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How to reactivate my disabled account

Updated today

If you are ready to start using your account again, reactivating it is quick and easy. Just follow these steps:

  1. Open the RedotPay app and go to your Profile.

  2. Tap Security, then select Manage account.

  3. Tap Enable account.

  4. Review the on-screen prompt and tap Confirm.

  5. Follow the instructions to complete a quick facial recognition verification (Liveness Check).

Once your verification is successfully completed, your account and all wallet functions will be fully restored.

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