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How Do I Activate My Physical Card?

Once your physical card arrives, you can activate it in the app to start using it for ATM withdrawals and in-store payments.

Step 1: Find your activation code

  1. Gently open the envelope your card came in. Inside, you'll see your physical card attached to a paper insert.

  2. The activation code is printed on the insert, near the bottom. Your card's last 4 digits are shown next to it.

  3. Before you activate, check that the last 4 digits on your physical card match the ones shown in your RedotPay app.

Step 2: Activate your card in the app

1. Open the RedotPay app and tap [Card].

2. Select your card, then tap [Activate now].

3. Enter your activation code.

Note: Keep your activation code safe and don't share it with anyone.

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