md) - [Démarrer avec RedotPay Credit](https://helpcenter.redotpay.com/fr/articles/13224754-demarrer-avec-redotpay-credit.md) - [Comprendre votre limite de crédit](https://helpcenter.redotpay.com/fr/articles/13224793-comprendre-votre-limite-de-credit.md) - [Gérer votre risque de crédit](https://helpcenter.redotpay.com/fr/articles/13224824-gerer-votre-risque-de-credit.md) - [Comment utiliser le crédit de manière responsable](https://helpcenter.redotpay.com/fr/articles/13224844-comment-utiliser-le-credit-de-maniere-responsable.md) - [Pourquoi l’utilisation du compte de crédit entraîne-t-elle un solde créditeur ?](https://helpcenter.redotpay.com/fr/articles/14496602-pourquoi-l-utilisation-du-compte-de-credit-entraine-t-elle-un-solde-crediteur.md) ### Gagner - [Commencer avec RedotPay Gagnez](https://helpcenter.redotpay.com/fr/articles/11828476-commencer-avec-redotpay-gagnez.md) ### Marché P2P - [Qu'est-ce que le P2P de RedotPay ?](https://helpcenter.redotpay.com/fr/articles/12041647-qu-est-ce-que-le-p2p-de-redotpay.md) - [Comment fonctionne le P2P de RedotPay ?](https://helpcenter.redotpay.com/fr/articles/12041650-comment-fonctionne-le-p2p-de-redotpay.md) - [Quelles protections RedotPay P2P offre-t-il aux utilisateurs ?](https://helpcenter.redotpay.com/fr/articles/12041678-quelles-protections-redotpay-p2p-offre-t-il-aux-utilisateurs.md) - [Comment démarrer sur le marché P2P de RedotPay ?](https://helpcenter.redotpay.com/fr/articles/12041688-comment-demarrer-sur-le-marche-p2p-de-redotpay.md) - [](https://helpcenter.redotpay.com/fr/articles/12041697.md) - [Qui peut trader sur le marché P2P de RedotPay ?](https://helpcenter.redotpay.com/fr/articles/12041698-qui-peut-trader-sur-le-marche-p2p-de-redotpay.md) - [Qu’est-ce qu’un maker ?](https://helpcenter.redotpay.com/fr/articles/12041700-qu-est-ce-qu-un-maker.md) - [Qu’est-ce qu’un preneur ?](https://helpcenter.redotpay.com/fr/articles/12041702-qu-est-ce-qu-un-preneur.md) - [Qu’est-ce qu’une annonce ?](https://helpcenter.redotpay.com/fr/articles/12041703-qu-est-ce-qu-une-annonce.md) - [Comment publier une annonce ?](https://helpcenter.redotpay.com/fr/articles/12041704-comment-publier-une-annonce.md) - [Qu’est-ce qu’un ordre ?](https://helpcenter.redotpay.com/fr/articles/12041745-qu-est-ce-qu-un-ordre.md) - [Pourquoi dois-je ajouter un moyen de paiement ?](https://helpcenter.redotpay.com/fr/articles/12041752-pourquoi-dois-je-ajouter-un-moyen-de-paiement.md) - [Qu’est-ce qu’un litige ?](https://helpcenter.redotpay.com/fr/articles/12041757-qu-est-ce-qu-un-litige.md) - [Comment annuler un litige ?](https://helpcenter.redotpay.com/fr/articles/12041758-comment-annuler-un-litige.md) - [Comment acheter des stablecoins via le P2P de RedotPay](https://helpcenter.redotpay.com/fr/articles/12041775-comment-acheter-des-stablecoins-via-le-p2p-de-redotpay.md) - [Comment vendre des stablecoins via le P2P de RedotPay](https://helpcenter.redotpay.com/fr/articles/12041815-comment-vendre-des-stablecoins-via-le-p2p-de-redotpay.md) - [Comment devenir annonceur sur le marché P2P](https://helpcenter.redotpay.com/fr/articles/12041974-comment-devenir-annonceur-sur-le-marche-p2p.md) - [Conditions requises pour publier des annonces sur le marché P2P de RedotPay](https://helpcenter.redotpay.com/fr/articles/12041986-conditions-requises-pour-publier-des-annonces-sur-le-marche-p2p-de-redotpay.md) - [Comment fonctionnent les annonces recommandées sur le P2P de RedotPay](https://helpcenter.redotpay.com/fr/articles/15029113-comment-fonctionnent-les-annonces-recommandees-sur-le-p2p-de-redotpay.md) - [Comment publier une annonce sur le marché P2P de RedotPay ?](https://helpcenter.redotpay.com/fr/articles/12042015-comment-publier-une-annonce-sur-le-marche-p2p-de-redotpay.md) - [Comment configurer et utiliser des annonces privées sur le P2P de RedotPay](https://helpcenter.redotpay.com/fr/articles/13229866-comment-configurer-et-utiliser-des-annonces-privees-sur-le-p2p-de-redotpay.md) - [Comment éviter les arnaques sur le marché P2P de RedotPay](https://helpcenter.redotpay.com/fr/articles/12042044-comment-eviter-les-arnaques-sur-le-marche-p2p-de-redotpay.md) - [Comment configurer les moyens de paiement sur le marché P2P de RedotPay](https://helpcenter.redotpay.com/fr/articles/12042089-comment-configurer-les-moyens-de-paiement-sur-le-marche-p2p-de-redotpay.md) - [Guide du salon de discussion P2P de RedotPay](https://helpcenter.redotpay.com/fr/articles/12042103-guide-du-salon-de-discussion-p2p-de-redotpay.md) - [Comment annuler un ordre P2P RedotPay](https://helpcenter.redotpay.com/fr/articles/12350790-comment-annuler-un-ordre-p2p-redotpay.md) - [Directives sur le taux d’achèvement des ordres P2P](https://helpcenter.redotpay.com/fr/articles/12320794-directives-sur-le-taux-d-achevement-des-ordres-p2p.md) - [Code de conduite du trading P2P de RedotPay](https://helpcenter.redotpay.com/fr/articles/13250558-code-de-conduite-du-trading-p2p-de-redotpay.md) - [Quels pays peuvent utiliser le marché P2P de RedotPay ?](https://helpcenter.redotpay.com/fr/articles/12042134-quels-pays-peuvent-utiliser-le-marche-p2p-de-redotpay.md) - [Guide des litiges P2P RedotPay](https://helpcenter.redotpay.com/fr/articles/12042111-guide-des-litiges-p2p-redotpay.md) - [Directives de traitement des litiges P2P de RedotPay](https://helpcenter.redotpay.com/fr/articles/12042120-directives-de-traitement-des-litiges-p2p-de-redotpay.md) - [Quels pays peuvent utiliser le marché P2P de RedotPay ?](https://helpcenter.redotpay.com/fr/articles/12042138-quels-pays-peuvent-utiliser-le-marche-p2p-de-redotpay.md) ### Prêt - [Premiers pas avec les prêts crypto RedotPay](https://helpcenter.redotpay.com/fr/articles/12731355-premiers-pas-avec-les-prets-crypto-redotpay.md) ### Scannez pour payer - [Commencer avec les paiements instantanés par QR code](https://helpcenter.redotpay.com/fr/articles/14133264-commencer-avec-les-paiements-instantanes-par-qr-code.md) ### RedotPay Pro - [Démarrer avec RedotPay Pro](https://helpcenter.redotpay.com/fr/articles/14686020-demarrer-avec-redotpay-pro.md) ### Points - [Fonctionnement des points](https://helpcenter.redotpay.com/fr/articles/15478096-fonctionnement-des-points.md) ### Style de vie - [Quels appareils sont compatibles avec l'eSIM ?](https://helpcenter.redotpay.com/fr/articles/16009316-quels-appareils-sont-compatibles-avec-l-esim.md) - [Premiers pas avec l’eSIM](https://helpcenter.redotpay.com/fr/articles/16106198-premiers-pas-avec-l-esim.md) - [Acheter et utiliser des cartes-cadeaux](https://helpcenter.redotpay.com/fr/articles/15799536-acheter-et-utiliser-des-cartes-cadeaux.md) - [Mise en route du rechargement mobile](https://helpcenter.redotpay.com/fr/articles/14318665-mise-en-route-du-rechargement-mobile.md) ### Échanger - [Premiers pas avec RedotPay Trade \(test bêta\)](https://helpcenter.redotpay.com/fr/articles/16815786-premiers-pas-avec-redotpay-trade-test-beta.md) - [Comment fonctionnent les dépôts, les retraits et le règlement sur RedotPay Trade \(version bêta\) ?](https://helpcenter.redotpay.com/fr/articles/16815818-comment-fonctionnent-les-depots-les-retraits-et-le-reglement-sur-redotpay-trade-version-beta.md) - [Comment les frais de trading sont-ils calculés sur RedotPay Trade \(bêta\) ?](https://helpcenter.redotpay.com/fr/articles/16816148-comment-les-frais-de-trading-sont-ils-calcules-sur-redotpay-trade-beta.md) - [Comment ouvrir une position sur RedotPay Trade \(Beta Testing\) ?](https://helpcenter.redotpay.com/fr/articles/16816168-comment-ouvrir-une-position-sur-redotpay-trade-beta-testing.md) - [Comment afficher et fermer des positions sur RedotPay Trade \(Beta Testing\) ?](https://helpcenter.redotpay.com/fr/articles/16816189-comment-afficher-et-fermer-des-positions-sur-redotpay-trade-beta-testing.md) - [Explication des principaux termes de trading](https://helpcenter.redotpay.com/fr/articles/16816206-explication-des-principaux-termes-de-trading.md) - [Comment fonctionnent les types d’ordres sur RedotPay Trade \(bêta\) ?](https://helpcenter.redotpay.com/fr/articles/16816225-comment-fonctionnent-les-types-d-ordres-sur-redotpay-trade-beta.md) - [Où RedotPay Trade \(Beta Testing\) est-il disponible ?](https://helpcenter.redotpay.com/fr/articles/16816231-ou-redotpay-trade-beta-testing-est-il-disponible.md) ## Português ### Registo de Conta - [Serviços e funcionalidades da RedotPay](https://helpcenter.redotpay.com/pt/articles/11070044-servicos-e-funcionalidades-da-redotpay.md) - [Guia para iniciantes: Como solicitar o cartão cripto da RedotPay](https://helpcenter.redotpay.com/pt/articles/11008771-guia-para-iniciantes-como-solicitar-o-cartao-cripto-da-redotpay.md) - [Onde posso usar meu cartão RedotPay?](https://helpcenter.redotpay.com/pt/articles/11027583-onde-posso-usar-meu-cartao-redotpay.md) - [Onde posso baixar o app da RedotPay?](https://helpcenter.redotpay.com/pt/articles/10339260-onde-posso-baixar-o-app-da-redotpay.md) - [Como criar uma conta RedotPay?](https://helpcenter.redotpay.com/pt/articles/10521757-como-criar-uma-conta-redotpay.md) - [Como uso minha recompensa de cadastro de 5 USDs?](https://helpcenter.redotpay.com/pt/articles/10339297-como-uso-minha-recompensa-de-cadastro-de-5-usds.md) - [Requisitos de verificação de identidade](https://helpcenter.redotpay.com/pt/articles/10920717-requisitos-de-verificacao-de-identidade.md) - [Como configuro o Google Authenticator?](https://helpcenter.redotpay.com/pt/articles/10339266-como-configuro-o-google-authenticator.md) - [Como recebo códigos de verificação pelo WhatsApp?](https://helpcenter.redotpay.com/pt/articles/10339257-como-recebo-codigos-de-verificacao-pelo-whatsapp.md) - [Como convidar amigos e ganhar recompensas](https://helpcenter.redotpay.com/pt/articles/10339296-como-convidar-amigos-e-ganhar-recompensas.md) - [Entendendo a verificação de identidade](https://helpcenter.redotpay.com/pt/articles/10339264-entendendo-a-verificacao-de-identidade.md) - [Como concluir a verificação de identidade da minha conta](https://helpcenter.redotpay.com/pt/articles/10339261-como-concluir-a-verificacao-de-identidade-da-minha-conta.md) - [Países/Regiões não suportados pela RedotPay](https://helpcenter.redotpay.com/pt/articles/10339263-paises-regioes-nao-suportados-pela-redotpay.md) - [Por que a verificação KYC não foi aprovada?](https://helpcenter.redotpay.com/pt/articles/10339262-por-que-a-verificacao-kyc-nao-foi-aprovada.md) - [Por que estou vendo o erro "Email Already Exists"?](https://helpcenter.redotpay.com/pt/articles/10521805-por-que-estou-vendo-o-erro-email-already-exists.md) - [Como usar um código de indicação?](https://helpcenter.redotpay.com/pt/articles/10521800-como-usar-um-codigo-de-indicacao.md) - [Como encontro meu ID de usuário da RedotPay \(UID\)?](https://helpcenter.redotpay.com/pt/articles/10521793-como-encontro-meu-id-de-usuario-da-redotpay-uid.md) - [Como verificar o número de telefone ou e-mail vinculado à minha conta RedotPay?](https://helpcenter.redotpay.com/pt/articles/10522007-como-verificar-o-numero-de-telefone-ou-e-mail-vinculado-a-minha-conta-redotpay.md) - [Por que meu email aparece como @privaterelay.appleid.com?](https://helpcenter.redotpay.com/pt/articles/10522039-por-que-meu-email-aparece-como-privaterelay-appleid-com.md) - [Como recupero meus dados de login?](https://helpcenter.redotpay.com/pt/articles/10522040-como-recupero-meus-dados-de-login.md) - [Como altero meu número de telefone ou e-mail?](https://helpcenter.redotpay.com/pt/articles/10339255-como-altero-meu-numero-de-telefone-ou-e-mail.md) - [Como redefinir ou alterar minha senha?](https://helpcenter.redotpay.com/pt/articles/10339254-como-redefinir-ou-alterar-minha-senha.md) - [Não estou recebendo meu código de verificação por SMS](https://helpcenter.redotpay.com/pt/articles/10339253-nao-estou-recebendo-meu-codigo-de-verificacao-por-sms.md) - [Não estou recebendo meu código de verificação por email](https://helpcenter.redotpay.com/pt/articles/10526065-nao-estou-recebendo-meu-codigo-de-verificacao-por-email.md) - [Meu código do Google Authenticator não está funcionando](https://helpcenter.redotpay.com/pt/articles/10339265-meu-codigo-do-google-authenticator-nao-esta-funcionando.md) - [O que devo fazer se minha conta estiver bloqueada?](https://helpcenter.redotpay.com/pt/articles/10521677-o-que-devo-fazer-se-minha-conta-estiver-bloqueada.md) - [Como desativar minha conta RedotPay](https://helpcenter.redotpay.com/pt/articles/10521686-como-desativar-minha-conta-redotpay.md) - [Como reativar minha conta desativada?](https://helpcenter.redotpay.com/pt/articles/10521703-como-reativar-minha-conta-desativada.md) - [Por que vejo o erro "O número de telefone já existe"?](https://helpcenter.redotpay.com/pt/articles/10521712-por-que-vejo-o-erro-o-numero-de-telefone-ja-existe.md) - [Como calibrar a hora do seu telefone](https://helpcenter.redotpay.com/pt/articles/10720319-como-calibrar-a-hora-do-seu-telefone.md) - [Como excluo minha conta?](https://helpcenter.redotpay.com/pt/articles/10522092-como-excluo-minha-conta.md) - [Ainda posso receber reembolsos após excluir minha conta?](https://helpcenter.redotpay.com/pt/articles/10522119-ainda-posso-receber-reembolsos-apos-excluir-minha-conta.md) - [Quanto tempo leva para excluir minha conta?](https://helpcenter.redotpay.com/pt/articles/10522121-quanto-tempo-leva-para-excluir-minha-conta.md) - [Posso criar uma nova conta depois de excluir a minha?](https://helpcenter.redotpay.com/pt/articles/11307636-posso-criar-uma-nova-conta-depois-de-excluir-a-minha.md) - [Como ativar uma chave de acesso](https://helpcenter.redotpay.com/pt/articles/11008926-como-ativar-uma-chave-de-acesso.md) - [Como configurar uma chave de acesso](https://helpcenter.redotpay.com/pt/articles/10425552-como-configurar-uma-chave-de-acesso.md) - [Como excluir uma chave de acesso](https://helpcenter.redotpay.com/pt/articles/11009159-como-excluir-uma-chave-de-acesso.md) ### Problema relacionado com o cartão de - [Posso obter um cartão