Managing Your Card
Card setup, fees & usage
54 articles
Can I Get a RedotPay Crypto Card if I'm 16 Years Old?
Is There a Fee to Apply for a Card?
Is the card purchase fee credited to my account?
How Do I Apply for a RedotPay Virtual Card?
How Do I Apply for a RedotPay Physical Card?
What should I do if my phone number doesn’t match my identity region?
Can I pay the price difference to upgrade from a virtual card to a physical card?
Can I Change the Name on My Card After It’s Issued?
How many cards can I have under my account?
Can I Change My Card Currency After It’s Issued?
How Do I Activate My Physical Card for ATM Withdrawals and Contactless Payments?
What type of card is the RedotPay card?
What’s the Difference Between a USD Card and an HKD Card, and How Do I Check My Card’s Default Currency?
What is a CVV?
How to use my RedotPay crypto card for transactions?
How to view the card number of my RedotPay crypto card
Can I set a PIN/password for my card?
Does the card have a swift code?
How to set transaction limits for my card?
Are there any charges if I don’t use my card for a month?
Why is my card temporarily frozen?
Why is my card limit temporarily reduced for security?
Why can’t I use my card at a specific merchant?
Why can’t I use my card in some countries or regions?
Why am I having trouble paying with my card at certain terminals?
How to set the transaction currencies for my card?
How to set transaction types for my card?
Why hasn't my physical card been shipped yet?
Can I Update the Shipping Address If My Physical Card Hasn’t Been Sent Yet?
I received a notification about an address issue. What should I do?
My package shows as returned. What should I do?
How long does logistics transportation take?
Card Issuance Restrictions
Card Delivery Restrictions