If you are having trouble receiving your verification code, please try the following steps:
Update the RedotPay App: Ensure you are using the latest version of the app before attempting to resend the code.
Try WhatsApp: You can opt to receive your code via WhatsApp. For a step-by-step guide, see our article: How to receive RedotPay verification codes via WhatsApp.
Verify your WhatsApp Login: If using the WhatsApp option, ensure you are actively logged into the account associated with the phone number you provided.
Check Your Connection: Ensure your device has a strong signal. You can try toggling Airplane Mode on and off or switching to a different network provider. If the issue persists, wait a few hours before trying again.
Use an Alternative Number: If you still cannot receive the code, consider using a different phone number for verification.