cripto RedotPay se tiver 16 anos?](https://helpcenter.redotpay.com/pt/articles/10566202-posso-obter-um-cartao-cripto-redotpay-se-tiver-16-anos.md) - [Há alguma taxa para obter um cartão?](https://helpcenter.redotpay.com/pt/articles/10566200-ha-alguma-taxa-para-obter-um-cartao.md) - [A taxa de emissão do cartão conta como saldo disponível para gastar?](https://helpcenter.redotpay.com/pt/articles/10566201-a-taxa-de-emissao-do-cartao-conta-como-saldo-disponivel-para-gastar.md) - [Como obtenho um cartão virtual?](https://helpcenter.redotpay.com/pt/articles/10721182-como-obtenho-um-cartao-virtual.md) - [Como faço para obter um cartão físico?](https://helpcenter.redotpay.com/pt/articles/10721338-como-faco-para-obter-um-cartao-fisico.md) - [Posso obter um cartão RedotPay se meu número de telefone e meu documento de identidade forem de países diferentes?](https://helpcenter.redotpay.com/pt/articles/10566196-posso-obter-um-cartao-redotpay-se-meu-numero-de-telefone-e-meu-documento-de-identidade-forem-de-paises-diferentes.md) - [Posso fazer upgrade do meu cartão virtual para um cartão físico pagando a diferença?](https://helpcenter.redotpay.com/pt/articles/10566221-posso-fazer-upgrade-do-meu-cartao-virtual-para-um-cartao-fisico-pagando-a-diferenca.md) - [Posso alterar o nome no meu cartão depois que ele for emitido?](https://helpcenter.redotpay.com/pt/articles/10566213-posso-alterar-o-nome-no-meu-cartao-depois-que-ele-for-emitido.md) - [Quantos cartões posso ter na minha conta?](https://helpcenter.redotpay.com/pt/articles/10566203-quantos-cartoes-posso-ter-na-minha-conta.md) - [Posso alterar a moeda do meu cartão após a emissão?](https://helpcenter.redotpay.com/pt/articles/10566218-posso-alterar-a-moeda-do-meu-cartao-apos-a-emissao.md) - [Como ativo meu cartão físico?](https://helpcenter.redotpay.com/pt/articles/10721424-como-ativo-meu-cartao-fisico.md) - [Limitações e tarifas do cartão RedotPay](https://helpcenter.redotpay.com/pt/articles/10339271-limitacoes-e-tarifas-do-cartao-redotpay.md) - [Quais compras têm taxa de transação?](https://helpcenter.redotpay.com/pt/articles/10339275-quais-compras-tem-taxa-de-transacao.md) - [Que tipo de cartão é o cartão RedotPay?](https://helpcenter.redotpay.com/pt/articles/10566205-que-tipo-de-cartao-e-o-cartao-redotpay.md) - [Quais são as diferenças entre os cartões em USD e HKD, e como posso verificar a moeda padrão do meu cartão?](https://helpcenter.redotpay.com/pt/articles/10566206-quais-sao-as-diferencas-entre-os-cartoes-em-usd-e-hkd-e-como-posso-verificar-a-moeda-padrao-do-meu-cartao.md) - [O que é o CVV?](https://helpcenter.redotpay.com/pt/articles/10566227-o-que-e-o-cvv.md) - [Como usar meu cartão cripto RedotPay para transações?](https://helpcenter.redotpay.com/pt/articles/11027588-como-usar-meu-cartao-cripto-redotpay-para-transacoes.md) - [Como posso ver o número e os detalhes do meu cartão RedotPay?](https://helpcenter.redotpay.com/pt/articles/10566225-como-posso-ver-o-numero-e-os-detalhes-do-meu-cartao-redotpay.md) - [Posso definir um PIN para meu cartão RedotPay?](https://helpcenter.redotpay.com/pt/articles/10566228-posso-definir-um-pin-para-meu-cartao-redotpay.md) - [Meu cartão RedotPay tem um código SWIFT?](https://helpcenter.redotpay.com/pt/articles/10566229-meu-cartao-redotpay-tem-um-codigo-swift.md) - [Como defino os limites de transação do meu cartão RedotPay?](https://helpcenter.redotpay.com/pt/articles/10566231-como-defino-os-limites-de-transacao-do-meu-cartao-redotpay.md) - [Há alguma taxa se eu não usar meu cartão RedotPay por um mês?](https://helpcenter.redotpay.com/pt/articles/10566233-ha-alguma-taxa-se-eu-nao-usar-meu-cartao-redotpay-por-um-mes.md) - [Por que meu cartão RedotPay está temporariamente congelado?](https://helpcenter.redotpay.com/pt/articles/12409970-por-que-meu-cartao-redotpay-esta-temporariamente-congelado.md) - [Por que o limite do meu cartão foi temporariamente reduzido por motivos de segurança?](https://helpcenter.redotpay.com/pt/articles/12410097-por-que-o-limite-do-meu-cartao-foi-temporariamente-reduzido-por-motivos-de-seguranca.md) - [Por que não consigo usar meu cartão em um comerciante específico?](https://helpcenter.redotpay.com/pt/articles/12410141-por-que-nao-consigo-usar-meu-cartao-em-um-comerciante-especifico.md) - [Por que meu cartão RedotPay não funciona em alguns países?](https://helpcenter.redotpay.com/pt/articles/12410185-por-que-meu-cartao-redotpay-nao-funciona-em-alguns-paises.md) - [Por que meu cartão foi recusado em uma loja?](https://helpcenter.redotpay.com/pt/articles/12410188-por-que-meu-cartao-foi-recusado-em-uma-loja.md) - [Como escolho quais moedas meu cartão RedotPay pode usar?](https://helpcenter.redotpay.com/pt/articles/12410374-como-escolho-quais-moedas-meu-cartao-redotpay-pode-usar.md) - [Como gerencio os controles de pagamento do meu cartão RedotPay?](https://helpcenter.redotpay.com/pt/articles/12410383-como-gerencio-os-controles-de-pagamento-do-meu-cartao-redotpay.md) - [Posso usar meu cartão físico durante o processo de produção?](https://helpcenter.redotpay.com/pt/articles/10566159-posso-usar-meu-cartao-fisico-durante-o-processo-de-producao.md) - [O que devo fazer se eu esquecer o PIN do meu cartão físico?](https://helpcenter.redotpay.com/pt/articles/10566170-o-que-devo-fazer-se-eu-esquecer-o-pin-do-meu-cartao-fisico.md) - [Por que o caixa eletrônico mostra saldo zero na minha conta RedotPay, mesmo que eu tenha fundos?](https://helpcenter.redotpay.com/pt/articles/10566176-por-que-o-caixa-eletronico-mostra-saldo-zero-na-minha-conta-redotpay-mesmo-que-eu-tenha-fundos.md) - [Quais cores estão disponíveis para os cartões físicos, e é possível personalizá-los?](https://helpcenter.redotpay.com/pt/articles/10566215-quais-cores-estao-disponiveis-para-os-cartoes-fisicos-e-e-possivel-personaliza-los.md) - [Por que meu cartão físico ainda não foi enviado?](https://helpcenter.redotpay.com/pt/articles/10566186-por-que-meu-cartao-fisico-ainda-nao-foi-enviado.md) - [Posso modificar meu endereço de entrega se meu cartão físico ainda não foi enviado?](https://helpcenter.redotpay.com/pt/articles/10566187-posso-modificar-meu-endereco-de-entrega-se-meu-cartao-fisico-ainda-nao-foi-enviado.md) - [Recebi uma notificação sobre um problema de endereço. O que devo fazer?](https://helpcenter.redotpay.com/pt/articles/10566188-recebi-uma-notificacao-sobre-um-problema-de-endereco-o-que-devo-fazer.md) - [O pacote do meu cartão foi devolvido. O que devo fazer?](https://helpcenter.redotpay.com/pt/articles/10566191-o-pacote-do-meu-cartao-foi-devolvido-o-que-devo-fazer.md) - [Quanto tempo leva a entrega do cartão?](https://helpcenter.redotpay.com/pt/articles/10566192-quanto-tempo-leva-a-entrega-do-cartao.md) - [Restrições de emissão de cartão](https://helpcenter.redotpay.com/pt/articles/14254838-restricoes-de-emissao-de-cartao.md) - [Restrições de entrega do cartão](https://helpcenter.redotpay.com/pt/articles/14255319-restricoes-de-entrega-do-cartao.md) - [Como substituir seu cartão virtual](https://helpcenter.redotpay.com/pt/articles/10339267-como-substituir-seu-cartao-virtual.md) - [Receberei de volta a taxa de emissão do cartão se eu excluir meu cartão?](https://helpcenter.redotpay.com/pt/articles/10566232-receberei-de-volta-a-taxa-de-emissao-do-cartao-se-eu-excluir-meu-cartao.md) - [Por quanto tempo meu cartão RedotPay é válido?](https://helpcenter.redotpay.com/pt/articles/10566219-por-quanto-tempo-meu-cartao-redotpay-e-valido.md) - [Como excluo um cartão RedotPay?](https://helpcenter.redotpay.com/pt/articles/11098451-como-excluo-um-cartao-redotpay.md) - [Como vincular meu cartão virtual RedotPay ao Google Pay](https://helpcenter.redotpay.com/pt/articles/10339272-como-vincular-meu-cartao-virtual-redotpay-ao-google-pay.md) - [Por que meu cartão RedotPay não pode ser vinculado ao PayPal, Google Pay ou outros apps?](https://helpcenter.redotpay.com/pt/articles/10621389-por-que-meu-cartao-redotpay-nao-pode-ser-vinculado-ao-paypal-google-pay-ou-outros-apps.md) - [Como adicionar seu cartão RedotPay à Apple Wallet](https://helpcenter.redotpay.com/pt/articles/13303136-como-adicionar-seu-cartao-redotpay-a-apple-wallet.md) - [Como atualizar e vincular seu cartão ao Apple Pay](https://helpcenter.redotpay.com/pt/articles/13303146-como-atualizar-e-vincular-seu-cartao-ao-apple-pay.md) - [Como adicionar seu cartão RedotPay ao Facebook](https://helpcenter.redotpay.com/pt/articles/13405543-como-adicionar-seu-cartao-redotpay-ao-facebook.md) - [Como adicionar seu cartão RedotPay ao Gerenciador de Anúncios do TikTok](https://helpcenter.redotpay.com/pt/articles/13405553-como-adicionar-seu-cartao-redotpay-ao-gerenciador-de-anuncios-do-tiktok.md) - [Como adicionar seu cartão RedotPay à TikTok Shop](https://helpcenter.redotpay.com/pt/articles/16033715-como-adicionar-seu-cartao-redotpay-a-tiktok-shop.md) - [Como adicionar seu cartão RedotPay à Amazon](https://helpcenter.redotpay.com/pt/articles/13405581-como-adicionar-seu-cartao-redotpay-a-amazon.md) - [Como adicionar seu cartão RedotPay ao Uber](https://helpcenter.redotpay.com/pt/articles/13405584-como-adicionar-seu-cartao-redotpay-ao-uber.md) ### Transações de cartão de - [O que significa “Autorizada” na minha transação?](https://helpcenter.redotpay.com/pt/articles/11130212-o-que-significa-autorizada-na-minha-transacao.md) - [O que significa “Liquidada” na minha transação?](https://helpcenter.redotpay.com/pt/articles/11130247-o-que-significa-liquidada-na-minha-transacao.md) - [O que significa o status “Estorno” na minha transação?](https://helpcenter.redotpay.com/pt/articles/10757373-o-que-significa-o-status-estorno-na-minha-transacao.md) - [Como defino o limite do meu cartão RedotPay?](https://helpcenter.redotpay.com/pt/articles/10339281-como-defino-o-limite-do-meu-cartao-redotpay.md) - [Como altero as moedas que meu cartão RedotPay pode usar?](https://helpcenter.redotpay.com/pt/articles/10587515-como-altero-as-moedas-que-meu-cartao-redotpay-pode-usar.md) - [Como posso configurar a ordem de prioridade das moedas de pagamento?](https://helpcenter.redotpay.com/pt/articles/10587831-como-posso-configurar-a-ordem-de-prioridade-das-moedas-de-pagamento.md) - [Posso ativar o 3DS para meus pagamentos?](https://helpcenter.redotpay.com/pt/articles/10589100-posso-ativar-o-3ds-para-meus-pagamentos.md) - [Posso fazer compras online com meu cartão virtual sem vinculá-lo a uma carteira digital?](https://helpcenter.redotpay.com/pt/articles/10589133-posso-fazer-compras-online-com-meu-cartao-virtual-sem-vincula-lo-a-uma-carteira-digital.md) - [Como ativar o alerta de saldo baixo?](https://helpcenter.redotpay.com/pt/articles/10835573-como-ativar-o-alerta-de-saldo-baixo.md) - [Por que estou vendo o erro Or‑hdt‑16 no Google Play?](https://helpcenter.redotpay.com/pt/articles/10621397-por-que-estou-vendo-o-erro-or-hdt-16-no-google-play.md) - [O que devo fazer se ocorrer um erro na página de pagamento do RedotPay?](https://helpcenter.redotpay.com/pt/articles/10621406-o-que-devo-fazer-se-ocorrer-um-erro-na-pagina-de-pagamento-do-redotpay.md) - [Por que recebo uma mensagem de erro ao fazer um pagamento no AliExpress?](https://helpcenter.redotpay.com/pt/articles/10621395-por-que-recebo-uma-mensagem-de-erro-ao-fazer-um-pagamento-no-aliexpress.md) - [Por que meu cartão RedotPay foi recusado ao comprar créditos de jogo?](https://helpcenter.redotpay.com/pt/articles/10621773-por-que-meu-cartao-redotpay-foi-recusado-ao-comprar-creditos-de-jogo.md) - [Por que fui cobrado por uma transação recusada?](https://helpcenter.redotpay.com/pt/articles/10621399-por-que-fui-cobrado-por-uma-transacao-recusada.md) - [Por que o valor da liquidação é diferente do valor da compra?](https://helpcenter.redotpay.com/pt/articles/10621379-por-que-o-valor-da-liquidacao-e-diferente-do-valor-da-compra.md) - [Onde o cartão RedotPay pode ser usado?](https://helpcenter.redotpay.com/pt/articles/10621384-onde-o-cartao-redotpay-pode-ser-usado.md) - [O cartão RedotPay suporta transferências de dinheiro?](https://helpcenter.redotpay.com/pt/articles/10621387-o-cartao-redotpay-suporta-transferencias-de-dinheiro.md) - [Como a taxa de câmbio das criptomoedas é determinada?](https://helpcenter.redotpay.com/pt/articles/10621392-como-a-taxa-de-cambio-das-criptomoedas-e-determinada.md) - [Vi uma cobrança que não reconheço. O que devo fazer?](https://helpcenter.redotpay.com/pt/articles/10621393-vi-uma-cobranca-que-nao-reconheco-o-que-devo-fazer.md) - [Por que a cobrança no meu cartão é maior que o valor da minha compra?](https://helpcenter.redotpay.com/pt/articles/11307103-por-que-a-cobranca-no-meu-cartao-e-maior-que-o-valor-da-minha-compra.md) - [Solicitei um reembolso. Por que ele ainda não foi creditado?](https://helpcenter.redotpay.com/pt/articles/10621358-solicitei-um-reembolso-por-que-ele-ainda-nao-foi-creditado.md) - [Como os reembolsos são processados?](https://helpcenter.redotpay.com/pt/articles/10621360-como-os-reembolsos-sao-processados.md) - [Por que o valor do reembolso é menor do que o que paguei?](https://helpcenter.redotpay.com/pt/articles/10621366-por-que-o-valor-do-reembolso-e-menor-do-que-o-que-paguei.md) - [O que acontece com meus reembolsos se eu excluir meu cartão RedotPay?](https://helpcenter.redotpay.com/pt/articles/10339279-o-que-acontece-com-meus-reembolsos-se-eu-excluir-meu-cartao-redotpay.md) - [Posso sacar dinheiro em um caixa eletrônico? Há alguma taxa?](https://helpcenter.redotpay.com/pt/articles/10622095-posso-sacar-dinheiro-em-um-caixa-eletronico-ha-alguma-taxa.md) - [Por que o caixa eletrônico mostra saldo zero se eu tenho fundos?](https://helpcenter.redotpay.com/pt/articles/10622364-por-que-o-caixa-eletronico-mostra-saldo-zero-se-eu-tenho-fundos.md) - [Meu saque no caixa eletrônico falhou, mas mesmo assim fui cobrado. O que devo fazer?](https://helpcenter.redotpay.com/pt/articles/10622333-meu-saque-no-caixa-eletronico-falhou-mas-mesmo-assim-fui-cobrado-o-que-devo-fazer.md) - [O que devo fazer se um caixa eletrônico