Frequently Asked Questions
10 articles
Why did my KYC verification fail?
How can I change/unbind the phone/email associated with my account?
How to reset the account password？
What should I do if I can't receive the verification code on my phone?
What should I do if I can’t receive the email verification code?
What to do if Google verification code is showing an error?
What should I do if my account is locked?
How to disable my RedotPay account?
I disabled my account. How can I reactivate it?
When I try to bind my phone number to my account, it says "Phone number already exists."