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Why am I receiving an error message when trying to make a payment on AliExpress?
Why am I receiving an error message when trying to make a payment on AliExpress?
Updated over 2 weeks ago

This issue is the risk control carried out by AliExpress when personal transactions occur, we understand and support AliExpress's behaviour. If you encounter this issue with your card during transactions, it is recommended that you try again after some time.

Suggested Solutions:

1. Please submit your statement and appeal to the AliExpress platform. Once approved, you will be able to use it.

2. Please try using your card on other platforms to see if it works.

3. If your appeal is not approved but your card works on other platforms, it is likely an AliExpress risk control issue. You will need to contact AliExpress customer service.

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