Managing your Card
Usage Rules, Fee Schedule for RedotPay Virtual & Physical Card
38 articles
I am 16 years old, can I purchase a RedotPay crypto card?
Do I need to pay for a card?
Is the fee I paid when purchasing the card credited into my account?
How to Apply for a Virtual Card？
How to Apply for a RedotPay Physical Card？
It says that my phone number doesn't match the region of my identity.
I have already purchased a virtual card and would like to upgrade to a physical card. Can I make up for the price difference?
Can the card holder name be changed after the card is applied?
Is there a limit on the number of cards I can have?
I wanted to purchase a USD card but bought a HKD card. Can it be exchanged?
How to Activate Your Physical Card?
What type of card is the RedotPay card?
What’s the difference between USD and HKD cards? How to check the default currency of my card?
What is CVV?
How to use my RedotPay crypto card for transactions?
How to View the Card Number of Your RedotPay Crypto Card?
Adding Your RedotPay Card to Apple Pay
How to link the RedotPay virtual card to Apple Pay, Google Pay
Can I set a PIN/password for my card?
Does the card have a swift code?
How to set a single order limit?
Will there be any additional charges for me if I don't use the card for a month?
Which countries can receive RedotPay physical cards by mail?
Why hasn't my physical card been shipped yet?
Can I modify my shipping address if my physical card hasn't been shipped yet?
I received a notification about an address issue. What should I do?
My package shows as returned. What should I do?
How long does logistics transportation take?