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All CollectionsManaging Your Transaction ATM Withdrawal FAQ
I have a balance on my RedotPay account, but when I withdraw money from an ATM, it shows that my account balance is "0". Why is that?
I have a balance on my RedotPay account, but when I withdraw money from an ATM, it shows that my account balance is "0". Why is that?
Updated over 2 weeks ago

The ATM will not display the balance of your RedotPay account. Just ensure that your RedotPay account balance is sufficient, and you can withdraw cash from the ATM without any issues.

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