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Understanding Identity Verification

Updated this week

Identity verification is mandatory for all RedotPay users. This process confirms your legal identity, keeps your account secure, and ensures we meet global financial regulations in every country we operate.

Why identity verification is required

  • Safety: Protects your account from identity theft and unauthorized use.

  • Security: Blocks illegal activities like money laundering and fraud.

  • Compliance: Ensures the platform follows international financial laws.

What you need to provide

To verify your identity, you must submit the following through our trusted partner, Sumsub:

  • Full Legal Name

  • Date of Birth

  • Valid Government ID: This includes a Passport, Identity Card, or Driver’s License.

Note: Depending on your region or account activity, we may occasionally request additional documentation to ensure account safety.

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