não liberar o dinheiro?](https://helpcenter.redotpay.com/pt/articles/10622292-o-que-devo-fazer-se-um-caixa-eletronico-nao-liberar-o-dinheiro.md) - [Meu cartão RedotPay ficou preso em um caixa eletrônico. O que devo fazer?](https://helpcenter.redotpay.com/pt/articles/10339277-meu-cartao-redotpay-ficou-preso-em-um-caixa-eletronico-o-que-devo-fazer.md) - [Preciso converter cripto em dinheiro antes de sacar em um caixa eletrônico?](https://helpcenter.redotpay.com/pt/articles/10758335-preciso-converter-cripto-em-dinheiro-antes-de-sacar-em-um-caixa-eletronico.md) - [Como altero o endereço de faturação do meu cartão RedotPay?](https://helpcenter.redotpay.com/pt/articles/10339278-como-altero-o-endereco-de-faturacao-do-meu-cartao-redotpay.md) - [Como posso ver meus extratos?](https://helpcenter.redotpay.com/pt/articles/10622385-como-posso-ver-meus-extratos.md) - [Como cancelo uma assinatura com um comerciante?](https://helpcenter.redotpay.com/pt/articles/10622376-como-cancelo-uma-assinatura-com-um-comerciante.md) - [Vejo cobranças que não fiz. O que devo fazer?](https://helpcenter.redotpay.com/pt/articles/10339273-vejo-cobrancas-que-nao-fiz-o-que-devo-fazer.md) - [O que devo fazer se meu cartão RedotPay for cobrado fraudulentamente?](https://helpcenter.redotpay.com/pt/articles/10339274-o-que-devo-fazer-se-meu-cartao-redotpay-for-cobrado-fraudulentamente.md) - [Como contestar uma transação com cartão que você não reconhece](https://helpcenter.redotpay.com/pt/articles/10339276-como-contestar-uma-transacao-com-cartao-que-voce-nao-reconhece.md) - [Que medidas posso tomar para evitar recusas de pagamento?](https://helpcenter.redotpay.com/pt/articles/10834021-que-medidas-posso-tomar-para-evitar-recusas-de-pagamento.md) - [O que significa “Declined” na minha transação?](https://helpcenter.redotpay.com/pt/articles/11130237-o-que-significa-declined-na-minha-transacao.md) - [Por que meu pagamento por aproximação foi recusado?](https://helpcenter.redotpay.com/pt/articles/12410214-por-que-meu-pagamento-por-aproximacao-foi-recusado.md) - [Por que meu pagamento foi recusado sem nenhum registro no app?](https://helpcenter.redotpay.com/pt/articles/10654983-por-que-meu-pagamento-foi-recusado-sem-nenhum-registro-no-app.md) - [Meu pagamento falhou em outro site. O que devo fazer?](https://helpcenter.redotpay.com/pt/articles/10621509-meu-pagamento-falhou-em-outro-site-o-que-devo-fazer.md) ### Depósitos e saques - [O que é Conheça Sua Transação \(KYT\)?](https://helpcenter.redotpay.com/pt/articles/10339287-o-que-e-conheca-sua-transacao-kyt.md) - [Criptomoedas, Redes e Depósitos Mínimos Suportados](https://helpcenter.redotpay.com/pt/articles/10693364-criptomoedas-redes-e-depositos-minimos-suportados.md) - [Quanto tempo os depósitos de criptomoedas levam para chegar?](https://helpcenter.redotpay.com/pt/articles/10693373-quanto-tempo-os-depositos-de-criptomoedas-levam-para-chegar.md) - [Como deposito criptomoedas na minha conta RedotPay?](https://helpcenter.redotpay.com/pt/articles/10339284-como-deposito-criptomoedas-na-minha-conta-redotpay.md) - [Como verifico o andamento do meu depósito?](https://helpcenter.redotpay.com/pt/articles/10339283-como-verifico-o-andamento-do-meu-deposito.md) - [Por que meu depósito de criptomoedas ainda não chegou?](https://helpcenter.redotpay.com/pt/articles/10339282-por-que-meu-deposito-de-criptomoedas-ainda-nao-chegou.md) - [O que acontece se eu depositar a criptomoeda errada ou usar a rede errada?](https://helpcenter.redotpay.com/pt/articles/10339288-o-que-acontece-se-eu-depositar-a-criptomoeda-errada-ou-usar-a-rede-errada.md) - [Quanto tempo leva um saque?](https://helpcenter.redotpay.com/pt/articles/10693378-quanto-tempo-leva-um-saque.md) - [Há um valor mínimo de saque?](https://helpcenter.redotpay.com/pt/articles/10693388-ha-um-valor-minimo-de-saque.md) - [Posso sacar USDs?](https://helpcenter.redotpay.com/pt/articles/10693389-posso-sacar-usds.md) - [Como faço para sacar cripto da RedotPay para outra carteira ou plataforma?](https://helpcenter.redotpay.com/pt/articles/10339292-como-faco-para-sacar-cripto-da-redotpay-para-outra-carteira-ou-plataforma.md) - [Como acompanho o status do meu saque?](https://helpcenter.redotpay.com/pt/articles/10339291-como-acompanho-o-status-do-meu-saque.md) - [Por que meu saque ainda não chegou?](https://helpcenter.redotpay.com/pt/articles/10339290-por-que-meu-saque-ainda-nao-chegou.md) ### Enviar para conta RedotPay - [Como fazer uma transferência interna?](https://helpcenter.redotpay.com/pt/articles/10339293-como-fazer-uma-transferencia-interna.md) - [](https://helpcenter.redotpay.com/pt/articles/10339294.md) ### Carteira multi-moedas - [1. What is a Currency Account?](https://helpcenter.redotpay.com/pt/articles/11990936-1-what-is-a-currency-account.md) - [2. What is the difference between a currency account and a regular bank account?](https://helpcenter.redotpay.com/pt/articles/11990938-2-what-is-the-difference-between-a-currency-account-and-a-regular-bank-account.md) - [3. Are my funds safe in a Currency Account?](https://helpcenter.redotpay.com/pt/articles/11990941-3-are-my-funds-safe-in-a-currency-account.md) - [4. What do I need to apply for a Currency Account?](https://helpcenter.redotpay.com/pt/articles/11990943-4-what-do-i-need-to-apply-for-a-currency-account.md) - [5. What information is required to open a Currency Account?](https://helpcenter.redotpay.com/pt/articles/11990953-5-what-information-is-required-to-open-a-currency-account.md) - [6. Which countries/regions can open a Currency Account?](https://helpcenter.redotpay.com/pt/articles/11990956-6-which-countries-regions-can-open-a-currency-account.md) - [7. Which currencies are compatible with the Currency Account?](https://helpcenter.redotpay.com/pt/articles/11990957-7-which-currencies-are-compatible-with-the-currency-account.md) - [8. Why is a risk assessment questionnaire required?](https://helpcenter.redotpay.com/pt/articles/11990959-8-why-is-a-risk-assessment-questionnaire-required.md) - [9. Why might I need to submit additional documents to open an account?](https://helpcenter.redotpay.com/pt/articles/11990962-9-why-might-i-need-to-submit-additional-documents-to-open-an-account.md) - [10. How do I apply for a Currency Account supporting multiple currencies?](https://helpcenter.redotpay.com/pt/articles/11990964-10-how-do-i-apply-for-a-currency-account-supporting-multiple-currencies.md) - [11. What information will I receive after opening an account?](https://helpcenter.redotpay.com/pt/articles/11990965-11-what-information-will-i-receive-after-opening-an-account.md) - [12. What is the $100 account opening requirement?](https://helpcenter.redotpay.com/pt/articles/11990966-12-what-is-the-100-account-opening-requirement.md) - [13. How do I close my Currency Account?](https://helpcenter.redotpay.com/pt/articles/11990967-13-how-do-i-close-my-currency-account.md) - [1. How can I use my EUR and GBP balance after topping up?](https://helpcenter.redotpay.com/pt/articles/11990973-1-how-can-i-use-my-eur-and-gbp-balance-after-topping-up.md) - [2. What are the requirements for a successful deposit?](https://helpcenter.redotpay.com/pt/articles/11990976-2-what-are-the-requirements-for-a-successful-deposit.md) - [3. What deposit methods are supported?](https://helpcenter.redotpay.com/pt/articles/11990987-3-what-deposit-methods-are-supported.md) - [4. When will the deposit arrive?](https://helpcenter.redotpay.com/pt/articles/11990990-4-when-will-the-deposit-arrive.md) - [5. What is the deposit fee policy?](https://helpcenter.redotpay.com/pt/articles/11990992-5-what-is-the-deposit-fee-policy.md) - [2. Are there any fees for depositing EUR/GBP into my currency account?](https://helpcenter.redotpay.com/pt/articles/11991601-2-are-there-any-fees-for-depositing-eur-gbp-into-my-currency-account.md) - [1. What is the handling fee policy?](https://helpcenter.redotpay.com/pt/articles/11991607-1-what-is-the-handling-fee-policy.md) - [2. When will my deposit refund arrive?](https://helpcenter.redotpay.com/pt/articles/11991608-2-when-will-my-deposit-refund-arrive.md) - [1. Can I withdraw EUR/GBP from my currency account to a bank account?](https://helpcenter.redotpay.com/pt/articles/11991671-1-can-i-withdraw-eur-gbp-from-my-currency-account-to-a-bank-account.md) - [2. Will I receive a physical card after opening a currency account?](https://helpcenter.redotpay.com/pt/articles/11991675-2-will-i-receive-a-physical-card-after-opening-a-currency-account.md) - [1. What should I do if I forgot my login details?](https://helpcenter.redotpay.com/pt/articles/11991673-1-what-should-i-do-if-i-forgot-my-login-details.md) ### Presente - [Como enviar e receber um presente em cripto no RedotPay](https://helpcenter.redotpay.com/pt/articles/10376575-como-enviar-e-receber-um-presente-em-cripto-no-redotpay.md) ### Guia de segurança - [Como protejo minha conta RedotPay?](https://helpcenter.redotpay.com/pt/articles/10339300-como-protejo-minha-conta-redotpay.md) - [Como configurar o código antifraude](https://helpcenter.redotpay.com/pt/articles/10339298-como-configurar-o-codigo-antifraude.md) ### Crédito - [Campanha diária de check-in da conta de crédito](https://helpcenter.redotpay.com/pt/articles/11568631-campanha-diaria-de-check-in-da-conta-de-credito.md) - [Guia para utilizar a Conta de Crédito](https://helpcenter.redotpay.com/pt/articles/11093458-guia-para-utilizar-a-conta-de-credito.md) - [Índice de risco da conta de crédito](https://helpcenter.redotpay.com/pt/articles/11093491-indice-de-risco-da-conta-de-credito.md) - [Compreender o seu saldo de crédito e juros](https://helpcenter.redotpay.com/pt/articles/11093493-compreender-o-seu-saldo-de-credito-e-juros.md) - [Como faço um pagamento na minha conta de crédito?](https://helpcenter.redotpay.com/pt/articles/12048691-como-faco-um-pagamento-na-minha-conta-de-credito.md) - [Começar com o RedotPay Credit](https://helpcenter.redotpay.com/pt/articles/13224754-comecar-com-o-redotpay-credit.md) - [Entenda seu limite de crédito](https://helpcenter.redotpay.com/pt/articles/13224793-entenda-seu-limite-de-credito.md) - [Gerencie seu risco de crédito](https://helpcenter.redotpay.com/pt/articles/13224824-gerencie-seu-risco-de-credito.md) - [Como usar o crédito com responsabilidade](https://helpcenter.redotpay.com/pt/articles/13224844-como-usar-o-credito-com-responsabilidade.md) - [Porque é que usar a conta de crédito resulta num saldo de crédito](https://helpcenter.redotpay.com/pt/articles/14496602-porque-e-que-usar-a-conta-de-credito-resulta-num-saldo-de-credito.md) ### Transferência internacional - [Envie Cripto para Bancos Locais no Brasil com RedotPay](https://helpcenter.redotpay.com/pt/articles/11388117-envie-cripto-para-bancos-locais-no-brasil-com-redotpay.md) - [Como funciona a Transferência Internacional do RedotPay](https://helpcenter.redotpay.com/pt/articles/11325255-como-funciona-a-transferencia-internacional-do-redotpay.md) ### Ganhar - [Começar com o RedotPay Earn](https://helpcenter.redotpay.com/pt/articles/11828476-comecar-com-o-redotpay-earn.md) ### Mercado P2P - [O que é o P2P da RedotPay?](https://helpcenter.redotpay.com/pt/articles/12041647-o-que-e-o-p2p-da-redotpay.md) - [Como funciona o P2P da RedotPay?](https://helpcenter.redotpay.com/pt/articles/12041650-como-funciona-o-p2p-da-redotpay.md) - [Que proteções a RedotPay P2P oferece aos usuários?](https://helpcenter.redotpay.com/pt/articles/12041678-que-protecoes-a-redotpay-p2p-oferece-aos-usuarios.md) - [Como começar no mercado P2P da RedotPay?](https://helpcenter.redotpay.com/pt/articles/12041688-como-comecar-no-mercado-p2p-da-redotpay.md) - [](https://helpcenter.redotpay.com/pt/articles/12041697.md) - [Quem pode negociar no mercado P2P da RedotPay?](https://helpcenter.redotpay.com/pt/articles/12041698-quem-pode-negociar-no-mercado-p2p-da-redotpay.md) - [O que é um maker?](https://helpcenter.redotpay.com/pt/articles/12041700-o-que-e-um-maker.md) - [O que é um tomador?](https://helpcenter.redotpay.com/pt/articles/12041702-o-que-e-um-tomador.md) - [O que é um anúncio?](https://helpcenter.redotpay.com/pt/articles/12041703-o-que-e-um-anuncio.md) - [Como publico um anúncio?](https://helpcenter.redotpay.com/pt/articles/12041704-como-publico-um-anuncio.md) - [O que é uma ordem?](https://helpcenter.redotpay.com/pt/articles/12041745-o-que-e-uma-ordem.md) - [Por que preciso adicionar um método de pagamento?](https://helpcenter.redotpay.com/pt/articles/12041752-por-que-preciso-adicionar-um-metodo-de-pagamento.md) - [O que é uma disputa?](https://helpcenter.redotpay.com/pt/articles/12041757-o-que-e-uma-disputa.md) - [Como cancelo uma disputa?](https://helpcenter.redotpay.com/pt/articles/12041758-como-cancelo-uma-disputa.md) - [Como comprar stablecoins via o P2P da RedotPay](https://helpcenter.redotpay.com/pt/articles/12041775-como-comprar-stablecoins-via-o-p2p-da-redotpay.md) - [Como vender stablecoins via RedotPay P2P](https://helpcenter.redotpay.com/pt/articles/12041815-como-vender-stablecoins-via-redotpay-p2p.md) - [Como se tornar um anunciante do mercado P2P](https://helpcenter.redotpay.com/pt/articles/12041974-como-se-tornar-um-anunciante-do-mercado-p2p.md) - [Requisitos para publicar anúncios no mercado P2P da RedotPay](https://helpcenter.redotpay.com/pt/articles/12041986-requisitos-para-publicar-anuncios-no-mercado-p2p-da-redotpay.md) - [Como funcionam os anúncios recomendados no P2P da RedotPay](https://helpcenter.redotpay.com/pt/articles/15029113-como-funcionam-os-anuncios-recomendados-no-p2p-da-redotpay.md) - [Como publico um anúncio no mercado P2P da RedotPay?](https://helpcenter.redotpay.com/pt/articles/12042015-como-publico-um-anuncio-no-mercado-p2p-da-redotpay.md) - [Como configurar e usar anúncios privados no P2P da RedotPay](https://helpcenter.redotpay.com/pt/articles/13229866-como-configurar-e-usar-anuncios-privados-no-p2p-da-redotpay.md) - [Como evitar golpes no marketplace P2P da