If you can't remember the email address or phone number linked to your RedotPay account, you can often find it in your own message history. Here's where to look:
Search your email inbox: Look for past emails from RedotPay, such as registration confirmations, verification codes, or transaction alerts. The inbox that received these is the email linked to your account. Try searching "RedotPay" across your accounts if you have more than one.
Search your phone's messages: Check your SMS for previous verification codes or notifications from RedotPay. The number that received them is the one on your account.
If you've lost access to your registered email or phone number
If you can't find your details using the steps above, or you no longer have access to that email or phone number, contact our Support team to check what options may be available for your account.