Managing Your Card
Card setup, fees & usage
46 articles
Can I Get a RedotPay Crypto Card if I'm 16 Years Old?
Do I need to pay for a card?
Is the card purchase fee credited to my account?
How to apply for a RedotPay virtual card
How to Apply for a RedotPay Physical Card？
What should I do if my phone number doesn’t match my identity region?
Can I pay the price difference to upgrade from a virtual card to a physical card?
Can I change the cardholder name after applying for the card?
How many cards can I have under my account?
Can I exchange my HKD card for a USD card?
How to activate my physical card
What type of card is the RedotPay card?
What are the differences between USD and HKD cards, and how can I check my card’s default currency?
What is a CVV?
How to use my RedotPay crypto card for transactions?
How to view the card number of my RedotPay crypto card
How to link my RedotPay virtual card to Google Pay
Can I set a PIN/password for my card?
Does the card have a swift code?
How to set transaction limits for my card?
Are there any charges if I don’t use my card for a month?
RedotPay’s Response to Recent Apple Pay Service Adjustment
Why is my card temporarily frozen?
Why is my card limit temporarily reduced for security?
Why can’t I use my card at a specific merchant?
Why can’t I use my card in some countries or regions?
Why am I having trouble paying with my card at certain terminals?
Why was my contactless payment declined?
How to set the transaction currencies for my card?
How to set transaction types for my card?
Which countries can receive RedotPay physical cards by mail?
Why hasn't my physical card been shipped yet?
Can I modify my shipping address if my physical card hasn't been shipped yet?
I received a notification about an address issue. What should I do?
My package shows as returned. What should I do?
How long does logistics transportation take?