RedotPay](https://helpcenter.redotpay.com/pt/articles/12042044-como-evitar-golpes-no-marketplace-p2p-da-redotpay.md) - [Como configurar métodos de pagamento no mercado P2P da RedotPay](https://helpcenter.redotpay.com/pt/articles/12042089-como-configurar-metodos-de-pagamento-no-mercado-p2p-da-redotpay.md) - [Guia da sala de chat P2P da RedotPay](https://helpcenter.redotpay.com/pt/articles/12042103-guia-da-sala-de-chat-p2p-da-redotpay.md) - [Como cancelar uma ordem P2P da RedotPay](https://helpcenter.redotpay.com/pt/articles/12350790-como-cancelar-uma-ordem-p2p-da-redotpay.md) - [Diretrizes da taxa de conclusão de ordens P2P](https://helpcenter.redotpay.com/pt/articles/12320794-diretrizes-da-taxa-de-conclusao-de-ordens-p2p.md) - [Código de Conduta para Trading P2P da RedotPay](https://helpcenter.redotpay.com/pt/articles/13250558-codigo-de-conduta-para-trading-p2p-da-redotpay.md) - [Quais países podem usar o mercado P2P da RedotPay?](https://helpcenter.redotpay.com/pt/articles/12042134-quais-paises-podem-usar-o-mercado-p2p-da-redotpay.md) - [Guia de disputas P2P da RedotPay](https://helpcenter.redotpay.com/pt/articles/12042111-guia-de-disputas-p2p-da-redotpay.md) - [Diretrizes de tratamento de disputas P2P da RedotPay](https://helpcenter.redotpay.com/pt/articles/12042120-diretrizes-de-tratamento-de-disputas-p2p-da-redotpay.md) - [Quais países podem usar o marketplace P2P da RedotPay?](https://helpcenter.redotpay.com/pt/articles/12042138-quais-paises-podem-usar-o-marketplace-p2p-da-redotpay.md) ### Empréstimo - [Primeiros passos com os empréstimos cripto da RedotPay](https://helpcenter.redotpay.com/pt/articles/12731355-primeiros-passos-com-os-emprestimos-cripto-da-redotpay.md) ### Escaneie para pagar - [Comece a usar pagamentos instantâneos por QR Code](https://helpcenter.redotpay.com/pt/articles/14133264-comece-a-usar-pagamentos-instantaneos-por-qr-code.md) ### RedotPay Pro - [Começar com o RedotPay Pro](https://helpcenter.redotpay.com/pt/articles/14686020-comecar-com-o-redotpay-pro.md) ### Pontos - [Como os pontos funcionam](https://helpcenter.redotpay.com/pt/articles/15478096-como-os-pontos-funcionam.md) ### Estilo de vida - [Quais dispositivos são compatíveis com eSIM?](https://helpcenter.redotpay.com/pt/articles/16009316-quais-dispositivos-sao-compativeis-com-esim.md) - [Primeiros passos com eSIM](https://helpcenter.redotpay.com/pt/articles/16106198-primeiros-passos-com-esim.md) - [Comprar e usar cartões-presente](https://helpcenter.redotpay.com/pt/articles/15799536-comprar-e-usar-cartoes-presente.md) - [Começar com a recarga móvel](https://helpcenter.redotpay.com/pt/articles/14318665-comecar-com-a-recarga-movel.md) ### Negociar - [Primeiros passos com RedotPay Trade \(teste beta\)](https://helpcenter.redotpay.com/pt/articles/16815786-primeiros-passos-com-redotpay-trade-teste-beta.md) - [Como funcionam os depósitos, saques e liquidação no RedotPay Trade \(beta\)?](https://helpcenter.redotpay.com/pt/articles/16815818-como-funcionam-os-depositos-saques-e-liquidacao-no-redotpay-trade-beta.md) - [Como as taxas de trading são calculadas no RedotPay Trade \(beta\)?](https://helpcenter.redotpay.com/pt/articles/16816148-como-as-taxas-de-trading-sao-calculadas-no-redotpay-trade-beta.md) - [Como abro uma posição no RedotPay Trade \(Beta Testing\)?](https://helpcenter.redotpay.com/pt/articles/16816168-como-abro-uma-posicao-no-redotpay-trade-beta-testing.md) - [Como visualizar e fechar posições no RedotPay Trade \(Beta Testing\)?](https://helpcenter.redotpay.com/pt/articles/16816189-como-visualizar-e-fechar-posicoes-no-redotpay-trade-beta-testing.md) - [Explicação dos principais termos de trading](https://helpcenter.redotpay.com/pt/articles/16816206-explicacao-dos-principais-termos-de-trading.md) - [Como funcionam os tipos de ordem no RedotPay Trade \(beta\)?](https://helpcenter.redotpay.com/pt/articles/16816225-como-funcionam-os-tipos-de-ordem-no-redotpay-trade-beta.md) - [Onde o RedotPay Trade \(Beta Testing\) está disponível?](https://helpcenter.redotpay.com/pt/articles/16816231-onde-o-redotpay-trade-beta-testing-esta-disponivel.md) ## 简体中文 ### 开通您的账户 - [RedotPay 服务和功能](https://helpcenter.redotpay.com/zh-CN/articles/11070044-redotpay-服务和功能.md) - [新手引导:新用户如何申请RedotPay加密货币卡](https://helpcenter.redotpay.com/zh-CN/articles/11008771-新手引导-新用户如何申请redotpay加密货币卡.md) - [我可以在哪里使用我的 RedotPay 卡?](https://helpcenter.redotpay.com/zh-CN/articles/11027583-我可以在哪里使用我的-redotpay-卡.md) - [我在哪里可以下载 RedotPay app?](https://helpcenter.redotpay.com/zh-CN/articles/10339260-我在哪里可以下载-redotpay-app.md) - [如何创建 RedotPay 账户?](https://helpcenter.redotpay.com/zh-CN/articles/10521757-如何创建-redotpay-账户.md) - [如何使用我的 5 USDs 注册奖励?](https://helpcenter.redotpay.com/zh-CN/articles/10339297-如何使用我的-5-usds-注册奖励.md) - [身份认证要求](https://helpcenter.redotpay.com/zh-CN/articles/10920717-身份认证要求.md) - [如何设置谷歌验证器?](https://helpcenter.redotpay.com/zh-CN/articles/10339266-如何设置谷歌验证器.md) - [如何通过 WhatsApp 获取验证码?](https://helpcenter.redotpay.com/zh-CN/articles/10339257-如何通过-whatsapp-获取验证码.md) - [如何邀请好友并赚取奖励](https://helpcenter.redotpay.com/zh-CN/articles/10339296-如何邀请好友并赚取奖励.md) - [了解身份认证](https://helpcenter.redotpay.com/zh-CN/articles/10339264-了解身份认证.md) - [如何完成账户身份认证?](https://helpcenter.redotpay.com/zh-CN/articles/10339261-如何完成账户身份认证.md) - [不支持国家/地区列表](https://helpcenter.redotpay.com/zh-CN/articles/10339263-不支持国家-地区列表.md) - [如何解决身份验证问题](https://helpcenter.redotpay.com/zh-CN/articles/10339262-如何解决身份验证问题.md) - [APP 访问受限国家/地区](https://helpcenter.redotpay.com/zh-CN/articles/14252906-app-访问受限国家-地区.md) - [为什么我会看到“Email Already Exists”错误?](https://helpcenter.redotpay.com/zh-CN/articles/10521805-为什么我会看到-email-already-exists-错误.md) - [如何使用推荐码?](https://helpcenter.redotpay.com/zh-CN/articles/10521800-如何使用推荐码.md) - [如何查找我的 RedotPay 用户 ID(UID)?](https://helpcenter.redotpay.com/zh-CN/articles/10521793-如何查找我的-redotpay-用户-id-uid.md) - [我已经注册了RedotPay账户,如何查看账户绑定的手机/邮箱?](https://helpcenter.redotpay.com/zh-CN/articles/10522007-我已经注册了redotpay账户-如何查看账户绑定的手机-邮箱.md) - [为什么我的邮箱显示为 @privaterelay.appleid.com?](https://helpcenter.redotpay.com/zh-CN/articles/10522039-为什么我的邮箱显示为-privaterelay-appleid-com.md) - [如何找回我的登录信息?](https://helpcenter.redotpay.com/zh-CN/articles/10522040-如何找回我的登录信息.md) - [如何更改我的手机号或邮箱?](https://helpcenter.redotpay.com/zh-CN/articles/10339255-如何更改我的手机号或邮箱.md) - [如何重置或更改我的密码?](https://helpcenter.redotpay.com/zh-CN/articles/10339254-如何重置或更改我的密码.md) - [我未收到短信验证码](https://helpcenter.redotpay.com/zh-CN/articles/10339253-我未收到短信验证码.md) - [我收不到邮箱验证码](https://helpcenter.redotpay.com/zh-CN/articles/10526065-我收不到邮箱验证码.md) - [我的谷歌验证器代码无法使用](https://helpcenter.redotpay.com/zh-CN/articles/10339265-我的谷歌验证器代码无法使用.md) - [我的账户被锁定了怎么办?](https://helpcenter.redotpay.com/zh-CN/articles/10521677-我的账户被锁定了怎么办.md) - [如何停用我的RedotPay账户](https://helpcenter.redotpay.com/zh-CN/articles/10521686-如何停用我的redotpay账户.md) - [如何重新激活被停用的账户?](https://helpcenter.redotpay.com/zh-CN/articles/10521703-如何重新激活被停用的账户.md) - [为什么会看到“手机号已存在”错误?](https://helpcenter.redotpay.com/zh-CN/articles/10521712-为什么会看到-手机号已存在-错误.md) - [如何校准手机时间](https://helpcenter.redotpay.com/zh-CN/articles/10720319-如何校准手机时间.md) - [如何删除我的账户?](https://helpcenter.redotpay.com/zh-CN/articles/10522092-如何删除我的账户.md) - [删除账户后还能收到退款吗?](https://helpcenter.redotpay.com/zh-CN/articles/10522119-删除账户后还能收到退款吗.md) - [删除我的账户需要多长时间?](https://helpcenter.redotpay.com/zh-CN/articles/10522121-删除我的账户需要多长时间.md) - [删除账户后,我可以重新创建新账户吗?](https://helpcenter.redotpay.com/zh-CN/articles/11307636-删除账户后-我可以重新创建新账户吗.md) - [如何启用通行密钥](https://helpcenter.redotpay.com/zh-CN/articles/11008926-如何启用通行密钥.md) - [如何设置通行密钥](https://helpcenter.redotpay.com/zh-CN/articles/10425552-如何设置通行密钥.md) - [如何删除通行密钥](https://helpcenter.redotpay.com/zh-CN/articles/11009159-如何删除通行密钥.md) ### 管理您的卡 - [我现在16岁,我可以购买并使用卡片吗?](https://helpcenter.redotpay.com/zh-CN/articles/10566202-我现在16岁-我可以购买并使用卡片吗.md) - [申请卡片需要收费吗?](https://helpcenter.redotpay.com/zh-CN/articles/10566200-申请卡片需要收费吗.md) - [发卡费算入可用消费余额吗?](https://helpcenter.redotpay.com/zh-CN/articles/10566201-发卡费算入可用消费余额吗.md) - [如何获取虚拟卡?](https://helpcenter.redotpay.com/zh-CN/articles/10721182-如何获取虚拟卡.md) - [如何获取实体卡?](https://helpcenter.redotpay.com/zh-CN/articles/10721338-如何获取实体卡.md) - [如果我的手机号和身份证件来自不同国家,我可以申请 RedotPay 卡吗?](https://helpcenter.redotpay.com/zh-CN/articles/10566196-如果我的手机号和身份证件来自不同国家-我可以申请-redotpay-卡吗.md) - [我可以补差价将虚拟卡升级为实体卡吗?](https://helpcenter.redotpay.com/zh-CN/articles/10566221-我可以补差价将虚拟卡升级为实体卡吗.md) - [卡片签发后,我可以更改卡上的姓名吗?](https://helpcenter.redotpay.com/zh-CN/articles/10566213-卡片签发后-我可以更改卡上的姓名吗.md) - [开卡是否有数量限制?](https://helpcenter.redotpay.com/zh-CN/articles/10566203-开卡是否有数量限制.md) - [发卡后可以更改卡片币种吗?](https://helpcenter.redotpay.com/zh-CN/articles/10566218-发卡后可以更改卡片币种吗.md) - [如何激活我的实体卡?](https://helpcenter.redotpay.com/zh-CN/articles/10721424-如何激活我的实体卡.md) - [RedotPay 卡片限制和费用](https://helpcenter.redotpay.com/zh-CN/articles/10339271-redotpay-卡片限制和费用.md) - [哪些购买会收取交易手续费?](https://helpcenter.redotpay.com/zh-CN/articles/10339275-哪些购买会收取交易手续费.md) - [RedotPay 卡是什么类型的卡?](https://helpcenter.redotpay.com/zh-CN/articles/10566205-redotpay-卡是什么类型的卡.md) - [美元卡和港币卡有什么区别?如何查看我的默认币种?](https://helpcenter.redotpay.com/zh-CN/articles/10566206-美元卡和港币卡有什么区别-如何查看我的默认币种.md) - [CVV是什么?](https://helpcenter.redotpay.com/zh-CN/articles/10566227-cvv是什么.md) - [如何使用RedotPay加密货币卡进行交易?](https://helpcenter.redotpay.com/zh-CN/articles/11027588-如何使用redotpay加密货币卡进行交易.md) - [如何查看我的 RedotPay 卡号和详情?](https://helpcenter.redotpay.com/zh-CN/articles/10566225-如何查看我的-redotpay-卡号和详情.md) - [我可以为我的 RedotPay 卡设置 PIN 吗?](https://helpcenter.redotpay.com/zh-CN/articles/10566228-我可以为我的-redotpay-卡设置-pin-吗.md) - [我的 RedotPay 卡有 SWIFT 代码吗?](https://helpcenter.redotpay.com/zh-CN/articles/10566229-我的-redotpay-卡有-swift-代码吗.md) - [如何为我的 RedotPay 卡设置交易限额?](https://helpcenter.redotpay.com/zh-CN/articles/10566231-如何为我的-redotpay-卡设置交易限额.md) - [如果我一个月不使用我的 RedotPay 卡,会收取任何费用吗?](https://helpcenter.redotpay.com/zh-CN/articles/10566233-如果我一个月不使用我的-redotpay-卡-会收取任何费用吗.md) - [为什么我的 RedotPay 卡被暂时冻结?](https://helpcenter.redotpay.com/zh-CN/articles/12409970-为什么我的-redotpay-卡被暂时冻结.md) - [为什么我的卡片限额会被风控?](https://helpcenter.redotpay.com/zh-CN/articles/12410097-为什么我的卡片限额会被风控.md) - [为什么我的卡片无法在某个商户使用?](https://helpcenter.redotpay.com/zh-CN/articles/12410141-为什么我的卡片无法在某个商户使用.md) - [为什么我的 RedotPay 卡在某些国家无法使用?](https://helpcenter.redotpay.com/zh-CN/articles/12410185-为什么我的-redotpay-卡在某些国家无法使用.md) - [为什么我的卡在店内被拒了?](https://helpcenter.redotpay.com/zh-CN/articles/12410188-为什么我的卡在店内被拒了.md) - [如何选择我的 RedotPay 卡可使用的币种?](https://helpcenter.redotpay.com/zh-CN/articles/12410374-如何选择我的-redotpay-卡可使用的币种.md) - [如何管理我的 RedotPay 卡支付控制?](https://helpcenter.redotpay.com/zh-CN/articles/12410383-如何管理我的-redotpay-卡支付控制.md) - [我能在实体卡制作阶段用卡吗?](https://helpcenter.redotpay.com/zh-CN/articles/10566159-我能在实体卡制作阶段用卡吗.md) - [忘记实体卡PIN码怎么办?](https://helpcenter.redotpay.com/zh-CN/articles/10566170-忘记实体卡pin码怎么办.md) - [我的RedotPay账户有余额,但是在ATM机上取钱,账户余额显示是0,是为什么?](https://helpcenter.redotpay.com/zh-CN/articles/10566176-我的redotpay账户有余额-但是在atm机上取钱-账户余额显示是0-是为什么.md) - [实体卡片是什么颜色?卡片颜色可以选择吗?支持定制吗?](https://helpcenter.redotpay.com/zh-CN/articles/10566215-实体卡片是什么颜色-卡片颜色可以选择吗-支持定制吗.md) - [为什么我的卡片还没有发货?](https://helpcenter.redotpay.com/zh-CN/articles/10566186-为什么我的卡片还没有发货.md) - [实体卡未发货,可以修改收货地址吗?](https://helpcenter.redotpay.com/zh-CN/articles/10566187-实体卡未发货-可以修改收货地址吗.md) - [我收到了有关地址问题的通知。我该怎么办?](https://helpcenter.redotpay.com/zh-CN/articles/10566188-我收到了有关地址问题的通知-我该怎么办.md) - [我的卡片包裹被退回了,我该怎么办?](https://helpcenter.redotpay.com/zh-CN/articles/10566191-我的卡片包裹被退回了-我该怎么办.md) - [卡片配送需要多久?](https://helpcenter.redotpay.com/zh-CN/articles/10566192-卡片配送需要多久.md) - [发卡限制](https://helpcenter.redotpay.com/zh-CN/articles/14254838-发卡限制.md) - [卡片配送限制](https://helpcenter.redotpay.com/zh-CN/articles/14255319-卡片配送限制.md) - [如何更换您的虚拟卡](https://helpcenter.redotpay.com/zh-CN/articles/10339267-如何更换您的虚拟卡.md) - [如果我删除卡片,会退还我的开卡费吗?](https://helpcenter.redotpay.com/zh-CN/articles/10566232-如果我删除卡片-会退还我的开卡费吗.md) - [我的 RedotPay 卡有效期是多久?](https://helpcenter.redotpay.com/zh-CN/articles/10566219-我的-redotpay-卡有效期是多久.md) - [如何删除 RedotPay 卡?](https://helpcenter.redotpay.com/zh-CN/articles/11098451-如何删除-redotpay-卡.md) - [如何将我的 RedotPay 虚拟卡关联到 Google Pay](https://helpcenter.redotpay.com/zh-CN/articles/10339272-如何将我的-redotpay-虚拟卡关联到-google-pay.md) - [为什么我的 RedotPay 卡无法关联 PayPal、Google Pay 或其他应用?](https://helpcenter.redotpay.com/zh-CN/articles/10621389-为什么我的-redotpay-卡无法关联-paypal-google-pay-或其他应用.md) - [什么是 Apple Pay?如何与我的 RedotPay 卡配合使用?](https://helpcenter.redotpay.com/zh-CN/articles/13303117-什么是-apple-pay-如何与我的-redotpay-卡配合使用.md) - [如何将您的 RedotPay 卡添加到 Apple 钱包](https://helpcenter.redotpay.com/zh-CN/articles/13303136-如何将您的-redotpay-卡添加到-apple-钱包.md) - [如何升级并将您的卡链接到 Apple Pay](https://helpcenter.redotpay.com/zh-CN/articles/13303146-如何升级并将您的卡链接到-apple-pay.md) - [如何将您的 RedotPay 卡添加到 Facebook](https://helpcenter.redotpay.com/zh-CN/articles/13405543-如何将您的-redotpay-卡添加到-facebook.md) - [如何将您的 RedotPay 卡添加到 TikTok 广告管理平台](https://helpcenter.redotpay.com/zh-CN/articles/13405553-如何将您的-redotpay-卡添加到-tiktok-广告管理平台.md) - [如何将您的 RedotPay 卡添加到 TikTok Shop](https://helpcenter.redotpay.com/zh-CN/articles/16033715-如何将您的-redotpay-卡添加到-tiktok-shop.md) - [如何添加卡片至 AliExpress](https://helpcenter.redotpay.com/zh-CN/articles/13405572-如何添加卡片至-aliexpress.md) - [如何将您的 RedotPay 卡添加到亚马逊](https://helpcenter.redotpay.com/zh-CN/articles/13405581-如何将您的-redotpay-卡添加到亚马逊.md) - [如何将您的 RedotPay 卡添加到 Uber](https://helpcenter.redotpay.com/zh-CN/articles/13405584-如何将您的-redotpay-卡添加到-uber.md) ### 管理您的交易订单 - [我的交易显示“已授权”是什么意思?](https://helpcenter.redotpay.com/zh-CN/articles/11130212-我的交易显示-已授权-是什么意思.md) - [我的交易显示“已清算”是什么意思?](https://helpcenter.redotpay.com/zh-CN/articles/11130247-我的交易显示-已清算-是什么意思.md) - [我的交易显示“冲正”状态是什么意思?](https://helpcenter.redotpay.com/zh-CN/articles/10757373-我的交易显示-冲正-状态是什么意思.md) - [如何设置我的 RedotPay 卡片限额?](https://helpcenter.redotpay.com/zh-CN/articles/10339281-如何设置我的-redotpay-卡片限额.md) - [如何更改我的 RedotPay 卡可使用的币种?](https://helpcenter.redotpay.com/zh-CN/articles/10587515-如何更改我的-redotpay-卡可使用的币种.md) - [如何设置币种支付顺序?](https://helpcenter.redotpay.com/zh-CN/articles/10587831-如何设置币种支付顺序.md) - [我可以为我的付款启用 3DS 吗?](https://helpcenter.redotpay.com/zh-CN/articles/10589100-我可以为我的付款启用-3ds-吗.md) - [虚拟卡在不绑定任何钱包的情况下,能用虚拟卡在网上购物吗?](https://helpcenter.redotpay.com/zh-CN/articles/10589133-虚拟卡在不绑定任何钱包的情况下-能用虚拟卡在网上购物吗.md) - [如何开启余额预警功能?](https://helpcenter.redotpay.com/zh-CN/articles/10835573-如何开启余额预警功能.md) - [为什么我会在 Google Play 上看到错误 Or‑hdt‑16?](https://helpcenter.redotpay.com/zh-CN/articles/10621397-为什么我会在-google-play-上看到错误-or-hdt-16.md) - [RedotPay支付页面报错怎么办?](https://helpcenter.redotpay.com/zh-CN/articles/10621406-redotpay支付页面报错怎么办.md) - [为什么我在速卖通平台购物支付提示报错?