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Why Do I See a "Phone Number Already Exists" Error?

This error means the phone number you entered is already linked to a RedotPay account. Each phone number can be associated with only one account, so it can't be used to register or be added to another.
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If you're seeing this unexpectedly, it usually means one of the following:

  • You already have an account registered with this number, try logging in instead of signing up.

  • The number was previously linked to an account you no longer use.

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