To ensure a successful deposit:
1. Account Name Verification
The sender’s name must exactly matches your identity verification details.
Mismatches may result in a failed deposit.
2. Failed Deposit Refunds
Refunds for failed deposits are processed within 7-14 business days.
3. Minimum Deposit Amount
The minimum deposit is 10 EUR. Deposits below this amount may not be processed and are non-refundable.
4. Payment Method
Use a SEPA-supported local bank account or payment provider for EUR or GBP transfers.