例如报错序号为“Payment failed CSC\_7200064/15/26/55"?](https://helpcenter.redotpay.com/zh-CN/articles/10621395-为什么我在速卖通平台购物支付提示报错-例如报错序号为-payment-failed-csc_7200064-15-26-55.md) - [购买游戏点数时,为什么我的 RedotPay 卡被拒了?](https://helpcenter.redotpay.com/zh-CN/articles/10621773-购买游戏点数时-为什么我的-redotpay-卡被拒了.md) - [为什么被拒绝的交易也向我收费了?](https://helpcenter.redotpay.com/zh-CN/articles/10621399-为什么被拒绝的交易也向我收费了.md) - [为什么我的结算金额与购买金额不同?](https://helpcenter.redotpay.com/zh-CN/articles/10621379-为什么我的结算金额与购买金额不同.md) - [RedotPay卡片能在哪些平台上使用?](https://helpcenter.redotpay.com/zh-CN/articles/10621384-redotpay卡片能在哪些平台上使用.md) - [RedotPay卡支持现金转账吗?](https://helpcenter.redotpay.com/zh-CN/articles/10621387-redotpay卡支持现金转账吗.md) - [加密货币汇率是如何确定的?](https://helpcenter.redotpay.com/zh-CN/articles/10621392-加密货币汇率是如何确定的.md) - [我看到一笔不认识的扣款,该怎么办?](https://helpcenter.redotpay.com/zh-CN/articles/10621393-我看到一笔不认识的扣款-该怎么办.md) - [为什么我的卡片扣款金额高于购买金额?](https://helpcenter.redotpay.com/zh-CN/articles/11307103-为什么我的卡片扣款金额高于购买金额.md) - [我已申请退款,为什么还没到账?](https://helpcenter.redotpay.com/zh-CN/articles/10621358-我已申请退款-为什么还没到账.md) - [退款如何处理?](https://helpcenter.redotpay.com/zh-CN/articles/10621360-退款如何处理.md) - [为什么退款金额少于我的支付金额?](https://helpcenter.redotpay.com/zh-CN/articles/10621366-为什么退款金额少于我的支付金额.md) - [如果我删除 RedotPay 卡,我的退款会怎样?](https://helpcenter.redotpay.com/zh-CN/articles/10339279-如果我删除-redotpay-卡-我的退款会怎样.md) - [我可以从 ATM 提取现金吗?会收取手续费吗?](https://helpcenter.redotpay.com/zh-CN/articles/10622095-我可以从-atm-提取现金吗-会收取手续费吗.md) - [为什么我有资金,ATM却显示余额为零?](https://helpcenter.redotpay.com/zh-CN/articles/10622364-为什么我有资金-atm却显示余额为零.md) - [我的 ATM 取款失败了,但仍被扣款。我该怎么办?](https://helpcenter.redotpay.com/zh-CN/articles/10622333-我的-atm-取款失败了-但仍被扣款-我该怎么办.md) - [如果 ATM 未吐钞,我该怎么办?](https://helpcenter.redotpay.com/zh-CN/articles/10622292-如果-atm-未吐钞-我该怎么办.md) - [我的RedotPay卡被ATM吞了。我该怎么办?](https://helpcenter.redotpay.com/zh-CN/articles/10339277-我的redotpay卡被atm吞了-我该怎么办.md) - [从 ATM 取款前,我需要先将加密货币兑换成现金吗?](https://helpcenter.redotpay.com/zh-CN/articles/10758335-从-atm-取款前-我需要先将加密货币兑换成现金吗.md) - [如何更改我的 RedotPay 卡账单地址?](https://helpcenter.redotpay.com/zh-CN/articles/10339278-如何更改我的-redotpay-卡账单地址.md) - [如何查看我的账单?](https://helpcenter.redotpay.com/zh-CN/articles/10622385-如何查看我的账单.md) - [从主流信用卡/借记卡网络向RedotPay转账有金额限制吗?](https://helpcenter.redotpay.com/zh-CN/articles/10621403-从主流信用卡-借记卡网络向redotpay转账有金额限制吗.md) - [如何取消与商户的订阅?](https://helpcenter.redotpay.com/zh-CN/articles/10622376-如何取消与商户的订阅.md) - [我看到不是我本人消费的扣款。我该怎么办?](https://helpcenter.redotpay.com/zh-CN/articles/10339273-我看到不是我本人消费的扣款-我该怎么办.md) - [我的 RedotPay 卡被盗刷了,该怎么办?](https://helpcenter.redotpay.com/zh-CN/articles/10339274-我的-redotpay-卡被盗刷了-该怎么办.md) - [如何对您不认识的卡片交易提出争议](https://helpcenter.redotpay.com/zh-CN/articles/10339276-如何对您不认识的卡片交易提出争议.md) - [我可以采取哪些措施来避免支付被拒?](https://helpcenter.redotpay.com/zh-CN/articles/10834021-我可以采取哪些措施来避免支付被拒.md) - [我的交易显示“Declined”是什么意思?](https://helpcenter.redotpay.com/zh-CN/articles/11130237-我的交易显示-declined-是什么意思.md) - [为什么我的非接触式支付被拒绝了?](https://helpcenter.redotpay.com/zh-CN/articles/12410214-为什么我的非接触式支付被拒绝了.md) - [为什么我的付款被拒,但 App 中没有记录?](https://helpcenter.redotpay.com/zh-CN/articles/10654983-为什么我的付款被拒-但-app-中没有记录.md) - [我在其他网站付款失败了,该怎么办?](https://helpcenter.redotpay.com/zh-CN/articles/10621509-我在其他网站付款失败了-该怎么办.md) ### 充值和提现 - [什么是了解您的交易(KYT)?](https://helpcenter.redotpay.com/zh-CN/articles/10339287-什么是了解您的交易-kyt.md) - [支持的加密货币、网络和最低存款](https://helpcenter.redotpay.com/zh-CN/articles/10693364-支持的加密货币-网络和最低存款.md) - [我可以将本地货币充值到我的 RedotPay 账户吗?](https://helpcenter.redotpay.com/zh-CN/articles/10693371-我可以将本地货币充值到我的-redotpay-账户吗.md) - [加密货币充值需要多久才能到账?](https://helpcenter.redotpay.com/zh-CN/articles/10693373-加密货币充值需要多久才能到账.md) - [如何将加密货币充值到我的RedotPay账户?](https://helpcenter.redotpay.com/zh-CN/articles/10339284-如何将加密货币充值到我的redotpay账户.md) - [如何查看我的充值进度?](https://helpcenter.redotpay.com/zh-CN/articles/10339283-如何查看我的充值进度.md) - [为什么我的加密货币充值还没到账?](https://helpcenter.redotpay.com/zh-CN/articles/10339282-为什么我的加密货币充值还没到账.md) - [如何通过信用卡购买加密货币?](https://helpcenter.redotpay.com/zh-CN/articles/10650778-如何通过信用卡购买加密货币.md) - [如果我充值了错误的加密货币或使用了错误的网络,会发生什么?](https://helpcenter.redotpay.com/zh-CN/articles/10339288-如果我充值了错误的加密货币或使用了错误的网络-会发生什么.md) - [提现需要多长时间?](https://helpcenter.redotpay.com/zh-CN/articles/10693378-提现需要多长时间.md) - [有最低提现金额吗?](https://helpcenter.redotpay.com/zh-CN/articles/10693388-有最低提现金额吗.md) - [我可以提现吗 USDs 吗?](https://helpcenter.redotpay.com/zh-CN/articles/10693389-我可以提现吗-usds-吗.md) - [如何将加密货币从RedotPay提币到另一个钱包或平台?](https://helpcenter.redotpay.com/zh-CN/articles/10339292-如何将加密货币从redotpay提币到另一个钱包或平台.md) - [如何查看我的提现状态?](https://helpcenter.redotpay.com/zh-CN/articles/10339291-如何查看我的提现状态.md) - [我的提现吗还没到账?](https://helpcenter.redotpay.com/zh-CN/articles/10339290-我的提现吗还没到账.md) ### 站内转账 - [如何进行站内转账?](https://helpcenter.redotpay.com/zh-CN/articles/10339293-如何进行站内转账.md) - [RedotPay站内转账规则](https://helpcenter.redotpay.com/zh-CN/articles/10339294-redotpay站内转账规则.md) ### Currency Account FAQ - [1. What is a Currency Account?](https://helpcenter.redotpay.com/zh-CN/articles/11990936-1-what-is-a-currency-account.md) - [2. What is the difference between a currency account and a regular bank account?](https://helpcenter.redotpay.com/zh-CN/articles/11990938-2-what-is-the-difference-between-a-currency-account-and-a-regular-bank-account.md) - [3. Are my funds safe in a Currency Account?](https://helpcenter.redotpay.com/zh-CN/articles/11990941-3-are-my-funds-safe-in-a-currency-account.md) - [4. What do I need to apply for a Currency Account?](https://helpcenter.redotpay.com/zh-CN/articles/11990943-4-what-do-i-need-to-apply-for-a-currency-account.md) - [5. What information is required to open a Currency Account?](https://helpcenter.redotpay.com/zh-CN/articles/11990953-5-what-information-is-required-to-open-a-currency-account.md) - [6. Which countries/regions can open a Currency Account?](https://helpcenter.redotpay.com/zh-CN/articles/11990956-6-which-countries-regions-can-open-a-currency-account.md) - [7. Which currencies are compatible with the Currency Account?](https://helpcenter.redotpay.com/zh-CN/articles/11990957-7-which-currencies-are-compatible-with-the-currency-account.md) - [8. Why is a risk assessment questionnaire required?](https://helpcenter.redotpay.com/zh-CN/articles/11990959-8-why-is-a-risk-assessment-questionnaire-required.md) - [9. Why might I need to submit additional documents to open an account?](https://helpcenter.redotpay.com/zh-CN/articles/11990962-9-why-might-i-need-to-submit-additional-documents-to-open-an-account.md) - [10. How do I apply for a Currency Account supporting multiple currencies?](https://helpcenter.redotpay.com/zh-CN/articles/11990964-10-how-do-i-apply-for-a-currency-account-supporting-multiple-currencies.md) - [11. What information will I receive after opening an account?](https://helpcenter.redotpay.com/zh-CN/articles/11990965-11-what-information-will-i-receive-after-opening-an-account.md) - [12. What is the $100 account opening requirement?](https://helpcenter.redotpay.com/zh-CN/articles/11990966-12-what-is-the-100-account-opening-requirement.md) - [13. How do I close my Currency Account?](https://helpcenter.redotpay.com/zh-CN/articles/11990967-13-how-do-i-close-my-currency-account.md) - [什么是USDs?](https://helpcenter.redotpay.com/zh-CN/articles/13868119-什么是usds.md) - [1. How can I use my EUR and GBP balance after topping up?](https://helpcenter.redotpay.com/zh-CN/articles/11990973-1-how-can-i-use-my-eur-and-gbp-balance-after-topping-up.md) - [2. What are the requirements for a successful deposit?](https://helpcenter.redotpay.com/zh-CN/articles/11990976-2-what-are-the-requirements-for-a-successful-deposit.md) - [3. What deposit methods are supported?](https://helpcenter.redotpay.com/zh-CN/articles/11990987-3-what-deposit-methods-are-supported.md) - [4. When will the deposit arrive?](https://helpcenter.redotpay.com/zh-CN/articles/11990990-4-when-will-the-deposit-arrive.md) - [5. What is the deposit fee policy?](https://helpcenter.redotpay.com/zh-CN/articles/11990992-5-what-is-the-deposit-fee-policy.md) - [2. Are there any fees for depositing EUR/GBP into my currency account?](https://helpcenter.redotpay.com/zh-CN/articles/11991601-2-are-there-any-fees-for-depositing-eur-gbp-into-my-currency-account.md) - [1. What is the handling fee policy?](https://helpcenter.redotpay.com/zh-CN/articles/11991607-1-what-is-the-handling-fee-policy.md) - [2. When will my deposit refund arrive?](https://helpcenter.redotpay.com/zh-CN/articles/11991608-2-when-will-my-deposit-refund-arrive.md) - [1. Can I withdraw EUR/GBP from my currency account to a bank account?](https://helpcenter.redotpay.com/zh-CN/articles/11991671-1-can-i-withdraw-eur-gbp-from-my-currency-account-to-a-bank-account.md) - [2. Will I receive a physical card after opening a currency account?](https://helpcenter.redotpay.com/zh-CN/articles/11991675-2-will-i-receive-a-physical-card-after-opening-a-currency-account.md) - [1. What should I do if I forgot my login details?](https://helpcenter.redotpay.com/zh-CN/articles/11991673-1-what-should-i-do-if-i-forgot-my-login-details.md) ### 礼物 - [如何在RedotPay发送和接收加密货币礼物](https://helpcenter.redotpay.com/zh-CN/articles/10376575-如何在redotpay发送和接收加密货币礼物.md) ### 安全指南 - [如何保护我的 RedotPay 账户安全?](https://helpcenter.redotpay.com/zh-CN/articles/10339300-如何保护我的-redotpay-账户安全.md) - [卡片安全设置](https://helpcenter.redotpay.com/zh-CN/articles/10339299-卡片安全设置.md) - [如何设置防钓鱼码](https://helpcenter.redotpay.com/zh-CN/articles/10339298-如何设置防钓鱼码.md) - [防范钓鱼攻击](https://helpcenter.redotpay.com/zh-CN/articles/10339301-防范钓鱼攻击.md) - [不要给陌生人转账](https://helpcenter.redotpay.com/zh-CN/articles/10339302-不要给陌生人转账.md) - [如何识别钓鱼邮件并预防诈骗风险?](https://helpcenter.redotpay.com/zh-CN/articles/11791016-如何识别钓鱼邮件并预防诈骗风险.md) - [常见加密货币与法币出入金诈骗场景及防范指南](https://helpcenter.redotpay.com/zh-CN/articles/11791036-常见加密货币与法币出入金诈骗场景及防范指南.md) - [法币出入金防诈骗指南:5 个实用建议](https://helpcenter.redotpay.com/zh-CN/articles/11791057-法币出入金防诈骗指南-5-个实用建议.md) - [如何报告诈骗行为?](https://helpcenter.redotpay.com/zh-CN/articles/11791074-如何报告诈骗行为.md) ### 信用账户 - [信用账户每日签到活动](https://helpcenter.redotpay.com/zh-CN/articles/11568631-信用账户每日签到活动.md) - [信用账户:新手快速入门指南](https://helpcenter.redotpay.com/zh-CN/articles/11093458-信用账户-新手快速入门指南.md) - [信用账户风险系数(适用于 v3.0.0 以下)](https://helpcenter.redotpay.com/zh-CN/articles/11093491-信用账户风险系数-适用于-v3-0-0-以下.md) - [了解您的信用欠款与利息](https://helpcenter.redotpay.com/zh-CN/articles/11093493-了解您的信用欠款与利息.md) - [如何偿还信用账户内的欠款?(适用于 v3.0.0 以下)](https://helpcenter.redotpay.com/zh-CN/articles/12048691-如何偿还信用账户内的欠款-适用于-v3-0-0-以下.md) - [开启 RedotPay 信用支付](https://helpcenter.redotpay.com/zh-CN/articles/13224754-开启-redotpay-信用支付.md) - [了解您的信用额度](https://helpcenter.redotpay.com/zh-CN/articles/13224793-了解您的信用额度.md) - [风险管理](https://helpcenter.redotpay.com/zh-CN/articles/13224824-风险管理.md) - [其他问题](https://helpcenter.redotpay.com/zh-CN/articles/13224844-其他问题.md) - [为什么使用信用账户会产生信用欠款?](https://helpcenter.redotpay.com/zh-CN/articles/14496602-为什么使用信用账户会产生信用欠款.md) ### 多市场出金 - [如何发送加密货币并以本地货币接收至银行账户或电子钱包](https://helpcenter.redotpay.com/zh-CN/articles/11388117-如何发送加密货币并以本地货币接收至银行账户或电子钱包.md) - [RedotPay国际转账FAQ](https://helpcenter.redotpay.com/zh-CN/articles/11325255-redotpay国际转账faq.md) ### 理财 - [RedotPay Earn入门指南](https://helpcenter.redotpay.com/zh-CN/articles/11828476-redotpay-earn入门指南.md) ### P2P - [什么是 RedotPay P2P市场?](https://helpcenter.redotpay.com/zh-CN/articles/12041647-什么是-redotpay-p2p市场.md) - [RedotPay P2P市场如何运转?](https://helpcenter.redotpay.com/zh-CN/articles/12041650-redotpay-p2p市场如何运转.md) - [RedotPay 点对点市场为用户提供哪些保障](https://helpcenter.redotpay.com/zh-CN/articles/12041678-redotpay-点对点市场为用户提供哪些保障.md) - [如何开始使用 RedotPay 点对点市场?](https://helpcenter.redotpay.com/zh-CN/articles/12041688-如何开始使用-redotpay-点对点市场.md) - [1. 