To safeguard your account and assets, RedotPay offers multiple security features that you can enable based on your needs.
Set Payment Priority Order to ensure asset security.
Customize your payment priority to enhance asset security.
Open the RedotPay app, go to Profile > Payment Priority, and select Set preferred payment. You can click the minus (–) sign to disable unused cryptocurrencies.
Adjust the payment priority order by clicking the arrow.
To restore a disabled cryptocurrency, click the plus (+) sign to re-enable it.
2. Set a Single Transaction Limit.
Control your spending by setting a transaction limit for each card.
Open the RedotPay app, go to Card and select Limit.
Enter a specific amount to set a single transaction limit.
If you have multiple cards, you can set different limits for each.
3. Set Fiat Currency for Card Settlement.
Choose the fiat currencies your card can use for transactions.
Open the RedotPay app, go to Card > Settings > Security Settings > Set Transaction Currencies.
By default, all fiat currencies are enabled.
If you enable Custom Payment Currency, transactions in non-selected currencies will be declined. At least one available currency must be kept.
4. Set Common Payment Scenarios.
Customize your card usage preferences for added security.
Open the RedotPay app, go to Card > Settings > Security Settings.
Enable or disable:
a. Online Transactions (website payments, third-party wallet bindings).
b. Offline Transactions (purchases via POS machines).
c. ATM Withdrawals (for physical cards only).
If you have a physical card, you can also set whether to enable ATM withdrawal function.
5. Freeze Your Card.
Temporarily block transactions if needed.
Open the RedotPay app, go to Card and select Freeze.
Freezing your card will block transactions, which may cause payment failures or declined fees. For further details, please refer to: New Security Measures to Enhance Card Protection at RedotPay | RedotPay
Other cards will remain unaffected. To unfreeze, return to the same section and re-enable the card.
