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How to replace card?
Updated over 3 weeks ago

RedotPay now offers a paid service for reissuing the virtual card. The first change will cost $5 USD, and subsequent changes will be charged at $10 USD each. There must be at least 31 days between each card reissuing.

1-Open RedotPay APP, click on Card-Settings-Replace Card

2-Click "Pay" to pay 5 USD and update the CVV and expiry date. After updating, the card number remains the same, but the CVV and expiration date will be updated.

Please note:

1- The reward cannot be used for card replacements. Please ensure there is sufficient balance in the account.

2- After submitting the card reissue application, it usually takes 5-10 minutes to update.

3- If the card has been bound to any merchant, please go to the merchant's platforms and update the card's CVV and expiration date after the reissue is completed to avoid affecting the subsequent payments.

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