Some gaming platforms and merchants have their own payment rules, and some don’t accept this type of card for in‑game purchases. If your payment was declined, it may be due to the platform’s rules rather than a problem with your card.
If this happens, you can:
Review the transaction details in the RedotPay app to see the payment decline reason.
Try a different payment method on that platform that the platform supports for game credits or in‑game purchases.