Step 1: Tap[Cancel Order] on the order page.
Step 2: Select the reason for cancellation，then tap [Submit].
Important Notes:
1.Cancellations can be for reasons related to either the buyer or seller.
2.Do not cancel the order if you (the buyer) have already made the payment to the seller.
3.If the order is automatically canceled due to system timeout, the buyer’s transaction completion rate will be affected.
4. Cancellation limits：
-You can cancel up to 5 orders in 24 hours (including auto-cancellations).
-Exceeding this limit temporarily restricts your P2P trading. No new orders for 24 hours.
All information on this FAQ page is provided for reference only. Use of our services is subject to our Terms and Conditions.