什么是 P2P 交易?](https://helpcenter.redotpay.com/zh-CN/articles/12041697-1-什么是-p2p-交易.md) - [谁可以在 RedotPay 点对点市场交易?](https://helpcenter.redotpay.com/zh-CN/articles/12041698-谁可以在-redotpay-点对点市场交易.md) - [什么是挂单方?](https://helpcenter.redotpay.com/zh-CN/articles/12041700-什么是挂单方.md) - [什么是吃单方?](https://helpcenter.redotpay.com/zh-CN/articles/12041702-什么是吃单方.md) - [什么是广告?](https://helpcenter.redotpay.com/zh-CN/articles/12041703-什么是广告.md) - [如何发布广告?](https://helpcenter.redotpay.com/zh-CN/articles/12041704-如何发布广告.md) - [什么是订单?](https://helpcenter.redotpay.com/zh-CN/articles/12041745-什么是订单.md) - [为什么我需要添加支付方式?](https://helpcenter.redotpay.com/zh-CN/articles/12041752-为什么我需要添加支付方式.md) - [什么是争议?](https://helpcenter.redotpay.com/zh-CN/articles/12041757-什么是争议.md) - [如何取消争议?](https://helpcenter.redotpay.com/zh-CN/articles/12041758-如何取消争议.md) - [如何通过 RedotPay 点对点市场购买稳定币](https://helpcenter.redotpay.com/zh-CN/articles/12041775-如何通过-redotpay-点对点市场购买稳定币.md) - [如何通过 RedotPay P2P 出售稳定币](https://helpcenter.redotpay.com/zh-CN/articles/12041815-如何通过-redotpay-p2p-出售稳定币.md) - [如何成为点对点市场广告发布者](https://helpcenter.redotpay.com/zh-CN/articles/12041974-如何成为点对点市场广告发布者.md) - [在 RedotPay 点对点市场发布广告的要求](https://helpcenter.redotpay.com/zh-CN/articles/12041986-在-redotpay-点对点市场发布广告的要求.md) - [RedotPay P2P 推荐广告如何运作](https://helpcenter.redotpay.com/zh-CN/articles/15029113-redotpay-p2p-推荐广告如何运作.md) - [如何在 RedotPay 点对点市场发布广告?](https://helpcenter.redotpay.com/zh-CN/articles/12042015-如何在-redotpay-点对点市场发布广告.md) - [6.2 RedotPay P2P 广告分享指南](https://helpcenter.redotpay.com/zh-CN/articles/12042032-6-2-redotpay-p2p-广告分享指南.md) - [如何在 RedotPay 点对点市场设置和使用私人广告](https://helpcenter.redotpay.com/zh-CN/articles/13229866-如何在-redotpay-点对点市场设置和使用私人广告.md) - [如何在 RedotPay P2P市场上避免诈骗](https://helpcenter.redotpay.com/zh-CN/articles/12042044-如何在-redotpay-p2p市场上避免诈骗.md) - [如何在 RedotPay 点对点市场上设置支付方式](https://helpcenter.redotpay.com/zh-CN/articles/12042089-如何在-redotpay-点对点市场上设置支付方式.md) - [RedotPay P2P市场聊天室指南](https://helpcenter.redotpay.com/zh-CN/articles/12042103-redotpay-p2p市场聊天室指南.md) - [如何取消RedotPay P2P市场的订单](https://helpcenter.redotpay.com/zh-CN/articles/12350790-如何取消redotpay-p2p市场的订单.md) - [P2P订单完成率介绍](https://helpcenter.redotpay.com/zh-CN/articles/12320794-p2p订单完成率介绍.md) - [RedotPay P2P 交易行为准则](https://helpcenter.redotpay.com/zh-CN/articles/13250558-redotpay-p2p-交易行为准则.md) - [哪些国家可以使用RedotPay点对点市场?](https://helpcenter.redotpay.com/zh-CN/articles/12042134-哪些国家可以使用redotpay点对点市场.md) - [RedotPay P2P 纠纷指南](https://helpcenter.redotpay.com/zh-CN/articles/12042111-redotpay-p2p-纠纷指南.md) - [RedotPay P2P 争议处理指南](https://helpcenter.redotpay.com/zh-CN/articles/12042120-redotpay-p2p-争议处理指南.md) - [哪些国家可以使用 RedotPay 点对点市场?](https://helpcenter.redotpay.com/zh-CN/articles/12042138-哪些国家可以使用-redotpay-点对点市场.md) ### 公告 - [$BNB 现已上线 RedotPay!](https://helpcenter.redotpay.com/zh-CN/articles/11926860-bnb-现已上线-redotpay.md) - [$XRP现已上线RedotPay!](https://helpcenter.redotpay.com/zh-CN/articles/11881432-xrp现已上线redotpay.md) - [$TON 现已上线 RedotPay!](https://helpcenter.redotpay.com/zh-CN/articles/11735951-ton-现已上线-redotpay.md) - [$TRX 现已上线 RedotPay !](https://helpcenter.redotpay.com/zh-CN/articles/11623363-trx-现已上线-redotpay.md) - [$S 现已上线 RedotPay !](https://helpcenter.redotpay.com/zh-CN/articles/11560185-s-现已上线-redotpay.md) - [$SOL 现已上线 RedotPay !](https://helpcenter.redotpay.com/zh-CN/articles/11532691-sol-现已上线-redotpay.md) - [关于以太坊网络(ETH)升级及硬分叉暂停充值、提现的公告-2025-05-07](https://helpcenter.redotpay.com/zh-CN/articles/11305579-关于以太坊网络-eth-升级及硬分叉暂停充值-提现的公告-2025-05-07.md) - [PayPal 等第三方平台转账功能介绍 & 五月手续费优惠公告](https://helpcenter.redotpay.com/zh-CN/articles/11331113-paypal-等第三方平台转账功能介绍-五月手续费优惠公告.md) - [RedotPay关于Solana链临时维护的公告](https://helpcenter.redotpay.com/zh-CN/articles/11065811-redotpay关于solana链临时维护的公告.md) - [RedotPay小程序](https://helpcenter.redotpay.com/zh-CN/articles/11723083-redotpay小程序.md) ### 质押借币FAQ - [开始使用 RedotPay 加密货币贷款](https://helpcenter.redotpay.com/zh-CN/articles/12731355-开始使用-redotpay-加密货币贷款.md) ### Scan to Pay - [开始使用即时二维码支付](https://helpcenter.redotpay.com/zh-CN/articles/14133264-开始使用即时二维码支付.md) ### RedotPay Pro - [RedotPay Pro 入门](https://helpcenter.redotpay.com/zh-CN/articles/14686020-redotpay-pro-入门.md) ### Points - [积分如何运作](https://helpcenter.redotpay.com/zh-CN/articles/15478096-积分如何运作.md) ### Lifestyle - [哪些设备兼容 eSIM?](https://helpcenter.redotpay.com/zh-CN/articles/16009316-哪些设备兼容-esim.md) - [eSIM 入门指南](https://helpcenter.redotpay.com/zh-CN/articles/16106198-esim-入门指南.md) - [虚拟礼品卡 — 常见问题](https://helpcenter.redotpay.com/zh-CN/articles/15799536-虚拟礼品卡-常见问题.md) - [开通您的话费充值功能](https://helpcenter.redotpay.com/zh-CN/articles/14318665-开通您的话费充值功能.md) ### Trade - [开始使用 RedotPay Trade(测试中)](https://helpcenter.redotpay.com/zh-CN/articles/16815786-开始使用-redotpay-trade-测试中.md) - [RedotPay Trade(Beta 测试)如何充值、提现和结算?](https://helpcenter.redotpay.com/zh-CN/articles/16815818-redotpay-trade-beta-测试-如何充值-提现和结算.md) - [RedotPay Trade(Beta 测试)交易手续费计算说明](https://helpcenter.redotpay.com/zh-CN/articles/16816148-redotpay-trade-beta-测试-交易手续费计算说明.md) - [RedotPay Trade(Beta 测试)如何开仓?](https://helpcenter.redotpay.com/zh-CN/articles/16816168-redotpay-trade-beta-测试-如何开仓.md) - [RedotPay Trade(Beta 测试)如何查看和关闭仓位?](https://helpcenter.redotpay.com/zh-CN/articles/16816189-redotpay-trade-beta-测试-如何查看和关闭仓位.md) - [关键交易术语解释](https://helpcenter.redotpay.com/zh-CN/articles/16816206-关键交易术语解释.md) - [RedotPay Trade(测试版)中的订单类型如何运作?](https://helpcenter.redotpay.com/zh-CN/articles/16816225-redotpay-trade-测试版-中的订单类型如何运作.md) - [RedotPay Trade(Beta Testing)在哪些地区可用?](https://helpcenter.redotpay.com/zh-CN/articles/16816231-redotpay-trade-beta-testing-在哪些地区可用.md) ## Español ### Registro de cuenta - [Servicios y funciones de RedotPay](https://helpcenter.redotpay.com/es/articles/11070044-servicios-y-funciones-de-redotpay.md) - [Guía para principiantes: Cómo solicitar una tarjeta cripto de RedotPay](https://helpcenter.redotpay.com/es/articles/11008771-guia-para-principiantes-como-solicitar-una-tarjeta-cripto-de-redotpay.md) - [¿Dónde puedo usar mi tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/11027583-donde-puedo-usar-mi-tarjeta-redotpay.md) - [¿Dónde puedo descargar la app de RedotPay?](https://helpcenter.redotpay.com/es/articles/10339260-donde-puedo-descargar-la-app-de-redotpay.md) - [¿Cómo creo una cuenta de RedotPay?](https://helpcenter.redotpay.com/es/articles/10521757-como-creo-una-cuenta-de-redotpay.md) - [¿Cómo uso mi recompensa de registro de 5 USDs?](https://helpcenter.redotpay.com/es/articles/10339297-como-uso-mi-recompensa-de-registro-de-5-usds.md) - [Requisitos de verificación de identidad](https://helpcenter.redotpay.com/es/articles/10920717-requisitos-de-verificacion-de-identidad.md) - [¿Cómo configuro Google Authenticator?](https://helpcenter.redotpay.com/es/articles/10339266-como-configuro-google-authenticator.md) - [¿Cómo obtengo códigos de verificación por WhatsApp?](https://helpcenter.redotpay.com/es/articles/10339257-como-obtengo-codigos-de-verificacion-por-whatsapp.md) - [Cómo invitar a amigos y ganar recompensas](https://helpcenter.redotpay.com/es/articles/10339296-como-invitar-a-amigos-y-ganar-recompensas.md) - [Comprender la verificación de identidad](https://helpcenter.redotpay.com/es/articles/10339264-comprender-la-verificacion-de-identidad.md) - [¿Cómo completar la verificación de identidad de mi cuenta?](https://helpcenter.redotpay.com/es/articles/10339261-como-completar-la-verificacion-de-identidad-de-mi-cuenta.md) - [Países o regiones no compatibles con RedotPay](https://helpcenter.redotpay.com/es/articles/10339263-paises-o-regiones-no-compatibles-con-redotpay.md) - [¿Por qué falló mi verificación KYC?](https://helpcenter.redotpay.com/es/articles/10339262-por-que-fallo-mi-verificacion-kyc.md) - [¿Por qué veo el error "Email Already Exists"?](https://helpcenter.redotpay.com/es/articles/10521805-por-que-veo-el-error-email-already-exists.md) - [¿Cómo uso un código de referido?](https://helpcenter.redotpay.com/es/articles/10521800-como-uso-un-codigo-de-referido.md) - [¿Cómo encuentro mi ID de usuario de RedotPay \(UID\)?](https://helpcenter.redotpay.com/es/articles/10521793-como-encuentro-mi-id-de-usuario-de-redotpay-uid.md) - [¿Cómo verificar el número de teléfono o correo electrónico vinculado a mi cuenta de RedotPay?](https://helpcenter.redotpay.com/es/articles/10522007-como-verificar-el-numero-de-telefono-o-correo-electronico-vinculado-a-mi-cuenta-de-redotpay.md) - [¿Por qué mi email aparece como @privaterelay.appleid.com?](https://helpcenter.redotpay.com/es/articles/10522039-por-que-mi-email-aparece-como-privaterelay-appleid-com.md) - [¿Cómo recupero mis datos de inicio de sesión?](https://helpcenter.redotpay.com/es/articles/10522040-como-recupero-mis-datos-de-inicio-de-sesion.md) - [¿Cómo cambio mi número de teléfono o correo electrónico?](https://helpcenter.redotpay.com/es/articles/10339255-como-cambio-mi-numero-de-telefono-o-correo-electronico.md) - [¿Cómo restablezco o cambio mi contraseña?](https://helpcenter.redotpay.com/es/articles/10339254-como-restablezco-o-cambio-mi-contrasena.md) - [No recibo mi código de verificación por SMS](https://helpcenter.redotpay.com/es/articles/10339253-no-recibo-mi-codigo-de-verificacion-por-sms.md) - [No recibo mi código de verificación por email](https://helpcenter.redotpay.com/es/articles/10526065-no-recibo-mi-codigo-de-verificacion-por-email.md) - [Mi código de Google Authenticator no funciona](https://helpcenter.redotpay.com/es/articles/10339265-mi-codigo-de-google-authenticator-no-funciona.md) - [¿Qué debo hacer si mi cuenta está bloqueada?](https://helpcenter.redotpay.com/es/articles/10521677-que-debo-hacer-si-mi-cuenta-esta-bloqueada.md) - [Cómo desactivar mi cuenta de RedotPay](https://helpcenter.redotpay.com/es/articles/10521686-como-desactivar-mi-cuenta-de-redotpay.md) - [¿Cómo reactivo mi cuenta deshabilitada?](https://helpcenter.redotpay.com/es/articles/10521703-como-reactivo-mi-cuenta-deshabilitada.md) - [¿Por qué veo el error "El número de teléfono ya existe"?](https://helpcenter.redotpay.com/es/articles/10521712-por-que-veo-el-error-el-numero-de-telefono-ya-existe.md) - [Cómo calibrar la hora de tu teléfono](https://helpcenter.redotpay.com/es/articles/10720319-como-calibrar-la-hora-de-tu-telefono.md) - [¿Cómo elimino mi cuenta?](https://helpcenter.redotpay.com/es/articles/10522092-como-elimino-mi-cuenta.md) - [¿Puedo seguir recibiendo reembolsos después de eliminar mi cuenta?](https://helpcenter.redotpay.com/es/articles/10522119-puedo-seguir-recibiendo-reembolsos-despues-de-eliminar-mi-cuenta.md) - [¿Cuánto tiempo tarda en eliminarse mi cuenta?](https://helpcenter.redotpay.com/es/articles/10522121-cuanto-tiempo-tarda-en-eliminarse-mi-cuenta.md) - [¿Puedo crear una nueva cuenta después de eliminar la mía?](https://helpcenter.redotpay.com/es/articles/11307636-puedo-crear-una-nueva-cuenta-despues-de-eliminar-la-mia.md) - [Cómo habilitar una clave de acceso](https://helpcenter.redotpay.com/es/articles/11008926-como-habilitar-una-clave-de-acceso.md) - [Cómo configurar una clave de acceso](https://helpcenter.redotpay.com/es/articles/10425552-como-configurar-una-clave-de-acceso.md) - [Cómo eliminar una clave de acceso](https://helpcenter.redotpay.com/es/articles/11009159-como-eliminar-una-clave-de-acceso.md) ### Problema relacionado con la tarjeta de - [¿Puedo obtener una tarjeta cripto RedotPay si tengo 16 años?](https://helpcenter.redotpay.com/es/articles/10566202-puedo-obtener-una-tarjeta-cripto-redotpay-si-tengo-16-anos.md) - [¿Hay alguna comisión por obtener una tarjeta?](https://helpcenter.redotpay.com/es/articles/10566200-hay-alguna-comision-por-obtener-una-tarjeta.md) - [¿La tarifa de emisión de la tarjeta cuenta como saldo disponible para gastar?](https://helpcenter.redotpay.com/es/articles/10566201-la-tarifa-de-emision-de-la-tarjeta-cuenta-como-saldo-disponible-para-gastar.md) - [¿Cómo consigo una tarjeta virtual?](https://helpcenter.redotpay.com/es/articles/10721182-como-consigo-una-tarjeta-virtual.md) - [¿Cómo obtengo una tarjeta física?](https://helpcenter.redotpay.com/es/articles/10721338-como-obtengo-una-tarjeta-fisica.md) - [¿Puedo obtener una tarjeta RedotPay si mi número de teléfono y mi documento de identidad son de países diferentes?](https://helpcenter.redotpay.com/es/articles/10566196-puedo-obtener-una-tarjeta-redotpay-si-mi-numero-de-telefono-y-mi-documento-de-identidad-son-de-paises-diferentes.md) - [¿Puedo convertir mi tarjeta virtual en una tarjeta física pagando la diferencia?](https://helpcenter.redotpay.com/es/articles/10566221-puedo-convertir-mi-tarjeta-virtual-en-una-tarjeta-fisica-pagando-la-diferencia.md) - [¿Puedo cambiar el nombre en mi tarjeta después de que se emita?](https://helpcenter.redotpay.com/es/articles/10566213-puedo-cambiar-el-nombre-en-mi-tarjeta-despues-de-que-se-emita.md) - [¿Cuántas tarjetas puedo tener bajo mi cuenta?](https://helpcenter.redotpay.com/es/articles/10566203-cuantas-tarjetas-puedo-tener-bajo-mi-cuenta.md) - [¿Puedo cambiar la moneda de mi tarjeta después de su emisión?](https://helpcenter.redotpay.com/es/articles/10566218-puedo-cambiar-la-moneda-de-mi-tarjeta-despues-de-su-emision.md) - [¿Cómo activo mi tarjeta física?](https://helpcenter.redotpay.com/es/articles/10721424-como-activo-mi-tarjeta-fisica.md) - [Limitaciones y comisiones de la tarjeta RedotPay](https://helpcenter.redotpay.com/es/articles/10339271-limitaciones-y-comisiones-de-la-tarjeta-redotpay.md) - [¿Qué compras tienen comisión por transacción?](https://helpcenter.redotpay.com/es/articles/10339275-que-compras-tienen-comision-por-transaccion.md) - [¿Qué tipo de tarjeta es la tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/10566205-que-tipo-de-tarjeta-es-la-tarjeta-redotpay.md) - [¿Cuáles son las diferencias entre las tarjetas en USD y HKD, y cómo puedo verificar la moneda predeterminada de mi tarjeta?](https://helpcenter.redotpay.com/es/articles/10566206-cuales-son-las-diferencias-entre-las-tarjetas-en-usd-y-hkd-y-como-puedo-verificar-la-moneda-predeterminada-de-mi-tarjeta.md) - [¿Qué es el CVV?](https://helpcenter.redotpay.com/es/articles/10566227-que-es-el-cvv.md) - [¿Cómo usar mi tarjeta cripto RedotPay para transacciones?](https://helpcenter.redotpay.com/es/articles/11027588-como-usar-mi-tarjeta-cripto-redotpay-para-transacciones.md) - [¿Cómo puedo ver el número y los datos de mi tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/10566225-como-puedo-ver-el-numero-y-los-datos-de-mi-tarjeta-redotpay.md) - [¿Puedo establecer un PIN para mi tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/10566228-puedo-establecer-un-pin-para-mi-tarjeta-redotpay.md) - [¿Mi tarjeta RedotPay tiene un código SWIFT?](https://helpcenter.redotpay.com/es/articles/10566229-mi-tarjeta-redotpay-tiene-un-codigo-swift.md) - [¿Cómo configuro los límites de transacción de mi tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/10566231-como-configuro-los-limites-de-transaccion-de-mi-tarjeta-redotpay.md) - [¿Hay alguna comisión si no uso mi tarjeta RedotPay durante un mes?](https://helpcenter.redotpay.com/es/articles/10566233-hay-alguna-comision-si-no-uso-mi-tarjeta-redotpay-durante-un-mes.md) - [¿Por qué mi tarjeta RedotPay está congelada temporalmente?](https://helpcenter.redotpay.com/es/articles/12409970-por-que-mi-tarjeta-redotpay-esta-congelada-temporalmente.md) - [¿Por qué se ha reducido temporalmente el límite de mi tarjeta por motivos de