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How to Replace Your Virtual Card

RedotPay offers a paid replacement service for virtual cards. When you replace your card, the CVV and expiry date change, but the card number stays the same.

Fees

  • First replacement: 5 USD

  • Each replacement after that: 10 USD

How to replace your virtual card

1. Open the RedotPay app and go to [Card].

2. Tap [Settings].

3. Next, tap [Replace card].

4. Then tap [Replace card] again to confirm the fee and start the replacement.

Note:

  • Make sure your account has enough balance. Rewards cannot be used for card replacements.

  • Replacement usually completes within 5–10 minutes. You must wait at least 31 days between replacements.

  • After replacement, update your new CVV and expiry date with any merchants where your card is saved.

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