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Why am I having trouble paying with my card at certain terminals?

Updated over 2 months ago

RedotPay issues Visa cards, which should work at most payment terminals. However, you might encounter issues for several reasons:

  • The terminal (POS machine or ATM) may not support Visa payments.

  • Some older or outdated terminals may not accept the latest Visa card technologies.

  • Occasionally, RedotPay may block certain transactions for security reasons.

What you can do:

  • Check with the merchant to confirm they accept Visa payments.

  • Contact RedotPay to ask about any restrictions on your card.

  • Try linking your RedotPay card to a third-party digital wallet or payment service for more flexible transactions.

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