seguridad?](https://helpcenter.redotpay.com/es/articles/12410097-por-que-se-ha-reducido-temporalmente-el-limite-de-mi-tarjeta-por-motivos-de-seguridad.md) - [¿Por qué no puedo usar mi tarjeta en un comercio específico?](https://helpcenter.redotpay.com/es/articles/12410141-por-que-no-puedo-usar-mi-tarjeta-en-un-comercio-especifico.md) - [¿Por qué mi tarjeta RedotPay no funciona en algunos países?](https://helpcenter.redotpay.com/es/articles/12410185-por-que-mi-tarjeta-redotpay-no-funciona-en-algunos-paises.md) - [¿Por qué rechazaron mi tarjeta en una tienda?](https://helpcenter.redotpay.com/es/articles/12410188-por-que-rechazaron-mi-tarjeta-en-una-tienda.md) - [¿Cómo elijo qué monedas puede usar mi tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/12410374-como-elijo-que-monedas-puede-usar-mi-tarjeta-redotpay.md) - [¿Cómo administro los controles de pago de mi tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/12410383-como-administro-los-controles-de-pago-de-mi-tarjeta-redotpay.md) - [¿Puedo usar mi tarjeta física durante el proceso de producción?](https://helpcenter.redotpay.com/es/articles/10566159-puedo-usar-mi-tarjeta-fisica-durante-el-proceso-de-produccion.md) - [¿Qué debo hacer si olvido el PIN de mi tarjeta física?](https://helpcenter.redotpay.com/es/articles/10566170-que-debo-hacer-si-olvido-el-pin-de-mi-tarjeta-fisica.md) - [¿Por qué el cajero automático muestra saldo cero en mi cuenta RedotPay aunque tengo fondos?](https://helpcenter.redotpay.com/es/articles/10566176-por-que-el-cajero-automatico-muestra-saldo-cero-en-mi-cuenta-redotpay-aunque-tengo-fondos.md) - [¿Qué colores están disponibles para las tarjetas físicas y se pueden personalizar?](https://helpcenter.redotpay.com/es/articles/10566215-que-colores-estan-disponibles-para-las-tarjetas-fisicas-y-se-pueden-personalizar.md) - [¿Por qué aún no se ha enviado mi tarjeta física?](https://helpcenter.redotpay.com/es/articles/10566186-por-que-aun-no-se-ha-enviado-mi-tarjeta-fisica.md) - [¿Puedo modificar mi dirección de envío si mi tarjeta física aún no ha sido enviada?](https://helpcenter.redotpay.com/es/articles/10566187-puedo-modificar-mi-direccion-de-envio-si-mi-tarjeta-fisica-aun-no-ha-sido-enviada.md) - [Recibí una notificación sobre un problema con la dirección. ¿Qué debo hacer?](https://helpcenter.redotpay.com/es/articles/10566188-recibi-una-notificacion-sobre-un-problema-con-la-direccion-que-debo-hacer.md) - [Devolvieron el paquete de mi tarjeta. ¿Qué debo hacer?](https://helpcenter.redotpay.com/es/articles/10566191-devolvieron-el-paquete-de-mi-tarjeta-que-debo-hacer.md) - [¿Cuánto tarda la entrega de la tarjeta?](https://helpcenter.redotpay.com/es/articles/10566192-cuanto-tarda-la-entrega-de-la-tarjeta.md) - [Restricciones de emisión de tarjeta](https://helpcenter.redotpay.com/es/articles/14254838-restricciones-de-emision-de-tarjeta.md) - [Restricciones de entrega de la tarjeta](https://helpcenter.redotpay.com/es/articles/14255319-restricciones-de-entrega-de-la-tarjeta.md) - [Cómo reemplazar tu tarjeta virtual](https://helpcenter.redotpay.com/es/articles/10339267-como-reemplazar-tu-tarjeta-virtual.md) - [¿Me reembolsarán la tarifa de emisión de la tarjeta si elimino mi tarjeta?](https://helpcenter.redotpay.com/es/articles/10566232-me-reembolsaran-la-tarifa-de-emision-de-la-tarjeta-si-elimino-mi-tarjeta.md) - [¿Cuánto tiempo es válida mi tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/10566219-cuanto-tiempo-es-valida-mi-tarjeta-redotpay.md) - [¿Cómo elimino una tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/11098451-como-elimino-una-tarjeta-redotpay.md) - [Cómo vincular mi tarjeta virtual RedotPay a Google Pay](https://helpcenter.redotpay.com/es/articles/10339272-como-vincular-mi-tarjeta-virtual-redotpay-a-google-pay.md) - [¿Por qué mi tarjeta RedotPay no se puede vincular a PayPal, Google Pay u otras aplicaciones?](https://helpcenter.redotpay.com/es/articles/10621389-por-que-mi-tarjeta-redotpay-no-se-puede-vincular-a-paypal-google-pay-u-otras-aplicaciones.md) - [Cómo añadir tu tarjeta RedotPay a Apple Wallet](https://helpcenter.redotpay.com/es/articles/13303136-como-anadir-tu-tarjeta-redotpay-a-apple-wallet.md) - [Cómo actualizar y vincular tu tarjeta a Apple Pay](https://helpcenter.redotpay.com/es/articles/13303146-como-actualizar-y-vincular-tu-tarjeta-a-apple-pay.md) - [Cómo añadir tu tarjeta RedotPay a Facebook](https://helpcenter.redotpay.com/es/articles/13405543-como-anadir-tu-tarjeta-redotpay-a-facebook.md) - [Cómo añadir tu tarjeta RedotPay al Administrador de anuncios de TikTok](https://helpcenter.redotpay.com/es/articles/13405553-como-anadir-tu-tarjeta-redotpay-al-administrador-de-anuncios-de-tiktok.md) - [Cómo añadir tu tarjeta RedotPay a TikTok Shop](https://helpcenter.redotpay.com/es/articles/16033715-como-anadir-tu-tarjeta-redotpay-a-tiktok-shop.md) - [Cómo añadir tu tarjeta RedotPay a Amazon](https://helpcenter.redotpay.com/es/articles/13405581-como-anadir-tu-tarjeta-redotpay-a-amazon.md) - [Cómo añadir tu tarjeta RedotPay a Uber](https://helpcenter.redotpay.com/es/articles/13405584-como-anadir-tu-tarjeta-redotpay-a-uber.md) ### Gestionar tus transacciones - [¿Qué significa “Autorizada” en mi transacción?](https://helpcenter.redotpay.com/es/articles/11130212-que-significa-autorizada-en-mi-transaccion.md) - [¿Qué significa «Liquidada» en mi transacción?](https://helpcenter.redotpay.com/es/articles/11130247-que-significa-liquidada-en-mi-transaccion.md) - [¿Qué significa el estado “Reversión” en mi transacción?](https://helpcenter.redotpay.com/es/articles/10757373-que-significa-el-estado-reversion-en-mi-transaccion.md) - [¿Cómo configuro el límite de mi tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/10339281-como-configuro-el-limite-de-mi-tarjeta-redotpay.md) - [¿Cómo cambio las divisas que puede usar mi tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/10587515-como-cambio-las-divisas-que-puede-usar-mi-tarjeta-redotpay.md) - [¿Cómo puedo configurar el orden de prioridad de las monedas de pago?](https://helpcenter.redotpay.com/es/articles/10587831-como-puedo-configurar-el-orden-de-prioridad-de-las-monedas-de-pago.md) - [¿Puedo activar 3DS para mis pagos?](https://helpcenter.redotpay.com/es/articles/10589100-puedo-activar-3ds-para-mis-pagos.md) - [¿Puedo comprar en línea con mi tarjeta virtual sin vincular una billetera?](https://helpcenter.redotpay.com/es/articles/10589133-puedo-comprar-en-linea-con-mi-tarjeta-virtual-sin-vincular-una-billetera.md) - [¿Cómo activar la alerta de saldo bajo?](https://helpcenter.redotpay.com/es/articles/10835573-como-activar-la-alerta-de-saldo-bajo.md) - [¿Por qué veo el error Or‑hdt‑16 en Google Play?](https://helpcenter.redotpay.com/es/articles/10621397-por-que-veo-el-error-or-hdt-16-en-google-play.md) - [¿Qué debo hacer si ocurre un error en la página de pago de RedotPay?](https://helpcenter.redotpay.com/es/articles/10621406-que-debo-hacer-si-ocurre-un-error-en-la-pagina-de-pago-de-redotpay.md) - [¿Por qué recibo un mensaje de error al realizar un pago en AliExpress?](https://helpcenter.redotpay.com/es/articles/10621395-por-que-recibo-un-mensaje-de-error-al-realizar-un-pago-en-aliexpress.md) - [¿Por qué se rechazó mi tarjeta RedotPay al comprar créditos de juego?](https://helpcenter.redotpay.com/es/articles/10621773-por-que-se-rechazo-mi-tarjeta-redotpay-al-comprar-creditos-de-juego.md) - [¿Por qué se me cobró por una transacción rechazada?](https://helpcenter.redotpay.com/es/articles/10621399-por-que-se-me-cobro-por-una-transaccion-rechazada.md) - [¿Por qué el importe de liquidación es diferente del importe de compra?](https://helpcenter.redotpay.com/es/articles/10621379-por-que-el-importe-de-liquidacion-es-diferente-del-importe-de-compra.md) - [¿Dónde se puede usar la tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/10621384-donde-se-puede-usar-la-tarjeta-redotpay.md) - [¿La tarjeta RedotPay admite transferencias de dinero?](https://helpcenter.redotpay.com/es/articles/10621387-la-tarjeta-redotpay-admite-transferencias-de-dinero.md) - [¿Cómo se determina el tipo de cambio de las criptomonedas?](https://helpcenter.redotpay.com/es/articles/10621392-como-se-determina-el-tipo-de-cambio-de-las-criptomonedas.md) - [Veo un cargo que no reconozco. ¿Qué debo hacer?](https://helpcenter.redotpay.com/es/articles/10621393-veo-un-cargo-que-no-reconozco-que-debo-hacer.md) - [¿Por qué el cargo en mi tarjeta es mayor que el importe de mi compra?](https://helpcenter.redotpay.com/es/articles/11307103-por-que-el-cargo-en-mi-tarjeta-es-mayor-que-el-importe-de-mi-compra.md) - [Solicité un reembolso. ¿Por qué aún no se ha abonado?](https://helpcenter.redotpay.com/es/articles/10621358-solicite-un-reembolso-por-que-aun-no-se-ha-abonado.md) - [¿Cómo se gestionan los reembolsos?](https://helpcenter.redotpay.com/es/articles/10621360-como-se-gestionan-los-reembolsos.md) - [¿Por qué el monto del reembolso es menor que lo que pagué?](https://helpcenter.redotpay.com/es/articles/10621366-por-que-el-monto-del-reembolso-es-menor-que-lo-que-pague.md) - [¿Qué pasa con mis reembolsos si elimino mi tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/10339279-que-pasa-con-mis-reembolsos-si-elimino-mi-tarjeta-redotpay.md) - [¿Puedo retirar efectivo de un cajero automático y hay alguna comisión?](https://helpcenter.redotpay.com/es/articles/10622095-puedo-retirar-efectivo-de-un-cajero-automatico-y-hay-alguna-comision.md) - [¿Por qué el cajero muestra saldo cero si tengo fondos?](https://helpcenter.redotpay.com/es/articles/10622364-por-que-el-cajero-muestra-saldo-cero-si-tengo-fondos.md) - [Mi retiro en cajero automático falló, pero igual me cobraron. ¿Qué debo hacer?](https://helpcenter.redotpay.com/es/articles/10622333-mi-retiro-en-cajero-automatico-fallo-pero-igual-me-cobraron-que-debo-hacer.md) - [¿Qué debo hacer si un cajero automático no dispensa efectivo?](https://helpcenter.redotpay.com/es/articles/10622292-que-debo-hacer-si-un-cajero-automatico-no-dispensa-efectivo.md) - [Mi tarjeta RedotPay se quedó atascada en un cajero automático. ¿Qué debo hacer?](https://helpcenter.redotpay.com/es/articles/10339277-mi-tarjeta-redotpay-se-quedo-atascada-en-un-cajero-automatico-que-debo-hacer.md) - [¿Necesito convertir criptomonedas en efectivo antes de retirar de un cajero automático?](https://helpcenter.redotpay.com/es/articles/10758335-necesito-convertir-criptomonedas-en-efectivo-antes-de-retirar-de-un-cajero-automatico.md) - [¿Cómo cambio la dirección de facturación de mi tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/10339278-como-cambio-la-direccion-de-facturacion-de-mi-tarjeta-redotpay.md) - [¿Cómo puedo ver mis extractos?](https://helpcenter.redotpay.com/es/articles/10622385-como-puedo-ver-mis-extractos.md) - [¿Cómo cancelo una suscripción con un comercio?](https://helpcenter.redotpay.com/es/articles/10622376-como-cancelo-una-suscripcion-con-un-comercio.md) - [Veo cargos que no hice. ¿Qué debo hacer?](https://helpcenter.redotpay.com/es/articles/10339273-veo-cargos-que-no-hice-que-debo-hacer.md) - [¿Qué debo hacer si se realizan cargos fraudulentos en mi tarjeta RedotPay?](https://helpcenter.redotpay.com/es/articles/10339274-que-debo-hacer-si-se-realizan-cargos-fraudulentos-en-mi-tarjeta-redotpay.md) - [Cómo disputar una transacción con tarjeta que no reconoce](https://helpcenter.redotpay.com/es/articles/10339276-como-disputar-una-transaccion-con-tarjeta-que-no-reconoce.md) - [¿Qué medidas puedo tomar para evitar rechazos de pago?](https://helpcenter.redotpay.com/es/articles/10834021-que-medidas-puedo-tomar-para-evitar-rechazos-de-pago.md) - [¿Qué significa “Declined” en mi transacción?](https://helpcenter.redotpay.com/es/articles/11130237-que-significa-declined-en-mi-transaccion.md) - [¿Por qué se rechazó mi pago sin contacto?](https://helpcenter.redotpay.com/es/articles/12410214-por-que-se-rechazo-mi-pago-sin-contacto.md) - [¿Por qué se rechazó mi pago sin ningún registro en la app?](https://helpcenter.redotpay.com/es/articles/10654983-por-que-se-rechazo-mi-pago-sin-ningun-registro-en-la-app.md) - [Mi pago falló en otro sitio web. ¿Qué debo hacer?](https://helpcenter.redotpay.com/es/articles/10621509-mi-pago-fallo-en-otro-sitio-web-que-debo-hacer.md) ### Depósitos y retiros - [¿Qué es Conozca su transacción \(KYT\)?](https://helpcenter.redotpay.com/es/articles/10339287-que-es-conozca-su-transaccion-kyt.md) - [Criptomonedas, redes y depósitos mínimos compatibles](https://helpcenter.redotpay.com/es/articles/10693364-criptomonedas-redes-y-depositos-minimos-compatibles.md) - [¿Cuánto tardan en llegar los depósitos de criptomonedas?](https://helpcenter.redotpay.com/es/articles/10693373-cuanto-tardan-en-llegar-los-depositos-de-criptomonedas.md) - [¿Cómo deposito criptomonedas en mi cuenta de RedotPay?](https://helpcenter.redotpay.com/es/articles/10339284-como-deposito-criptomonedas-en-mi-cuenta-de-redotpay.md) - [¿Cómo verifico el progreso de mi depósito?](https://helpcenter.redotpay.com/es/articles/10339283-como-verifico-el-progreso-de-mi-deposito.md) - [¿Por qué mi depósito de criptomonedas aún no ha llegado?](https://helpcenter.redotpay.com/es/articles/10339282-por-que-mi-deposito-de-criptomonedas-aun-no-ha-llegado.md) - [¿Qué sucede si deposito la criptomoneda equivocada o uso la red incorrecta?](https://helpcenter.redotpay.com/es/articles/10339288-que-sucede-si-deposito-la-criptomoneda-equivocada-o-uso-la-red-incorrecta.md) - [¿Cuánto tarda un retiro?](https://helpcenter.redotpay.com/es/articles/10693378-cuanto-tarda-un-retiro.md) - [¿Hay un monto mínimo de retiro?](https://helpcenter.redotpay.com/es/articles/10693388-hay-un-monto-minimo-de-retiro.md) - [¿Puedo retirar USDs?](https://helpcenter.redotpay.com/es/articles/10693389-puedo-retirar-usds.md) - [¿Cómo retiro criptomonedas de RedotPay a otra billetera o plataforma?](https://helpcenter.redotpay.com/es/articles/10339292-como-retiro-criptomonedas-de-redotpay-a-otra-billetera-o-plataforma.md) - [¿Cómo