Scammers often target bank transfers, card payments, and e-wallet transfers — and their tricks are getting more convincing. A few simple habits go a long way in keeping your funds safe.
First, a few things RedotPay will never do
Ask you to deposit funds to claim a reward, bonus, or account upgrade
Ask you to send money to a personal account or an outside platform
Contact you asking for your password, 2FA code, or recovery details
If someone does any of these, it's a scam. Stop and contact us.
Stay safe with these habits
Only use the RedotPay app
Add or withdraw funds only through the app — never through unverified links, unknown personal accounts, or unofficial wallets.
Double-check who you're paying
Before any transfer, make sure the details match what RedotPay gave you. If anything looks off, contact us before you continue.
Be skeptical of big rewards
No real offer asks you to pay first. For example, an email might promise a 20% bonus for a large deposit — but once you transfer, the account freezes and your funds are gone. Always check offers in the [Benefits] section of the app.
Turn on two-factor authentication (2FA)
It helps block unauthorized withdrawals even if someone gets your password.
Keep an eye on your activity
Check your fiat and crypto balance regularly.
Need help? Reach out to support via the RedotPay app.