Open the RedotPay app, go to Profile > Security > Account Disabled, and complete facial recognition verification as prompted. Once verification is complete, your account will be reactivated. Related ArticlesHow can I change/unbind the phone/email associated with my account?How To Complete Account Identity Authentication?Why did my KYC verification fail?How do I disable my RedotPay account?It says that my phone number doesn't match the region of my identity.