puedo seguir el estado de mi retiro?](https://helpcenter.redotpay.com/es/articles/10339291-como-puedo-seguir-el-estado-de-mi-retiro.md) - [¿Por qué mi retiro aún no ha llegado?](https://helpcenter.redotpay.com/es/articles/10339290-por-que-mi-retiro-aun-no-ha-llegado.md) ### Enviar a cuenta RedotPay - [¿Cómo realizar una transferencia interna?](https://helpcenter.redotpay.com/es/articles/10339293-como-realizar-una-transferencia-interna.md) - [](https://helpcenter.redotpay.com/es/articles/10339294.md) ### Billetera multi-divisa - [1. What is a Currency Account?](https://helpcenter.redotpay.com/es/articles/11990936-1-what-is-a-currency-account.md) - [2. What is the difference between a currency account and a regular bank account?](https://helpcenter.redotpay.com/es/articles/11990938-2-what-is-the-difference-between-a-currency-account-and-a-regular-bank-account.md) - [3. Are my funds safe in a Currency Account?](https://helpcenter.redotpay.com/es/articles/11990941-3-are-my-funds-safe-in-a-currency-account.md) - [4. What do I need to apply for a Currency Account?](https://helpcenter.redotpay.com/es/articles/11990943-4-what-do-i-need-to-apply-for-a-currency-account.md) - [5. What information is required to open a Currency Account?](https://helpcenter.redotpay.com/es/articles/11990953-5-what-information-is-required-to-open-a-currency-account.md) - [6. Which countries/regions can open a Currency Account?](https://helpcenter.redotpay.com/es/articles/11990956-6-which-countries-regions-can-open-a-currency-account.md) - [7. Which currencies are compatible with the Currency Account?](https://helpcenter.redotpay.com/es/articles/11990957-7-which-currencies-are-compatible-with-the-currency-account.md) - [8. Why is a risk assessment questionnaire required?](https://helpcenter.redotpay.com/es/articles/11990959-8-why-is-a-risk-assessment-questionnaire-required.md) - [9. Why might I need to submit additional documents to open an account?](https://helpcenter.redotpay.com/es/articles/11990962-9-why-might-i-need-to-submit-additional-documents-to-open-an-account.md) - [10. How do I apply for a Currency Account supporting multiple currencies?](https://helpcenter.redotpay.com/es/articles/11990964-10-how-do-i-apply-for-a-currency-account-supporting-multiple-currencies.md) - [11. What information will I receive after opening an account?](https://helpcenter.redotpay.com/es/articles/11990965-11-what-information-will-i-receive-after-opening-an-account.md) - [12. What is the $100 account opening requirement?](https://helpcenter.redotpay.com/es/articles/11990966-12-what-is-the-100-account-opening-requirement.md) - [13. How do I close my Currency Account?](https://helpcenter.redotpay.com/es/articles/11990967-13-how-do-i-close-my-currency-account.md) - [1. How can I use my EUR and GBP balance after topping up?](https://helpcenter.redotpay.com/es/articles/11990973-1-how-can-i-use-my-eur-and-gbp-balance-after-topping-up.md) - [2. What are the requirements for a successful deposit?](https://helpcenter.redotpay.com/es/articles/11990976-2-what-are-the-requirements-for-a-successful-deposit.md) - [3. What deposit methods are supported?](https://helpcenter.redotpay.com/es/articles/11990987-3-what-deposit-methods-are-supported.md) - [4. When will the deposit arrive?](https://helpcenter.redotpay.com/es/articles/11990990-4-when-will-the-deposit-arrive.md) - [5. What is the deposit fee policy?](https://helpcenter.redotpay.com/es/articles/11990992-5-what-is-the-deposit-fee-policy.md) - [2. Are there any fees for depositing EUR/GBP into my currency account?](https://helpcenter.redotpay.com/es/articles/11991601-2-are-there-any-fees-for-depositing-eur-gbp-into-my-currency-account.md) - [1. What is the handling fee policy?](https://helpcenter.redotpay.com/es/articles/11991607-1-what-is-the-handling-fee-policy.md) - [2. When will my deposit refund arrive?](https://helpcenter.redotpay.com/es/articles/11991608-2-when-will-my-deposit-refund-arrive.md) - [1. Can I withdraw EUR/GBP from my currency account to a bank account?](https://helpcenter.redotpay.com/es/articles/11991671-1-can-i-withdraw-eur-gbp-from-my-currency-account-to-a-bank-account.md) - [2. Will I receive a physical card after opening a currency account?](https://helpcenter.redotpay.com/es/articles/11991675-2-will-i-receive-a-physical-card-after-opening-a-currency-account.md) - [1. What should I do if I forgot my login details?](https://helpcenter.redotpay.com/es/articles/11991673-1-what-should-i-do-if-i-forgot-my-login-details.md) ### Regalo - [Cómo enviar y recibir un regalo de criptomonedas en RedotPay](https://helpcenter.redotpay.com/es/articles/10376575-como-enviar-y-recibir-un-regalo-de-criptomonedas-en-redotpay.md) ### Guía de seguridad - [¿Cómo protejo mi cuenta de RedotPay?](https://helpcenter.redotpay.com/es/articles/10339300-como-protejo-mi-cuenta-de-redotpay.md) - [Cómo configurar el código antiphishing](https://helpcenter.redotpay.com/es/articles/10339298-como-configurar-el-codigo-antiphishing.md) ### Crédito - [Campaña diaria de check-in de la cuenta de crédito](https://helpcenter.redotpay.com/es/articles/11568631-campana-diaria-de-check-in-de-la-cuenta-de-credito.md) - [Guía para usar la Cuenta de Crédito](https://helpcenter.redotpay.com/es/articles/11093458-guia-para-usar-la-cuenta-de-credito.md) - [Índice de riesgo de la cuenta de crédito](https://helpcenter.redotpay.com/es/articles/11093491-indice-de-riesgo-de-la-cuenta-de-credito.md) - [Entender su saldo de crédito y sus intereses](https://helpcenter.redotpay.com/es/articles/11093493-entender-su-saldo-de-credito-y-sus-intereses.md) - [¿Cómo hago un pago en mi cuenta de crédito?](https://helpcenter.redotpay.com/es/articles/12048691-como-hago-un-pago-en-mi-cuenta-de-credito.md) - [Primeros pasos con RedotPay Credit](https://helpcenter.redotpay.com/es/articles/13224754-primeros-pasos-con-redotpay-credit.md) - [Comprender tu límite de crédito](https://helpcenter.redotpay.com/es/articles/13224793-comprender-tu-limite-de-credito.md) - [Gestión de tu riesgo crediticio](https://helpcenter.redotpay.com/es/articles/13224824-gestion-de-tu-riesgo-crediticio.md) - [Cómo usar el crédito de forma responsable](https://helpcenter.redotpay.com/es/articles/13224844-como-usar-el-credito-de-forma-responsable.md) - [¿Por qué el uso de la cuenta de crédito da como resultado un saldo de crédito?](https://helpcenter.redotpay.com/es/articles/14496602-por-que-el-uso-de-la-cuenta-de-credito-da-como-resultado-un-saldo-de-credito.md) ### Ganar - [Primeros pasos con RedotPay Gane](https://helpcenter.redotpay.com/es/articles/11828476-primeros-pasos-con-redotpay-gane.md) ### Mercado P2P - [¿Qué es el P2P de RedotPay?](https://helpcenter.redotpay.com/es/articles/12041647-que-es-el-p2p-de-redotpay.md) - [¿Cómo funciona el P2P de RedotPay?](https://helpcenter.redotpay.com/es/articles/12041650-como-funciona-el-p2p-de-redotpay.md) - [¿Qué protecciones ofrece RedotPay P2P a los usuarios?](https://helpcenter.redotpay.com/es/articles/12041678-que-protecciones-ofrece-redotpay-p2p-a-los-usuarios.md) - [¿Cómo empiezo en el mercado P2P de RedotPay?](https://helpcenter.redotpay.com/es/articles/12041688-como-empiezo-en-el-mercado-p2p-de-redotpay.md) - [](https://helpcenter.redotpay.com/es/articles/12041697.md) - [¿Quién puede operar en el mercado P2P de RedotPay?](https://helpcenter.redotpay.com/es/articles/12041698-quien-puede-operar-en-el-mercado-p2p-de-redotpay.md) - [¿Qué es un maker?](https://helpcenter.redotpay.com/es/articles/12041700-que-es-un-maker.md) - [¿Qué es un tomador?](https://helpcenter.redotpay.com/es/articles/12041702-que-es-un-tomador.md) - [¿Qué es un anuncio?](https://helpcenter.redotpay.com/es/articles/12041703-que-es-un-anuncio.md) - [¿Cómo publico un anuncio?](https://helpcenter.redotpay.com/es/articles/12041704-como-publico-un-anuncio.md) - [¿Qué es una orden?](https://helpcenter.redotpay.com/es/articles/12041745-que-es-una-orden.md) - [¿Por qué necesito añadir un método de pago?](https://helpcenter.redotpay.com/es/articles/12041752-por-que-necesito-anadir-un-metodo-de-pago.md) - [¿Qué es una disputa?](https://helpcenter.redotpay.com/es/articles/12041757-que-es-una-disputa.md) - [¿Cómo cancelo una disputa?](https://helpcenter.redotpay.com/es/articles/12041758-como-cancelo-una-disputa.md) - [Cómo comprar stablecoins a través del P2P de RedotPay](https://helpcenter.redotpay.com/es/articles/12041775-como-comprar-stablecoins-a-traves-del-p2p-de-redotpay.md) - [Cómo vender stablecoins a través de RedotPay P2P](https://helpcenter.redotpay.com/es/articles/12041815-como-vender-stablecoins-a-traves-de-redotpay-p2p.md) - [Cómo convertirse en anunciante del mercado P2P](https://helpcenter.redotpay.com/es/articles/12041974-como-convertirse-en-anunciante-del-mercado-p2p.md) - [Requisitos para publicar anuncios en el mercado P2P de RedotPay](https://helpcenter.redotpay.com/es/articles/12041986-requisitos-para-publicar-anuncios-en-el-mercado-p2p-de-redotpay.md) - [Cómo funcionan los anuncios recomendados en el P2P de RedotPay](https://helpcenter.redotpay.com/es/articles/15029113-como-funcionan-los-anuncios-recomendados-en-el-p2p-de-redotpay.md) - [¿Cómo publico un anuncio en el mercado P2P de RedotPay?](https://helpcenter.redotpay.com/es/articles/12042015-como-publico-un-anuncio-en-el-mercado-p2p-de-redotpay.md) - [Cómo configurar y usar anuncios privados en el P2P de RedotPay](https://helpcenter.redotpay.com/es/articles/13229866-como-configurar-y-usar-anuncios-privados-en-el-p2p-de-redotpay.md) - [Cómo evitar estafas en el mercado P2P de RedotPay](https://helpcenter.redotpay.com/es/articles/12042044-como-evitar-estafas-en-el-mercado-p2p-de-redotpay.md) - [Cómo configurar métodos de pago en el mercado P2P de RedotPay](https://helpcenter.redotpay.com/es/articles/12042089-como-configurar-metodos-de-pago-en-el-mercado-p2p-de-redotpay.md) - [Guía de la sala de chat P2P de RedotPay](https://helpcenter.redotpay.com/es/articles/12042103-guia-de-la-sala-de-chat-p2p-de-redotpay.md) - [Cómo cancelar una orden P2P de RedotPay](https://helpcenter.redotpay.com/es/articles/12350790-como-cancelar-una-orden-p2p-de-redotpay.md) - [Guía de tasa de finalización de órdenes P2P](https://helpcenter.redotpay.com/es/articles/12320794-guia-de-tasa-de-finalizacion-de-ordenes-p2p.md) - [Código de conducta para el trading P2P de RedotPay](https://helpcenter.redotpay.com/es/articles/13250558-codigo-de-conducta-para-el-trading-p2p-de-redotpay.md) - [¿Qué países pueden usar el mercado P2P de RedotPay?](https://helpcenter.redotpay.com/es/articles/12042134-que-paises-pueden-usar-el-mercado-p2p-de-redotpay.md) - [Guía de disputas P2P de RedotPay](https://helpcenter.redotpay.com/es/articles/12042111-guia-de-disputas-p2p-de-redotpay.md) - [Directrices de gestión de disputas P2P de RedotPay](https://helpcenter.redotpay.com/es/articles/12042120-directrices-de-gestion-de-disputas-p2p-de-redotpay.md) - [¿Qué países pueden usar el mercado P2P de RedotPay?](https://helpcenter.redotpay.com/es/articles/12042138-que-paises-pueden-usar-el-mercado-p2p-de-redotpay.md) ### Anuncios - [Soporte para Transferencias de Terceros \(como PayPal\) y Descuento de Comisión en Mayo](https://helpcenter.redotpay.com/es/articles/11331113-soporte-para-transferencias-de-terceros-como-paypal-y-descuento-de-comision-en-mayo.md) ### Préstamo - [Primeros pasos con los préstamos de criptomonedas de RedotPay](https://helpcenter.redotpay.com/es/articles/12731355-primeros-pasos-con-los-prestamos-de-criptomonedas-de-redotpay.md) ### Escanear para pagar - [Primeros pasos con pagos instantáneos por código QR](https://helpcenter.redotpay.com/es/articles/14133264-primeros-pasos-con-pagos-instantaneos-por-codigo-qr.md) ### RedotPay Pro - [Primeros pasos con RedotPay Pro](https://helpcenter.redotpay.com/es/articles/14686020-primeros-pasos-con-redotpay-pro.md) ### Puntos - [Cómo funcionan los puntos](https://helpcenter.redotpay.com/es/articles/15478096-como-funcionan-los-puntos.md) ### Estilo de vida - [¿Qué dispositivos son compatibles con eSIM?](https://helpcenter.redotpay.com/es/articles/16009316-que-dispositivos-son-compatibles-con-esim.md) - [Primeros pasos con eSIM](https://helpcenter.redotpay.com/es/articles/16106198-primeros-pasos-con-esim.md) - [Comprar y usar tarjetas regalo](https://helpcenter.redotpay.com/es/articles/15799536-comprar-y-usar-tarjetas-regalo.md) - [Primeros pasos con el relleno móvil](https://helpcenter.redotpay.com/es/articles/14318665-primeros-pasos-con-el-relleno-movil.md) ### Operar - [Primeros pasos con RedotPay Trade \(prueba beta\)](https://helpcenter.redotpay.com/es/articles/16815786-primeros-pasos-con-redotpay-trade-prueba-beta.md) - [¿Cómo funcionan los depósitos, retiros y liquidación en RedotPay Trade \(beta\)?](https://helpcenter.redotpay.com/es/articles/16815818-como-funcionan-los-depositos-retiros-y-liquidacion-en-redotpay-trade-beta.md) - [¿Cómo se calculan las comisiones de trading en RedotPay Trade \(beta\)?](https://helpcenter.redotpay.com/es/articles/16816148-como-se-calculan-las-comisiones-de-trading-en-redotpay-trade-beta.md) - [¿Cómo abro una posición en RedotPay Trade \(Beta Testing\)?](https://helpcenter.redotpay.com/es/articles/16816168-como-abro-una-posicion-en-redotpay-trade-beta-testing.md) - [¿Cómo ver y cerrar posiciones en RedotPay Trade \(Beta Testing\)?](https://helpcenter.redotpay.com/es/articles/16816189-como-ver-y-cerrar-posiciones-en-redotpay-trade-beta-testing.md) - [Explicación de términos clave de trading](https://helpcenter.redotpay.com/es/articles/16816206-explicacion-de-terminos-clave-de-trading.md) - [¿Cómo funcionan los tipos de orden en RedotPay Trade \(beta\)?](https://helpcenter.redotpay.com/es/articles/16816225-como-funcionan-los-tipos-de-orden-en-redotpay-trade-beta.md) - [¿Dónde está disponible RedotPay Trade \(Beta Testing\)?](https://helpcenter.redotpay.com/es/articles/16816231-donde-esta-disponible-redotpay-trade-beta-testing.md)