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How to disable my RedotPay account

Updated over a week ago

If you need to disable your account, you can do so quickly within the app. Just follow these steps:

Open the RedotPay app and tap your Profile icon in the top left corner.

Navigate to Security, then select Manage account.

Tap Disable account.

Review the on-screen prompt and tap Confirm.

Complete the required security verification (such as entering your Google Authenticator code).

Once verified, your account will be successfully disabled.

Please note: After disabling your account, you will still be able to log in, but you will no longer be able to:

  • Use your card for transactions

  • Make internal transfers

  • Withdraw cryptocurrency

  • Convert assets

  • Modify your card or account settings


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