Check the Transaction Details: Locate the transaction in the app and review the merchant information. Confirm whether it’s an automatic subscription. Log in to the merchant’s platform for further investigation.

Review Free Trial Subscriptions: If you’ve signed up for any free trial services, confirm whether the charge is related to the first payment after a trial period. If so, log into the merchant’s platform to unlink your card before the next payment is processed.

Check Card Information Sharing: Confirm whether you’ve shared your card details (e.g., card number, expiration date, CVV) with anyone (such as family or friends). If so, verify with them if they initiated the transaction.

Contact the Merchant: Reach out to the merchant directly to verify the charge and, if necessary, request a refund

Prevent Further Fraudulent Charges: If you suspect fraudulent charges, please take immediate action by following the steps outlined in the article below to prevent further financial loss: If my card is fraudulently charged, what should I do? | RedotPay