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How to Cancel a RedotPay P2P Order

1. On the order page, tap [Cancel order].


2. Select a reason for canceling, then tap [Submit].

Will canceling my order affect my account?

It can, in two cases:

1. If the order is canceled automatically because of a system timeout, your transaction completion rate (as the buyer) goes down.

2. If you cancel too often, your P2P trading is paused (see the cancellation limit below).

Is there a limit on how many orders I can cancel?

Yes. You can cancel up to 5 orders in 24 hours, including automatic cancellations. If you go over that, you can't place new P2P orders for 24 hours.

Note: You can cancel your RedotPay P2P order anytime before making a payment to the counterparty. If you’ve already paid, please don’t cancel.

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