Q: What is an internal transfer? How much is the fee? How long does it take to process?

A: An internal transfer allows one RedotPay user to send cryptocurrency and USDs to another RedotPay user within the RedotPay app. Currently, internal transfers are free of charge and are typically processed instantly.

Q: Is identity verification required for internal transfers?

A: Yes, both the payer and the payee must complete identity verification to perform an internal transfer.

Q: Can a transfer be recovered after it is completed?

A: Once an internal transfer is completed, it is irreversible. We recommend that you verify the recipient's information carefully before completing the transfer to avoid errors.

Q: Is there a minimum limit for internal transfers?

A: Please refer to the table below for details on the internal transfer limits: