Open the RedotPay App and go to Hub > Withdraw.
Click the Withdrawal List icon in the top right corner to view detailed withdrawal progress.
Please note:
After initiating a withdrawal, the system will automatically perform a security check on the transaction.
The security check will be completed within 24 hours, so please be patient.
Once the security check is passed, the wallet will begin processing the withdrawal.
If the system detects a risk during the security check, the withdrawal will fail.
In this case, you will need to use a valid withdrawal address and initiate the withdrawal again.
Common reasons for security check failure:
Withdrawal to an unsupported platform or exchange.
Withdrawal to a gambling-related address.
Withdrawal to any other illegal address.
To ensure the security of your funds and smooth transaction processing, it is recommended that users withdraw assets to a valid and legal address.